Reviews
soledad ortega segura left a review on 13/06/2018
Una experiencia genial
Totalmente recomendable pero la comida es muy básica.
Hotel Sant Eloi responded to this review. View the response.
Estimada Sra. Ortega, Muchas gracias por compartir su opinión con nosotros. Apreciamos enormemente su recomendación y lamentamos que la comida no haya cumplido plenamente con sus expectativas. Agradecemos su confianza y deseamos poder atenderle nuevamente en su próxima visita a Tossa de Mar. Saludos, Laura Atención Cliente
Inge Larsen left a review on 13/06/2018
Buena experiencia pero varios fallos
Las piscinas muy bien y las actividades y el equipo animador muy bien también. La habitación tenía varios fallos: no funccionaba el ventilador, fallo una bombilla en el cuarto, la cama matrimonial inestable, y la cocina fatal - demoraba media hora hervir agua para hacer pasta. Lo peor sin embargo es la falta de ventanas en los cuartos, hacía mucho calor, no me quiero imaginar como será cuando llega realmente el calor.
Hotel Sant Eloi responded to this review. View the response.
Estimada Sra. Larsen, Muchas gracias por dedicar unos minutos en compartir su opinión con nosotros. Nos alegra leer que las nuevas piscinas son de su agrado y le agradecemos su mención al equipo de animación. Lamentamos las incidencias encontradas en su habitación y rogamos disculpe las molestias ocasionadas. Nos hubiera gustado conocer estos hechos durante su estancia para poder solucionarlos y poder proporcionarle una mayor satisfacción. Trabajamos constantemente en la mejora de nuestros servicios y le agradecemos su reseña ya que nos permite poder transmitir sus comentarios al departamento correspondiente y proceder a revisar estas incidencias. Muchas gracias por su confianza y esperamos poder saludarle nuevamente muy pronto. Saludos, Laura Atención Cliente
Sara Galera Castillo left a review on 12/06/2018
Escapadas
Muy familiar
Hotel Sant Eloi responded to this review. View the response.
Estimada Sra. Galera, Muchas gracias por escoger nuestro hotel para su estancia en Tossa de Mar. Nos halaga mucho recibir su valoración y es un placer saber que su estancia haya sido plenamente satisfactoria. Le agradecemos su confianza y deseamos darle la bienvenida muy pronto en cualquiera de nuestros hoteles MedPlaya. Saludos, Laura Atención Cliente
Roy left a review on 12/06/2018
Top vakantie
Top vakantie gehad! Eten is goed, en er is veel vernieuwd. Bijna om het uur gaat er een bus naar het centrum van Tossa de Mar.
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Roy, Thank you for very much for your review. We are flattered to receive your evaluation and we are very pleased to hear that you enjoyed your stay with us. Thank you for your confidence and we look forward to welcoming you again in a near future. Best regards, Laura Guest Relations
Didier DESCHAMPS left a review on 08/06/2018
Super Vacances
Que dire sinon parfait, personnel très sympa et cordial, prix et qualité parfait, infrastructures répondant à nos attentes. animations permanentes et variées all-in sans surprises. Bref parfait
Hotel Sant Eloi responded to this review. View the response.
Bonjour M. DESCHAMPS, Nous vous remercions d'avoir partagé votre expérience concernant votre séjour à MedPlaya San Eloy. Nous sommes très contents et flattés de recevoir votre évaluation et de lire que votre séjour à répondu à vos attentes. Merci d'apprécier la gentillesse du personnel et nous vous remercions de mentionner le bon rapport qualité prix de notre hôtel. Merci de votre confiance et nous serons enchantés de vous accueillir à nouveau lors de votre prochaine visite a Tossa de Mar. Salutations, Laura Service Client
angel sánchez left a review on 06/06/2018
bien
dos noches mucho ruido apartamento de lado hasta las 4 madrugada, nos quejamos y pararon , por lo demas muy bien
Hotel Sant Eloi responded to this review. View the response.
