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By having an account you are agreeing with our Terms and Conditions and Privacy Statement
By having an account you are agreeing with our Terms and Conditions and Privacy Statement
By having an account you are agreeing with our Terms and Conditions and Privacy Statement
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Hotel Riudor, , Avda. Mediterráneo, 45
03500-BENIDORM (Alicante)
. Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª
The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
MED PLAYA aims to respect the privacy of customers and users of its website and social networks and to protect the personal data that may have been provided through any form of contact with our hotel chain.
For this reason MED PLAYA has implemented the necessary security measures, both technically and organizationally, required to ensure the security and integrity of the personal data of our customers, thus preventing loss and unauthorized treatment or access in accordance with current legislation in the area of data protection.
In this regard, and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament (GDPR), below we detail information regarding the processes that MED PLAYA carries out on your data.
Who is the controller of your personal data?
COMPANY NAME: MED PLAYA MANAGEMENT, SL
N.I.F. [Fiscal Identification Number] B17076886
Registered address: Paseo General Mendoza, nº 1, Planta 6ª, CP 17002, Girona.
Email: rgpd@medplaya.com
For what purposes do we process your personal data?
We process the data obtained in order to manage the registration process and our relationship with the users of our website, to answer and respond to the requests of users through the different contact forms and to administratively manage the contracted service.
And specifically, at MED PLAYA we carry out the following processes on your personal data:
ONLINE RESERVATIONS: By filling in the online Reservation form, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to automatically use and process the personal data provided for the purposes of administering the requested reservation and to provide the contracted accommodation service. If the user has expressly consented to receive commercial communications by checking the box on the form relating to the receipt of publicity regarding the services and offers made by the MED PLAYA group, their personal data will be further processed to provide them with information regarding our news and offers by email.
Similarly, the user is informed that when they make a reservation, their personal data and that relating to the reservation will be passed to the companies that make up the MED PLAYA group which are involved in the management of the reservation and the execution of the same for the purposes previously described.
AMIGO CARD: By completing the registration request for the AMIGO CARD programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.
Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.
The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.
The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the AMIGO CARD programme.
CONTACT FORMS: By filling in the contact and opinion form on the website, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided in order to respond to requests, suggestions and complaints, as well as to improve the quality of service. For the proper attention of and answer to the communication, your personal data may be transferred to companies of the MEDA PLAYA group in order to give the most appropriate response to the request.
The user can, at any time, request the cancellation of their personal data by sending an email to rgpd@medplaya.com.
NEWSLETTER: When filling in the request to receive the newsletter, the user accepts that his or her email address will be included in a publicity distribution list for the purposes of sending news and commercial communications relating to the MED PLAYA group.
Thus, if you authorize your subscription to the MED PLAYA group newsletter, we will provide you with information about our services and news through email, SMS and telephone calls.
The user may revoke his or her consent for us to send our commercial communications at any time by sending an email to rgpd@medplaya.com.
CURRICULUM VITAE: By completing the CV submission form on our website, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided so that it may be integrated into a personnel selection database with the purpose of being entered into the personnel selection processes for the different hotels and companies belonging to the MED PLAYA group.
How have we obtained your personal data and what legitimacy do we have for the processing of your data?
The legal basis for the treatment of personal data is the express consent that the person concerned has previously provided, as well as compliance with legal obligations as set forth in Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27th April, 2016, and other legal regulations in force regarding data protection.
Therefore, the personal data that we process derives from the person concerned or their legal representative. In no cases are special categories of personal data processed, such as: data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, union membership data, genetic data, data relating to the health of a natural person.
Not providing the requested personal data, or not accepting this data protection policy, means that it will be impossible to subscribe, register, receive information about the services or the exclusion from the Amigo Card programme.
In those cases where there is a prior contractual relationship between the parties, the legitimacy for carrying out the administrative, tax, accounting and employer obligations that are necessary under current legislation will be the previous existence of such a business relationship.
How long will we keep your data?
Personal data will be kept for the period that you have a relationship with us and in all cases for the periods stipulated in the applicable legal provisions and for the time strictly necessary in order to meet possible obligations arising from the processing.
In all cases, we will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected after a period of 10 years from the last service contract, provided you have not previously requested the cancellation of the data.
The data processed for commercial purposes will be kept until its deletion is requested. The user can revoke the consent for the processing of their personal data at any time by sending an email to rgpd@medplaya.com.
Curriculum vitae that are sent to the company will be deleted after a period of 2 years from receipt.
To which recipients will your data be communicated?
No data will be transferred to third parties, except for companies belonging to the MED PLAYA group, to providers that provide services on our behalf and in compliance with any legal obligation. The data passed to companies within the group itself will be transferred with the purpose of being able to share the necessary information for the proper provision of the service.
