Reviews
JOse Moniz Moniz left a review on 05/02/2018
Complaint regarding smoking rooms.
We stayedin IIroom 1229 which smelled a tobacco and the curtain was burnt with a cigarette. We told reception and they said that people are allowed to.smoke in the balcony. If people are allowed to smoke in the balcony with the doorsopened the smoke finds its way into the rooms. Room 1229 has been newly refurbished and that is a shame. If a room is non smoking it should not smell a Tabasco.
Hotel Rio Park responded to this review. View the response.
Hello Jose Thank you for taking the time to share your feedback regarding your recent stay at the Hotel Rio Park. We are sorry that you experienced issues with your room and aplogise for any inconvenience caused to you. Your comments will be passed on for you. Kind Regards MedPlaya Guest Relations Team
TB left a review on 03/02/2018
1 night stopover
Have stayed at the Rio Park and other Medplaya hotels many times and Im not one to usually make any negative comments but having booked a superior room on arrival at reception we were told none were available and we were being upgraded to a Club Junior Suite. Would have been more than happy with my original room so if you are going to upgrade me then at least give me the full deal eg stocked mini fridge! Its like being upgraded on a flight - a bigger seat but no extras, that wldnt happen! A bit disappointed with the restaurant this time - i know its winter and fewer guests around so dont want wastage but having to wait around for bread rolls and hot trays to be refilled isnt really on. Aside from that, animation and evening entertainment were great and free wifi throughout all the hotel was a plus. And we will be back soon!
Hotel Rio Park responded to this review. View the response.
Hello TB We are sorry to hear that you had a few issues during your recent stay with us at the Hotel Rio Park and we apologise for any inconvenience caused to you. It is good to know that you enjoyed the entertainment taking place. Hopefully if you do stay with us again in the future things will be more to your satisfaction. Kind Regards MedPlaya, Guest Relations Team
GARY SMITH left a review on 01/02/2018
Recent Refurbishment
We stayed in one of the recently refurbished Club rooms and were so impressed with the vast improvement and the new included extra facilities we have booked a longer stay for this April. Our only one adverse comment is that the water from the shower ran along the edge of the shower cubicle onto the bathroom floor. It seems this is a general design fault as other guests have reported to reception of putting down a towel to overcome the problem. Kind Regards, Gary and Maureen
Hotel Rio Park responded to this review. View the response.
Hello GARY We are very happy to hear that you enjoyed your stay in one of our club rooms at the Hotel Rio Park. Bit by bit we are now making updates to the Hotel and refurbishing all of the rooms. We look forward to welcoming you back again in April. Kind Regards MedPLaya, Guest Relations Team
Adam left a review on 24/01/2018
Good
As usual enjoyable stay The 2 twin beds pushed together as a double came apart so a stop on the wheels would be useful.
Hotel Rio Park responded to this review. View the response.
Hello Adam Thank you for sharing your thoughts regarding your recent stay at the Hotel Park. We are pleased that you enjoyed your time with us and we thank you for your comments. Hopefully we will see you again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Francisco Garcia left a review on 23/01/2018
Fin de semana
La habitacion era genial
Hotel Rio Park responded to this review. View the response.
Hola Francisco Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Rio Park. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo a Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Publicas MedPlaya
Robert Butler left a review on 21/01/2018
Weekend stay
Very nice room and good food enjoyed our stay will book again. Thank you.
Hotel Rio Park responded to this review. View the response.
Hello Robert We are very happy to hear that you enjoyed your weekend break with us at the Hotel Rio Park and we thank you for sharing your comments. We look forward to welcoming you back again in the future. Kind Regards MedPlaya, Guest Relations Team
John Wilkie Wilkie left a review on 16/01/2018
weekend break
Excellent break
Hotel Rio Park responded to this review. View the response.
Hello John We are very happy to hear that you enjoyed your stay with us at the Hotel Rio Park. Hopefully you will consider returning again in the future for another break with us. Kind Regards MedPlaya, Guest Relations Team
FLINT KEITH left a review on 14/01/2018
Hotel
Could not find any problems with hotel staff very polite, food was good , rooms cleaned every day .the entertainment team were very good and the turns they had on were very good for a hotel.
Hotel Rio Park responded to this review. View the response.
Hello Keith We are very happy to hear that you enjoyed your recent stay with us the Hotel Rio Park and we thank you for sharing your thoughts. It is good to know that everything was to your satisfaction. Hopefully we will see you again soon. Kind Regards MedPlaya, Guest Relations Team
JOSE LUIS DE LA CALERA DIEZ left a review on 11/01/2018
buffe
Si bajabas a ultima hora faltaba comida
Hotel Rio Park responded to this review. View the response.
Hola Jose Luis Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Rio Park. Sus comentarios son muy valiosos para nosotros y agradecemos su tiempo. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Hotel Rio Park. Un saludo cordial, Equipo Relaciones Puacute;blicas MedPlaya
David McEwan McEwan left a review on 10/01/2018
Poor Food
Following recent short break at hotel I am sorry to say hotel let down by poor quality food and lack of any real choice. Also cleanliness of room could be brought into question. There were marks on floor and a large amount of dust in corners which did not appear overnight. On the plus side entertainment at this hotel is 1st.class
Hotel Rio Park responded to this review. View the response.
Hello David We are sorry to learn that certain aspects of the Hotel Rio Park did not meet with your expectations.nbsp; We do appreciate your feedback and comments as it helps us to monitor how we are performing as a Hotel. We are pleased that you enjoyed the entertainment provided. Kind Regards MedPlaya, Guest Relations Team