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By having an account you are agreeing with our Terms and Conditions and Privacy Statement
By having an account you are agreeing with our Terms and Conditions and Privacy Statement
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Hotel Riudor, , Avda. Mediterráneo, 45
03500-BENIDORM (Alicante)
. Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª
The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
MED PLAYA MANAGEMENT, S.L. through its website 'medplaya.com' requests certain personal information from users. The information supplied by the user will be held in an automatically generated personal file belonging to MED PLAYA MANAGEMENT, S.L. and will be processed with the aim of providing the services requested by the user. The user authorises the automatic treatment of the personal data supplied as necessary for the supply of the agreed upon services.
The personal information gathered from registered clients is stored in a data base which is property of MED PLAYA MANAGEMENT, S.L. , which provides the technical, organisational and security measures to guarantee the confidentiality and integrity of the information in compliance with the Personal Data Protection Legislation, Organic Law 15/1999 of 13 December, and other applicable legislation.
MED PLAYA MANAGEMENT, S.L., through its website, will use the data supplied by the user for internal use in order to publicise offers and promotions that may be of interest to the user.
If you do not wish your personal data to be used for promotional or advertising purposes, you must indicate this by sending a letter addressed to Med Playa Management, SL passeig General Mendoza, 1 6a planta 17002 Girona (Spain), or via an email addressed to infoweb@medplaya.com
The user accepts that his/her data will be passed on to companies managed by Med Playa Management, SL, as well as to other external companies that provide additional services (rentals, park entrance tickets and so on) which have previously been requested by the customer. Spanish legislation concerning personal data protection shall be observed at all times.
MED PLAYA MANAGEMENT, S.L., through its website, will use cookies when the user is navigating on the site. The cookies are only associated with an anonymous user and his/her computer and do not supply information which might enable the identification of the user. The cookies make it possible to recognise registered users after they have registered for the first time without it being necessary for them to register every time they visit the site in order to enter areas of the site and services that are specifically reserved for them. Users have the option of stopping cookies from being generated by selecting the corresponding option in their navigator.
Any registered user may exercise their right to access, correction, and cancellation of their personal information supplied to the MedPlaya website. This may be done either by writing to Med Playa Management, S.L., Paseo General Mendoza, 1, planta 6ª, 17002 Girona (Spain) or by email communication to: infoweb@medplaya.com.
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Take exit 65A from the AP7 Highway (Benidorm Levante). The main road will take you to the centre of Benidorm.
Public Transport from the airport
Taxi
The Taxi Rank is situated on floor -1 of the airport. The cost is between 75€ - 85€ and there may be supplements for car seats, bank holidays / Sunday/ Night service.
Bus
The bus service is operated by the company Alsa and is located on floor 0. The cost is approximately 10€ per person and the journey time is about 45 minutes. There are 2 stops in Benidorm, one at the Bus Station and another on the Avenida Europa. The best option is to use a taxi from either of the bus stops to reach the Hotels, the cost is approximately 5 – 10€. Again there may be supplements.
If you have reserved a private transfer with one of the shuttle companies, these are located on floor -2.
By Car
Leaving the airport follow the signs for Valencia. After 20 minutes the road divides and you have the option to follow the motorway or the national road. The A7 motorway is a toll road and costs 3 – 4€ to use, take the exit for Benidorm Playa Levante. Using the national road the Nº 332 take the second exit for Benidorm.
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have included...
Includes:
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Our Superior and Club Rooms are on floors 11 and 12 of the hotel.
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have inc...
Includes:
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Club Superior rooms have included in the price mini fridge (mini bar) with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom in-between th...
Includes:
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom in-between them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling. A sofá converts into a bed when needed and a pull down extra bed is cleverly hidden away in a frame when not in use, making the entrance area to the room a relaxing space to read or watch TV.
There is a flat screen TV in both the main bedroom and smaller lounge area with a varied list of TV channels both national and international. Even the lighting has been updated in our Club Junior Suites to provide you with LED lights.
All rooms have a balcony with views across the Benidorm skyline. Our Club rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Club Junior Suites also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
Our Superior and Club Rooms are on floors 11 and 12 of the hotel.
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom in-between th...
Includes:
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom in-between them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling. A sofá converts into a bed when needed and a pull down extra bed is cleverly hidden away in a frame when not in use, making the entrance area to the room a relaxing space to read or watch TV.
There is a flat screen TV in both the main bedroom and smaller lounge area with a varied list of TV channels both national and international. Even the lighting has been updated in our Club Junior Suites to provide you with LED lights.
All rooms have a balcony with views across the Benidorm skyline. Our Club rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Club Junior Suites also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
Our Superior and Club Rooms are on floors 11 and 12 of the hotel.
OFFICIAL WEBSITE
The Hotel Rio Park is located in the centre of Benidorm, a tourist resort city where the main attraction is fun for all ages and walks of life. The Hotel Rio Park is centrally located in town and only a few minutes from the sunny beach.
