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By having an account you are agreeing with our Terms and Conditions and Privacy Statement
By having an account you are agreeing with our Terms and Conditions and Privacy Statement
By having an account you are agreeing with our Terms and Conditions and Privacy Statement
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Hotel Riudor, , Avda. Mediterráneo, 45
03500-BENIDORM (Alicante)
. Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª
The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
MED PLAYA aims to respect the privacy of customers and users of its website and social networks and to protect the personal data that may have been provided through any form of contact with our hotel chain.
For this reason MED PLAYA has implemented the necessary security measures, both technically and organizationally, required to ensure the security and integrity of the personal data of our customers, thus preventing loss and unauthorized treatment or access in accordance with current legislation in the area of data protection.
In this regard, and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament (GDPR), below we detail information regarding the processes that MED PLAYA carries out on your data.
Who is the controller of your personal data?
COMPANY NAME: MED PLAYA MANAGEMENT, SL
N.I.F. [Fiscal Identification Number] B17076886
Registered address: Paseo General Mendoza, nº 1, Planta 6ª, CP 17002, Girona.
Email: rgpd@medplaya.com
For what purposes do we process your personal data?
We process the data obtained in order to manage the registration process and our relationship with the users of our website, to answer and respond to the requests of users through the different contact forms and to administratively manage the contracted service.
And specifically, at MED PLAYA we carry out the following processes on your personal data:
ONLINE RESERVATIONS: By filling in the online Reservation form, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to automatically use and process the personal data provided for the purposes of administering the requested reservation and to provide the contracted accommodation service. If the user has expressly consented to receive commercial communications by checking the box on the form relating to the receipt of publicity regarding the services and offers made by the MED PLAYA group, their personal data will be further processed to provide them with information regarding our news and offers by email.
Similarly, the user is informed that when they make a reservation, their personal data and that relating to the reservation will be passed to the companies that make up the MED PLAYA group which are involved in the management of the reservation and the execution of the same for the purposes previously described.
AMIGO CARD: By completing the registration request for the AMIGO CARD programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.
Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.
The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.
The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the AMIGO CARD programme.
CONTACT FORMS: By filling in the contact and opinion form on the website, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided in order to respond to requests, suggestions and complaints, as well as to improve the quality of service. For the proper attention of and answer to the communication, your personal data may be transferred to companies of the MEDA PLAYA group in order to give the most appropriate response to the request.
The user can, at any time, request the cancellation of their personal data by sending an email to rgpd@medplaya.com.
NEWSLETTER: When filling in the request to receive the newsletter, the user accepts that his or her email address will be included in a publicity distribution list for the purposes of sending news and commercial communications relating to the MED PLAYA group.
Thus, if you authorize your subscription to the MED PLAYA group newsletter, we will provide you with information about our services and news through email, SMS and telephone calls.
The user may revoke his or her consent for us to send our commercial communications at any time by sending an email to rgpd@medplaya.com.
CURRICULUM VITAE: By completing the CV submission form on our website, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided so that it may be integrated into a personnel selection database with the purpose of being entered into the personnel selection processes for the different hotels and companies belonging to the MED PLAYA group.
How have we obtained your personal data and what legitimacy do we have for the processing of your data?
The legal basis for the treatment of personal data is the express consent that the person concerned has previously provided, as well as compliance with legal obligations as set forth in Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27th April, 2016, and other legal regulations in force regarding data protection.
Therefore, the personal data that we process derives from the person concerned or their legal representative. In no cases are special categories of personal data processed, such as: data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, union membership data, genetic data, data relating to the health of a natural person.
Not providing the requested personal data, or not accepting this data protection policy, means that it will be impossible to subscribe, register, receive information about the services or the exclusion from the Amigo Card programme.
In those cases where there is a prior contractual relationship between the parties, the legitimacy for carrying out the administrative, tax, accounting and employer obligations that are necessary under current legislation will be the previous existence of such a business relationship.
How long will we keep your data?
Personal data will be kept for the period that you have a relationship with us and in all cases for the periods stipulated in the applicable legal provisions and for the time strictly necessary in order to meet possible obligations arising from the processing.
In all cases, we will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected after a period of 10 years from the last service contract, provided you have not previously requested the cancellation of the data.
The data processed for commercial purposes will be kept until its deletion is requested. The user can revoke the consent for the processing of their personal data at any time by sending an email to rgpd@medplaya.com.
Curriculum vitae that are sent to the company will be deleted after a period of 2 years from receipt.