The information that you provide to us through this website, as well as through the application, will be stored on servers owned by MED PLAYA MANAGEMENT, SL.
What are your rights?
Anyone has the right to obtain confirmation of whether MED PLAYA is processing their personal data.
Thus you have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access the same. You can also request that your data be rectified when it is inaccurate or incomplete, as well as request its deletion when, among other reasons, the data is no longer required for the purposes for which it was collected.
In addition, in certain circumstances you may request the restriction of the processing of your data or, for reasons relating to your particular situation, you may also oppose the processing of your data. In this case we will stop processing the data, except for legitimate reasons that prevail over those interests and rights or for the establishment, exercise or defence of claims.
These are your rights:
ACCESS TO YOUR DATA: You will be able to consult the personal data held in MED PLAYA group files.
RECTIFICATION OF YOUR DATA: You can modify personal data if it is inaccurate.
DELETION OF YOUR DATA: You can request that your personal data be deleted.
PORTABILITY OF YOUR DATA: You can ask to receive, in electronic format, all the personal data that you have given us, which is necessary for the contractual relationship with the MED PLAYA group.
OPPOSITION TO THE PROCESSING OF YOUR DATA: You may request that your personal data not be processed.
RESTRICTION OF PROCESSING: You can request the restriction of processing in the following cases: a) while the accuracy of contested personal data is checked b) when the treatment is unlawful but you object to the deletion of your data c) when the MED PLAYA group does not need to process personal data but you need the same for the exercise or for the defence of claims d) when you have opposed the processing of your personal data.
To exercise these rights you must complete the request form accompanied by a copy of your national identity document sending it by email (rgpd@medplaya.com) or to the postal address: Data Protection MED PLAYA, Paseo General Mendoza, nº1, Planta 6ª, CP-17002, Girona.
In any case, the user has the right to file a claim with the Spanish Data Protection Agency if he or she considers that any right relating to the protection of his/her personal data has been violated or if he/she considers that the processing of personal data concerning him/her infringes Regulation (EU) 2016/679 of the European Parliament.
Modifications to the Privacy Policy
This Privacy Policy may be updated at any time in order to adapt it to new legislation or jurisprudence. In all cases, any legislative or jurisprudential innovation will be duly communicated by email or by notice on the website.
This privacy policy is published on our website www.medplaya.com
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Take exit 65A from the AP7 Highway (Benidorm Levante). The main road will take you to the centre of Benidorm.
Public Transport from the airport
Taxi
The Taxi Rank is situated on floor -1 of the airport. The cost is between 75€ - 85€ and there may be supplements for car seats, bank holidays / Sunday/ Night service.
Bus
The bus service is operated by the company Alsa and is located on floor 0. The cost is approximately 10€ per person and the journey time is about 45 minutes. There are 2 stops in Benidorm, one at the Bus Station and another on the Avenida Europa. The best option is to use a taxi from either of the bus stops to reach the Hotels, the cost is approximately 5 – 10€. Again there may be supplements.
If you have reserved a private transfer with one of the shuttle companies, these are located on floor -2.
By Car
Leaving the airport follow the signs for Valencia. After 20 minutes the road divides and you have the option to follow the motorway or the national road. The A7 motorway is a toll road and costs 3 – 4€ to use, take the exit for Benidorm Playa Levante. Using the national road the Nº 332 take the second exit for Benidorm.
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
All with full bathroom, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double rooms all with full bathroom,twin beds, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Includes:
The Hotel Rio Park has double/twin rooms with bunkbeds all with full bathroom, balcony, air conditioning, heating, cable and satellite television, and optional safe deposit box.
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have included...
Includes:
Our Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort. With a modern contemporary style of decoration, and completely renovated bathrooms we have inc...
Includes:
Our Club Superior rooms are updated and refreshed standard rooms offering you an extra touch of comfort.
With a modern contemporary style of decoration, and completely renovated bathrooms we have included improvements which will make your stay at the Rio Park even more enjoyable.
LED lighting, modern furniture and even more comfortable beds are just a few of the improvements.
A flat screen TV with a selection of national and international channels is in the bedroom along with a telephone and desk area.
All rooms have a balcony with views across the Benidorm skyline.
Club Superior rooms have included in the price mini fridge (mini bar) with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom with walk in ...
Includes:
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom with walk in shower in-between them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling. A sofá converts into a bed when needed and a pull down extra bed is cleverly hidden away in a frame when not in use, making the entrance area to the room a relaxing space to read or watch TV.
There is a flat screen TV in both the main bedroom and smaller lounge area with a varied list of TV channels both national and international. Even the lighting has been updated in our Club Junior Suites to provide you with LED lights.
All rooms have a balcony with views across the Benidorm skyline. Our Club rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Club Junior Suites also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom with walk in ...