The hotel has double rooms, family rooms and single rooms. One of this hotel’s main assets is the personal and friendly staff and service that are popular amongst our guests who return year after year. You will be guaranteed an action-packed holiday that you will never forget.
The clean, golden sand beaches of Benidorm, the warm climate, the horizon and the wide city avenues all create a fantastic destination for your action-packed or relaxing vacation, whether you are looking for an active nightlife or relaxing days at the beach.
Tourism Registration number: HA-800 (Hotel Rio Park **)
Information for January, February, March and April 2018 bookings only:
Please be advised that from 08.01.2018 until 13.04.2018 Med Playa will be carrying out refurbishment on the 10th, 9th and 8th Floors of the Hotel.
The hours of work will be 8am-8pm Mondays to Sundays.
The heaviest part of the work will take place in the initial month, due to having to restructure the layouts of the rooms.
Throughout the entire period of work all Medplaya customers will be allocated to rooms on floors 12 and from 6 to 1. The work will be carried out on floors 10, 9 and 8 and we shall also be closing off floor 7 to restrict noise. During the period of 08.01.2018 until 12.02.2018 we shall also be closing off the 11th floor again to restrict noise.
All services and facilities at the Rio Park will continue as normal and are unaffected by the new project.
• Electric wheelchairs are welcome (only in reserved spaces).
• Wheelchair service available at reception.
• Large swimming pool divided into three sections: Adults, children and lap lane
• Opening hours: 9:00a.m. - 7:00p.m.
• Lifeguard. (May – October)
• Food and beverages from outside are not allowed
• Playground for children
• Games room, TV room, reading room, pool table, table tennis table
• Mini club for children (+ 6 years old, summer only)
• Our entertainment team organise daytime activities such as water games, dancing,
ping pong, skill games, water polo championships.
• Evening entertainment offers a wide variety of shows, singers, musical tributes, acrobats, magicians, comedians, etc.
• No pets allowed.
• Except guide dogs.
• Free Wifi in reception.
• Lounge with TV.
• Game room.
• Car rental.
• Luggage storage room at reception.
Our dining room offers a buffet-style service. You will find a wide variety of Mediterranean and continental dishes to choose from.
During the summer we open the poolside snack bar, and have special theme days with barbecues and paella. There is also a gala buffet every week.
• Full bathroom.
• Balcony.
• Heating / air conditioning.
• Cable/satellite TV.
• Check-in time: 02:00 p.m.
• Check-out time: 12:00 p.m.
• No parking available at hotel.
• Possibility of parking on surrounding streets, except in summer.
• In the centre of Benidorm, 750 metres from the beach.
• Staff popular with guests.
• Buffet-style restaurant.
• Large swimming pool.
• Children’s playground.
• Gifts, souvenirs.
Andrea Millar
23/09/2017 14:03:28
2nd time staying, love it, will definiantly be booking here everytime Im in benidorm
MedPlaya, Guest Relations Team: Hello Andrea Thank you for returning to stay with us at the Hotel Rio Park. We are delighted to hear that you enjoyed another good stay with us and we hope to see you back again soon. Kind Regards MedPlaya, Guest Relations Team
June Lawrence
22/09/2017 16:27:40
Room far too small l feel that l have been overcharged €532 Door stop in middle of floor near wardrobe so you catch your feet all the time Room next to family room so constant noise l feel that a refund of sort should be made l have travelled world wide and your room fell very short of my expectations.
MedPlaya, Guest Relations Team: Hello June We are sorry to hear that the Hotel Rio Park did not meet with your expectations and that you were not aware of the dimensions of the single rooms. Your comments are important to us so we thank you for taking the time to share them. Kind Regards MedPlaya, Guest Relations Team
pauline lettice
18/09/2017 21:46:57
reception kept insisting that i had booked 2 superior rooms and not club superior,numerous times i had to go to reception and show them my booking and to show them on there website what should have been in our room on arrival .. pool towels robes and drinks put in fridge which were not there on arrival,on the second day we got the drinks put in the fridge 2 juices and 2 water,but were not replenished for the rest of our 10 day holiday,Idont know if we got put in club room instead of club superior,which i think is what happened as this would make sense as to why we didnt get what we paid for in the room on arrival,as there seemed to be a bit of confusion with 3 different members of staff,regarding our room,all saying we had booked club rooms and not club superior,which we had and paid for and showed them my booking conformation.we arrived on the sat evening 2nd of september and by the tuesday i gave up going to reception,as i was there celebraitng my 50th and wanted to just relax,Also my husband went to reception to ask if a bottle of fizz could be brought up to room on my birthday,we went down to dinner at 730-8 ish and it still wasnt delivered to our room but was there when we got back to room about 1am,a little too late!!!!