Estimado Sr. Sánchez, Muchas gracias por su compartir su opinión con nosotros. Nos alegra mucho recibir su valoración y comprobar que su estancia ha cumplido con sus expectativas. Para nosotros es muy importante respetar las horas de descanso de los clientes y lamentamos las molestias ocasionadas por el comportamiento de otros clientes. Agradecemos su confianza y deseamos poder darle nuevamente la bienvenida muy pronto. Saludos, Laura Atención Cliente
Alix Halliday left a review on 03/06/2018
Very good
this was are 8th stay and as always it was great, the only thing that could have made this trip even better is a bit more of a selection on the food front, but we did stay at the beginning of the seasone and we have never had any issues with the food before. I would highly recommend this hotel and we cant wait to go back next year x
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Halliday, Thank you for choosing again our hotel and for sharing your views regarding your stay at MedPlaya San Eloy. We are very happy to receive your evaluation and it is great to hear that you had a great holiday with us. We highly appreciate your feedback as it will help us to improve our service. Thank you for your recommendation and there is nothing more satisfying for us than reading that you will come back next year. Thank you again for your confidence and we will be delighted to welcoming you next year. Best regards, Laura Guest Relations
CHRISTINE GRADDON left a review on 01/06/2018
Great value...
Lovely little hotel, nice and compact. Friendly staff who all work very hard. Karolina, Erik and Noah were all great and so welcoming. Nice pool and bar. Food could hae been hotter and better puddings but overall ok. Would come back again x
Hotel Sant Eloi responded to this review. View the response.
Dear Mrs. Graddon, Thank you for taking the time to share your impressions of your holiday with us at MedPlaya San Eloy. We are pleased to receive your evaluation and we are glad to know that we were able to meet your expectations. Thank you for mentioning our friendly staff and we will share your nice words with the team specially with Karolina, Erik and Noah. There’s nothing more satisfactory for us than reading that would come back! Thank you for your confidence and looking forward to welcoming you again at any MedPlaya Hotel. Best regards, Laura Guest Relations
andrew kinsella left a review on 01/06/2018
Holiday
This was our third time to stay here great hotel.The staff are so friendly and helpful Only let down this year was the games played during the day aimed more for older children like football,tennis and water polo not many games for younger children so any child under 6 years old hadnt got a chance .Unlike last year when kids where split up by age and the younger kids played a slightly easier version of whatever game was being played.
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Kinsella, Thank you for your confidence in our hotel and for sharing your views regarding your recent stay. We are very happy to receive your evaluation and thank you for mentioning our friendly and helpful staff. We are sorry to hear about the entertainment for young children. Our entertainment team tries to organise diferent type of activities to suit all ages and nationalities and adjust everyday activities depending on the customers. We apologise if it has not been always like this. We look forward to welcoming you back again at MedPlaya San Eloy. Best regards, Laura Guest Relations
Stuart Carling left a review on 30/05/2018
San Eloy aparthotel a different venue!
Weve just enjoyed our 4th stay at this unique ? aparthotel. After 8 days we didnt want to leave! Our booking started just one day after the resort had opened for the 2018 season, having been closed for 7 months or so, and certain aspects were not yet operating at full efficiency e.g. food lacking temperature, failing wi-fi and other niggles but these were all rectified as quickly as possible under the very busy circumstances. Its a super place with a great atmosphere and geared mainly towards children, who all seem to have loads of fun! We dont have any kids but we still love it here! Its location is wonderful for us, as we enjoy walking the myriad tracks, trails and paths, some of which are accessible from right outside the hotel. The food was tasty and varied, our choice of apartment was clean, comfortable and well equipped, the variety of drinks available to all-inclusive guests improved as our stay progressed and the entire staff were extremely helpful and friendly, providing excellent service with a smile! We look forward to returning for a 5th stay, in the very near future.
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Carling, Thank you for sharing your views with us regarding your recent visit at the MedPlaya San Eloy. We are very flattered to read that you did not wanted to leave. Thank you for your kind comprehension on this exceptional situation and please accept our sincerest apology for any inconvenience we have caused you. Thank you for alluding to the great atmosphere and our location and we are happy to read that you enjoy walking around the hotel surroundings. We appreciate you for mentioning our staff and we will forward your nice comments to the team that for sure will be encouraged by your remarks. Thank you for your confidence in MedPlaya and it will be our sincere pleasure to welcoming you on your 5th stay. Best regards, Laura Guest Relations