Includes:
The new Club Junior Suites provide extra comfort and space for our guests. We have combined a twin room with a single room , providing two separate areas with a fully modernised bathroom with walk in shower in-between them. The main bedroom is decorated in a modern style with your comfort in mind. The extra sleeping area is also a quiet separate relaxing space if there are just two of you travelling. A sofá converts into a bed when needed and a pull down extra bed is cleverly hidden away in a frame when not in use, making the entrance area to the room a relaxing space to read or watch TV.
There is a flat screen TV in both the main bedroom and smaller lounge area with a varied list of TV channels both national and international. Even the lighting has been updated in our Club Junior Suites to provide you with LED lights.
All rooms have a balcony with views across the Benidorm skyline. Our Club rooms offer you more space if you are a couple, and comfortable and practical living if you are a family.
All Club Junior Suites also have included in the price a mini fridge with welcome drinks, tea / coffee making facilities, bottle of wine, pool towel (per person), Club amenities (daily replenishment of amenities), safety deposit box, bathrobe and slippers.
OFFICIAL WEBSITE
The Hotel Rio Park is located in the centre of the popular holiday resort of Benidorm, just minutes from the sandy beach and main promenade. Theres always lots going on in this busy resort which offers fun in the sun and activities for all ages.
The hotel has fully equipped double rooms, superior rooms, club junior suites and single rooms. One of this hotel’s main assets is the personal and friendly staff and service that are popular amongst our guests who return year after year. You will be guaranteed an action-packed holiday that you will never forget.
The clean, golden sandy beaches of Benidorm, the warm climate, the skyline and the wide avenues or narrow streets in the old town, all create a fantastic destination for your action-packed or relaxing vacation, whether you are looking for an active nightlife or relaxing holiday on the beach.
Tourism Registration number: HA-800 (Hotel Rio Park **)
Important information Winter 2019 – 9th January to 4th May 2019:
In order to complete our ongoing refurbishment project for the MedPlaya Hotel Rio Park ahead of the original schedule we have taken the decision to close the hotel from 9th January to 4th May 2019.
This closure will enable us to offer our new improved rooms throughout the Hotel and a new improved swimming pool and terrace area as from 5th May 2019.
We hope that you will enjoy your stay at one of our other MedPlaya Hotels during this period and look forward to welcoming you back to the Rio Park once this work has been completed.
• Electric wheelchairs are welcome (only in reserved spaces).
• Wheelchair service available at reception.
• Large swimming pool divided into three sections: Adults, children and lap lane
• Opening hours: 9:00a.m. - 7:00p.m.
• Lifeguard. (May – October)
• Food and beverages from outside are not allowed
• Playground for children
• Games room, TV room, reading room, pool table, table tennis table
• MedKids Entertainment Programme High Season; outdoor and indoor childrens activities for children 3 years and above
• Our entertainment team organise daytime activities such as water games, dancing,
ping pong, skill games, water polo championships.
• Evening entertainment offers a wide variety of shows, singers, musical tributes, acrobats, magicians, comedians, etc.
• No pets allowed.
• Except guide dogs.
• Free Wifi in reception.
• Lounge with TV.
• Game room.
• Car rental.
• Luggage storage room at reception.
Our dining room offers a buffet-style service. You will find a wide variety of Mediterranean and continental dishes to choose from.
During the summer we open the poolside snack bar, and have special theme days with barbecues and paella. There is also a gala buffet every week.
No picnic service provided.
• Full bathroom.
• Balcony.
• Heating / air conditioning.
• Cable/satellite TV.
• Check-in time: 02:00 p.m.
• Check-out time: 12:00 p.m.
• No parking available at hotel.
• Possibility of parking on surrounding streets, except in summer.
• In the centre of Benidorm, 750 metres from the beach.
• Staff popular with guests.
• Buffet-style restaurant.
• Large swimming pool.
• Children’s playground.
• Gifts, souvenirs.
Ana Belen Mateo Cortes
18/06/2018 00:26:26
Me encanta este hotel
MedPlaya, Guest Relations Team: Hola Ana Belen Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park.Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros.Esperamos volver a veros en un futuro.Saludos cordiales,Equipo de Relaciones Públicas Hoteles MedPlaya
Emer Cosgrave
13/06/2018 11:19:01
The hotel is fantastic from start to finish of our stay. The staff are very helpful and friendly. The hotel is very well kept and room are very comfortable with everything you need. The food was to die for with such a vast variety and very fresh. The pool are is very clean and the pool bar and snack bar is very reasonable. Would recommend this hotel to anyone travelling to Benidorm it must be the best hotel I have stayed in.