MedPlaya, Guest Relations Team: Hello Pauline We are sorry to hear that you experienced problems during your recent stay at the Hotel Rio Park. It is never our intention for anyone to have any issues and we apologise for any misunderstandings caused to you. We do hope that this will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Jordan Jordan
02/09/2017 21:29:17
Brilliant value for money. Rooms lovely.
MedPlaya, Guest Relations Team: Hello Jordan We are delighted to hear that you found the Hotel Rio park to be good value for money and were pleased with your room. Hopefully you will choose to return again in the future. Kind Regards MedPlaya, Guest Relations Team
thomas william burton
02/09/2017 11:17:29
reception staff very rude on check in, waiting in ques in bar area,children playing in lifts in busy meal times and no security to check them,sunbeds still being left for long periods and staff not doing anything about it
MedPlaya, Guest Relations Team: Hello Thomas We are sorry to hear that the Hotel Rio Park did not meet with your expectations and that had you had issues during your stay with us. Your comments are important to us so we thank you for taking the time to share them. Kind Regards MedPlaya, Guest Relations Team
Pierre-Franck STARON
31/08/2017 18:07:22
bonjour, Il est fort dommage que le personnel de laccueil ne parle pas le Français. De plus, dans la salle à manger, le micro-onde ne fonctionne pas pour pouvoir réchauffer son lait !!!!! Je précise que le lait fourni par les cuisines était froid et le lait qui sort des machines à café est très mauvais. Cordialement.
MedPlaya, Guest Relations Team: Bonjour Pierre-Franck Nous vous remercions de vos commentaires concernant votre séjour à l'Hôtel Rio Park. Nous sommes désolés d'entendre que vous avez eu des problèmes pendant votre séjour. Nous espérons vous revoir à Benidorm et dans l'un des hôtels de la chaîne MedPlaya. Cordialement Relations publiques, Hôtels Medplaya
MARIA GLORIA QUIAN CARREIRA
29/08/2017 16:59:19
Pues la verdad que esta bastante bien en relacion calidad precio.. l@s trabajados del hotel muy correctos y amables y la comida estaba muy bien teniamos un poco de miedo por los comentarios pero la verdad que disfrutamos de todo. Ademas soy celiaca y la cocinera en todo momento super atenta y mucha variedad para los alergicos e intolerantes..en resumen todo perfecto gracias
MedPlaya, Guest Relations Team: Estimada Maria Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia aquí en el Hotel Rio Park. Nos alegra mucho saber que usted encontró todo perfecto en el Hotel y que el trato del personal fue muy agradable. Esperemos darle la bienvenida de nuevo a Rio Park para futuras vacaciones en Benidorm. Un saludo cordial, Medplaya Relaciones Públicas Benidorm
Lauren Freeman-Ancrum
29/08/2017 08:04:40
We had a lovely 2 nights at then Rio park. The rooms were spotless,the food is great. The only Small complaint would be the children s club,if they are under 6 an adult has to be present with them, This wasnt the case last year as our youngest daughter was 4 and she spent lots of time in there on her own.so was a little disappointed this time round .
MedPlaya, Guest Relations Team: Hello Lauren We are pleased that you enjoyed another good stay with us at the Rio Park. Unfortunately due to health & safety regulations we are not able to allow children under the age of 6 in the mini club unless they are accompanied by adult. We do hope that this will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Ian Tait
24/08/2017 11:24:30
Good hotel but is ow in need of refurbishment
MedPlaya, Guest Relations Team: Hello Ian Thank you for choosing to stay with us at the Hotel Rio Park. We are in the process now of making updates to all the rooms, this is an on going process. Hopefully if you do stay with us again you will see some of the changes being made. Kind Regards MedPlaya, Guest Relations Team
ANDREIA BERNARDES
23/08/2017 09:07:23
Ficamos alojados pela quinta vez no Rio Park e ainda nos conseguem surpreender. Ficamos nos novos quartos remodelados, estão com uma decoração bastante moderna e acolhedora. Como já é hábito, a equipa deste hotel é bastante profissional e simpática. A comida é sem dúvida espetacular, com bastante diversidade, sempre fresca e muito bem confeccionada. Na minha opinião, este hotel deveria ter 4 estrelas. Vamos continuar a repetir esta nossa estadia.
MedPlaya, Guest Relations Team: Olá Andreia Obrigado pelo seu comentário sobre o Hotel Rio Park. Estamos felizes por ter gostado da sua estadia Espero que vejamos você novamente no futuro. Atenciosamente Equipe de relações públicas, MedPlaya
Address:
Murcia 16
03503 Benidorm (Alicante)
Spain
Contact:
Tel. +34 965 855 612
Fax. +34 965 855 201
Use our Live Chat and we will reply online from our Call Centre when we are open.
Or call us on +44 0843 508 5479.
Our Call Centre is open Monday – Saturday.
Contact
Travelife Gold Award. See
Fabulous hotel