To which recipients will your data be communicated?
No data will be transferred to third parties, except for companies belonging to the MED PLAYA group, to providers that provide services on our behalf and in compliance with any legal obligation. The data passed to companies within the group itself will be transferred with the purpose of being able to share the necessary information for the proper provision of the service.
The information that you provide to us through this website, as well as through the application, will be stored on servers owned by MED PLAYA MANAGEMENT, SL.
What are your rights?
Anyone has the right to obtain confirmation of whether MED PLAYA is processing their personal data.
Thus you have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access the same. You can also request that your data be rectified when it is inaccurate or incomplete, as well as request its deletion when, among other reasons, the data is no longer required for the purposes for which it was collected.
In addition, in certain circumstances you may request the restriction of the processing of your data or, for reasons relating to your particular situation, you may also oppose the processing of your data. In this case we will stop processing the data, except for legitimate reasons that prevail over those interests and rights or for the establishment, exercise or defence of claims.
These are your rights:
ACCESS TO YOUR DATA: You will be able to consult the personal data held in MED PLAYA group files.
RECTIFICATION OF YOUR DATA: You can modify personal data if it is inaccurate.
DELETION OF YOUR DATA: You can request that your personal data be deleted.
PORTABILITY OF YOUR DATA: You can ask to receive, in electronic format, all the personal data that you have given us, which is necessary for the contractual relationship with the MED PLAYA group.
OPPOSITION TO THE PROCESSING OF YOUR DATA: You may request that your personal data not be processed.
RESTRICTION OF PROCESSING: You can request the restriction of processing in the following cases: a) while the accuracy of contested personal data is checked b) when the treatment is unlawful but you object to the deletion of your data c) when the MED PLAYA group does not need to process personal data but you need the same for the exercise or for the defence of claims d) when you have opposed the processing of your personal data.
To exercise these rights you must complete the request form accompanied by a copy of your national identity document sending it by email (rgpd@medplaya.com) or to the postal address: Data Protection MED PLAYA, Paseo General Mendoza, nº1, Planta 6ª, CP-17002, Girona.
In any case, the user has the right to file a claim with the Spanish Data Protection Agency if he or she considers that any right relating to the protection of his/her personal data has been violated or if he/she considers that the processing of personal data concerning him/her infringes Regulation (EU) 2016/679 of the European Parliament.
Modifications to the Privacy Policy
This Privacy Policy may be updated at any time in order to adapt it to new legislation or jurisprudence. In all cases, any legislative or jurisprudential innovation will be duly communicated by email or by notice on the website.
This privacy policy is published on our website www.medplaya.com
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Take exit 65A from the AP7 Highway (Benidorm Levante). The main road will take you to the centre of Benidorm.
Public Transport from the airport
Taxi
The Taxi Rank is situated on floor -1 of the airport. The cost is between 75€ - 85€ and there may be supplements for car seats, bank holidays / Sunday/ Night service.
Bus
The bus service is operated by the company Alsa and is located on floor 0. The cost is approximately 10€ per person and the journey time is about 45 minutes. There are 2 stops in Benidorm, one at the Bus Station and another on the Avenida Europa. The best option is to use a taxi from either of the bus stops to reach the Hotels, the cost is approximately 5 – 10€. Again there may be supplements.
If you have reserved a private transfer with one of the shuttle companies, these are located on floor -2.
By Car
Leaving the airport follow the signs for Valencia. After 20 minutes the road divides and you have the option to follow the motorway or the national road. The A7 motorway is a toll road and costs 3 – 4€ to use, take the exit for Benidorm Playa Levante. Using the national road the Nº 332 take the second exit for Benidorm.
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have included...
Includes:
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have inc...
Includes:
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Club Superior rooms have included in the price mini fridge (mini bar) with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person with with 20€ refundable deposit), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
The new Family rooms provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a sliding door to separate them. The main bedro...
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Includes:
The new Family rooms provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a sliding door to separate them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling, creating a reading area or simply somewhere extra to sit and enjoy a cup of tea. The same area can also be used as a bedroom with bunkbeds.
This modern room has a full bathroom with all facilities.
All rooms have a balcony with views across the Benidorm skyline. Our Family rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Family rooms also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person with with 20€ refundable deposit), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
*Decoration may vary*
The new Family rooms provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a sliding door to separate them. The main bedro...
Includes:
The new Family rooms provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a sliding door to separate them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling, creating a reading area or simply somewhere extra to sit and enjoy a cup of tea. The same area can also be used as a bedroom with bunkbeds.
