We make it easy for you with Economy Connect

Conditions for the free transfer service

Guests staying at MedPlaya for six nights or more in Benidorm are offered a complimentary round-trip transfer service to Alicante Airport.

To benefit from the free transfer, your hotel reservation must have been made via our website www.medplaya.com, and the transfer booking confirmed at least 48 hours prior to your arrival date and meet the minimum stay requirement of 6 nights.

After confirming your hotel reservation, you can reserve your free Economy Connect transfer using the form which you will find at the bottom of this page. You will need your hotel reservation number in order to do so, and when the transfer reservation is finalised you will receive a booking confirmation from Beniconnect S.L. This service cannot be booked directly at the hotel and is only available for round-trip journeys.

The Economy Connect transfer service from Alicante Airport is available seven days a week, except on December 25th. From April 1st to October 31st, the service operates 24 hours a day. From November 1st to March 31st, the service is available for flights arriving and departing between 7:00 AM and 11:50 PM.

The complimentary transfer service includes one suitcase per person and one piece of hand luggage. If you choose to add another piece of luggage to your reservation, you must pay for it directly to the transfer provider upon arrival.

For any enquiries, please you can contact us via email at contactcentre@medplaya.com or by phone (34) 951 989 315 (Spain) or 0843 508 5479 (UK). We will be happy to assist you.

Conditions for the free transfer service
Doubts, cancellations and modifications

Additional information

Doubts, cancellations and modifications

This transfer service is carried out in collaboration with the transportation provider BENICONNECT S.L.U. If you have any doubts or specific enquiries about the transfer service after making the reservation, you should contact Beniconnect directly via email at reservas@beniconnect.com or by phone at +34965850790.

It is crucial to provide accurate flight details, including flight numbers and arrival/departure times when booking the transfer. In cases where this information is incorrect or doesn't match, Beniconnect and MedPlaya Hotels will not assume any responsibility for the loss of your transfer. The flight number will always be the primary information for Beniconnect. The customer will cover any additional costs resulting from such errors.

Beniconnect's free Economy Connect transfer service is indeed complimentary, and you will not be required to provide your credit card details under any circumstances. If there is no availability for the free service, payment options will be presented.

Book your transfer


We clarify your doubts about transfers

We would like to inform you that cancellations of the free Economy Connect transfer service within less than 24 hours will incur additional charges.

In the event that you have booked a transfer with Beniconnect, if you cancel any room or modify your hotel reservation, the transfer for the entire booking will be automatically cancelled*. New transfer bookings can be confirmed only up to 24 hours before the arrival date.

*If you haven't received the cancellation confirmation for your transfer, please contact Beniconnect via email (reservas@beniconnect.com), phone (+34 96 585 07 90), or on their website Contact Us - Beniconnect.

If your reservation is for less than six nights or confirmed within less than 48 hours before the arrival date, you can still book your transfer service. The price will be displayed once you have completed your search, and you can make the payment online.

You can explore transfer options and prices by following these links: The Agir Springs Hotel / Hotel Regente / Hotel Flamingo Oasis / Hotel Riudor / Hotel Rio Park.

MedPlaya Hotels is not responsible for delays, service changes, or cancellations. To review the terms and conditions, please click here.

The free Economy Connect transfer service is currently only available for our hotels in Benidorm. For our other destinations, you can book your transfer online. Follow this link to check availability and prices.

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