MedPlaya, Guest Relations Team: Hello Emer "Fantastic" we are delighted to hear that this is what your thought about your time at the Hotel Rio Park. We are pleased that you enjoyed all of the services and facilities and hope that you will return again in the future. Kind Regards MedPlaya, Guest Relations Team
Brian Elder
13/06/2018 10:25:13
shower base very slippy. should have a plastic mat on floor. Needs a WARNING notice as I slipped and fell first time used.
MedPlaya, Guest Relations Team: Hello Brian Thank you for sharing your review regarding your stay at the Hotel Rio Park. We are sorry to hear that you found the shower to be very slippy and we do appreciate your feedback. Kind Regards MedPlaya, Guest Relations Team
MARIA ENCARNACION GARCIA RUIZ
12/06/2018 11:06:02
La comida estaba sin sabor,la carne muy recalentada y de sensación vieja o pasada,el pollo asado malísimo,nos gusta mucho el hotel pero la calidad de la comida ha bajado un montón La habitación maravillosa,el colchón fenomenal
MedPlaya, Guest Relations Team: Hola Maria Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel, sus comentarios son importantes para nosotros ya que nos ayudan a mejorar. Esperamos volver a veros en un futuro. Saludos cordiales,Equipo de Relaciones Públicas Hoteles MedPlaya
SUSAN BERRY
10/06/2018 23:46:10
We had a great 9 days stay in the rio park the only criticism I have is the shower in the bathroom drastically need a hand rail , we found the shower tray very slippy and I had to put a towel down to stand on for fear of slipping and knowhere to hold on to , otherwise everything else was fantastic , good food and great entertainment the staff work really hard in what they do , thank you .
MedPlaya, Guest Relations Team: Hello Susan We are so pleased to hear that once again you enjoyed Happy Holidays with us at the Hotel Rio Park. Thank you for taking the time to share your feedback with us. We hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
Caroline Grayson
05/06/2018 11:09:12
This is the 3rd year at Rio Park and we love it and always recommend it to others. The new rooms are lovely. One negatice was the set up in the dining room...as you enter to your right there is all the drinks facilities but then this leads to the counter where the eggs are done and the toast is there too and this makes the area very congested and causes issues especially if you just want toast you seem to get stuck in a very long que with others who are waiting for eggs to be done.
MedPlaya, Guest Relations Team: Hello Caroline Thank you for choosing to return once again to the Hotel Rio Park and for updating us on your latest visit. As returning guests your feedback means a lot to us and so we thank you for sharing your comments. We do hope that we shall see you back again for a 4th year. Kind Regards MedPlaya, Guest Relations Team
Jose Moniz
01/06/2018 12:20:25
Only one complaint. Lots of guests reserve sunloungers with towels by the pool area. They seems to stay empty for hours on end and guests like ourselves can not use. There are notices that people can not reserve loungers but the management do nothing to stop it.
MedPlaya, Guest Relations Team: Hello Jose Thank you for sharing your opinions regarding your recent stay at the Hotel Rio Park. We do appreciate your feedback as it help us to monitor how we are performing as a Hotel. Please be assured that your comments will be passed on for you. Kind Regards MedPlaya, Guest Relations Team
Elaine Thornton
31/05/2018 15:28:39
We only stayed one night ...but would recommend the hotel and would stay there again ...The staff were polite and so helpful ...loved our room on the 12th floor ..Everything was good
MedPlaya, Guest Relations Team: Hello Elaine It is great to hear that you enjoyed your 1 night stay at the Hotel Rio Park. Thank you for taking the time to share your comments with us and we hope to see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Jean Beaumont
26/05/2018 08:30:30
Never fails to disappoint value quality and enjoyment all rolled into one.
MedPlaya, Guest Relations Team: Hello Jean We are delighted to hear that the Hotel Rio Park never fails to disappoint and that you enjoyed your stay with us. Thank you for taking the time to share your review and we hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
LYNNE GRAHAM
23/05/2018 12:40:04
Had a lovely time in one of the superior rooms. Clean comfortable and good value. One suggestion is a grab rail in the walk in shower. The entertainment was varied but mostly enjoyable other than the acrobat show on the Sunday night that I found in very bad taste. The sexy breast shaking and offensive black puppet heads were like a nasty blast from the past. A shame because the actual acrobatics were good.
MedPlaya, Guest Relations Team: Hello Lynne Thank you for taking the time to add your comments regarding your stay at the Hotel Rio Park. We are pleased that overall you enjoyed your stay with us and we shall pass all of your comments on for you. Hopefully we will see you again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Address:
Murcia 16
03503 Benidorm (Alicante)
Spain
Contact:
Tel. +34 965 855 612
Fax. +34 965 855 201
Use our Live Chat and we will reply online from our Call Centre when we are open.
Or call us on +34 951 989 315.
Our Call Centre is open Monday – Saturday.
Contact
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