This modern room has a full bathroom with all facilities.
All rooms have a balcony with views across the Benidorm skyline. Our Family rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Family rooms also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person with with 20€ refundable deposit), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
*Decoration may vary*
OFFICIAL WEBSITE
The Hotel Rio Park is located in the centre of the popular holiday resort of Benidorm, just minutes from the sandy beach and main promenade. Theres always lots going on in this busy resort which offers fun in the sun and activities for all ages.
The hotel has fully equipped double rooms, superior rooms, club junior suites and single rooms. One of this hotel’s main assets is the personal and friendly staff and service that are popular amongst our guests who return year after year. You will be guaranteed an action-packed holiday that you will never forget.
The clean, golden sandy beaches of Benidorm, the warm climate, the skyline and the wide avenues or narrow streets in the old town, all create a fantastic destination for your action-packed or relaxing vacation, whether you are looking for an active nightlife or relaxing holiday on the beach.
Tourism Registration number: HA-800 (Hotel Rio Park **)
Important information Winter 2019 – 9th January to 3rd June 2019:
In order to complete our ongoing refurbishment project for the MedPlaya Hotel Rio Park ahead of the original schedule we have taken the decision to close the hotel from 9th January to 3rd June 2019.
This closure will enable us to offer our new improved rooms throughout the Hotel and a new improved swimming pool and terrace area as from 4th June 2019.
We hope that you will enjoy your stay at one of our other MedPlaya Hotels during this period and look forward to welcoming you back to the Rio Park once this work has been completed.
• Electric wheelchairs are welcome (only in reserved spaces).
• Wheelchair service available at reception.
• Large swimming pool divided into three sections: Adults, children and lap lane
• Opening hours: 9:00a.m. - 7:00p.m.
• Lifeguard. (May – October)
• Food and beverages from outside are not allowed
• Playground for children
• Games room, TV room, reading room, pool table, table tennis table
• MedKids Entertainment Programme High Season; outdoor and indoor childrens activities for children 3 years and above
• Our entertainment team organise daytime activities such as water games, dancing,
ping pong, skill games, water polo championships.
• Evening entertainment offers a wide variety of shows, singers, musical tributes, acrobats, magicians, comedians, etc.
• No pets allowed.
• Except guide dogs.
• Free Wifi in reception.
• Lounge with TV.
• Game room.
• Car rental.
• Luggage storage room at reception.
Our dining room offers a buffet-style service. You will find a wide variety of Mediterranean and continental dishes to choose from.
During the summer we open the poolside snack bar, and have special theme days with barbecues and paella. There is also a gala buffet every week.
No picnic service provided.
• Full bathroom.
• Balcony.
• Heating / air conditioning.
• Cable/satellite TV.
• Check-in time: 02:00 p.m.
• Check-out time: 12:00 p.m.
• No parking available at hotel.
• Possibility of parking on surrounding streets, except in summer.
• In the centre of Benidorm, 750 metres from the beach.
• Staff popular with guests.
• Buffet-style restaurant.
• Large swimming pool.
• Children’s playground.
• Gifts, souvenirs.
Anthony Palmer
15/08/2018 12:08:34
Just back from an amazing stay at your hotel everything from the 1st day to the last day was brilliant the entertainment team yous have we’re first class especially the med fest day
Medplaya Guest Relations team: Hi Anthony, Thank you very much for your comments about the Rio Park. It's fantastic to know that you had a great holiday with us and that you were particularly happy with the entertainment offered in the hotel. We hope to see you again in the near future! Kind regards, MedPlaya Guest Relations team
Palmer
14/08/2018 12:47:13
Just back from 7 night stay in meda playa Rio park this hotel is amazing food was good rooms where cleans the entertainment was brilliant every night the paint party and foam party and all entertainment on Friday was outstanding We went in group of 15 for family holiday the children ages ranged from 17 down to 7 and they all had loads to do staff all lovely and work very hard great snack bar and very cheap everyone one of us out group of 15 would return to this hotel
Medplaya Guest Relations team: Hi, We are delighted that you had a great stay with us at the hotel Rio Park. It's fantastic to know that everyone in your group was happy with the hotel, its facilities and the MedSummer Fest. We hope to see you again soon! Kind regards, MedPlaya Guest Relations team
CARLOS TAYAR ALCALDE
12/08/2018 21:03:37
TODO MUY BIEN. LO MÁS FLOJO HA SIDO LA COMIDA. DEBERÍA SER MÁS VARIADA, MEJOR PRESENTADA Y CON MENOS SALSAS.
Medplaya Guest Relations team: Estimado Carlos, Muchas gracias por sus comentarios sobre su estancia en el hotel Rio Park. Nos complace saber que haya disfrutado de su estancia aunque piensa que la comida debe de mejorar. Hemos enviado sus comentarios al gerente del hotel. Saludos cordiales, Equipo de Relaciones Públicas, cadena MedPlaya
BELINDA BACON
12/08/2018 19:55:41
I had a good time at the Rio Park Its central to everything not far from the promenade the entertainment and the market
Medplaya Guest Relations team: Hi Belinda, Thank you for your comments about your stay at the Rio Park. We are pleased that you had an enjoyable stay with us and that you were happy with the location of the hotel. Hopefully we will see you soon again! Kind regards, MedPlaya Guest Relations team
KENNETH BYRNE
09/08/2018 16:46:29
overall very good service
Medplaya Guest Relations team: Hi Kenneth, We are glad that you had a good holiday at the hotel Rio Park and that you were particularly happy with the service received from the staff. We hope to see you again in the near future! Kind regards, MedPlaya Guest Relations team
Jacqueline Oconnor
04/08/2018 18:13:57
Just back from our amazing holiday at riopark. Loved every minute of it. Staff amazing food lovely clean fresh immaculate hotel. Best entertainment ever ! The med fest day was totally awesome best experience of my life. Ashley Jamie & team were fantastic ! Cant wait to go back thanks so much to the whole team at riopark you all do an amazing job of making it the best place in Benidorm
Medplaya Guest Relations team: Hi Jacqueline, We are delighted to know that you loved every minute of your holliday and that you were particularly happy with the entertainment in the hotel. Thank you for sharing your views with us. We hope to see you soon again! Kind regards, MedPlaya Guest Relations team
Marta Pavon Camara
02/08/2018 22:59:07
El alojamiento esta muy bien aunque esta totalmente ambientado para extranjeros desde los espectaculos y ambientaciones para los niños fuimos cpn una niña de 3 años y solo se dirigian a los niños extranjeros ingleses y oos espectaculos de por la noche iguañ solo hablaban en ingles eso lo cambiaria ya que habia tambien españoles y no se dirigian a ellos . Esta a unos 5 o 10 minutos de la playa andando aunque la ubicacion esta bastante bien ya que esta alejado de todo el ambiente de por la noche y se esta tranquilo .
Medplaya Guest Relations team: Estimada Marta, Gracias por compartir sus pensamientos sobre el hotel Rio Park con nosotros. Nos complace saber que disfrutó de sus vacaciones aunque opine que hay cosas que podemos mejorar. Sus comentarios han sido enviados al gerente del hotel. Saludos cordiales,Equipo de Relaciones Públicas, MedPlaya
Sofiane Kazitani
02/08/2018 09:57:35
cest la 4ème fois que jy séjourne, jai ma carte fidélité, et jai hâte dy retourner
Medplaya Guest Relations team: Cher Sofiane,Merci beaucoup pour vos commentaires.Nous sommes heureux de savoir que vous avez apprécié vos vacances et que vous avez apprécié les avantages de la carte Amigo. Nous espérons vous revoir bientôt! Avec nos meilleures salutations, Equipo de Relaciones Públicas MedPlaya
Margaret Gorrie
31/07/2018 16:53:49
Had s fantastic holiday at med playa Rio park
MedPlaya, Guest Relations Team: Hello Margaret We are delighted to hear that you enjoyed your recent holiday at the Hotel Rio Park. Thank you for sharing your comments with us and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team
Gary Garner
25/07/2018 15:00:56
No nonsense check in. Simple air con rooms. Great staff and tireless entertainment team. Great get away and far enough away from night time noise to sleep soundly
MedPlaya, Guest Relations Team: Hello Gary It is encouraging to hear that you enjoy all that the Hotel Rio Park has to offer. Thank you for taking the time to share your feedback with us and we hope to welcome you back again soon. Kind Regards MedPlaya, Guest Relations Team
Address:
Murcia 16
03503 Benidorm (Alicante)
Spain
Contact:
Tel. +34 965 855 612
Fax. +34 965 855 201
Use our Live Chat and we will reply online from our Call Centre when we are open.
Or call us on +34 951 989 315.
Our Call Centre is open Monday – Saturday.
Contact
Travelife Gold Award. See
Rio Park