Reviews
JASON TIPPEN left a review on 06/12/2021
Hotel ok
I was happy with the friendliness and helpful of the staff at the hotel the food in my opinion was poor as was glasses and cups in the restaurant was dirty I complained to staff in the restaurant and was told it was the dishwasher but it was constant dirty glasses at breakfast lunch and dinner to the point we ended up just getting cans of soft drinks as nothing got done about it
Hotel Rio Park responded to this review. View the response.
Dear Jason We are very sorry that certain aspects of the Hotel Rio park did not meet with your expectations. Please be assured that the hotel has to undergo vigourous health checks often and all protocols are met and followed correctly. Unfortunately the dishwashers can give the glasses the appearance of being cloudy this is due the industrial products that are used in the machines.We do hope that even though the hotel was not to your liking, we do hope that that you enjoyed your time in Benidorm. Kind regards, MedPlaya Hotels Benidorm
TOMMY + SHONA CAMPBELL left a review on 03/12/2021
Riopark
Staff great and enjoyed my stay
Hotel Rio Park responded to this review. View the response.
Dear Shona, We are delighted that the Hotel Rio Park ticked all of your boxes and that you enjoyed your recent stay with us. Many thanks for sharing your comments with us and we hope to see you back again soon. Kind regards, MedPlaya Hotels Benidorm
ROBERT BALLANTINE left a review on 29/11/2021
Satisfied
We were very satisfied with everything about the Rio park as we have stao there many times. And hope to do so in the future. The only criticism we have is we found the food was not as. Warm as we would like it to be. Thanks
Hotel Rio Park responded to this review. View the response.
Dear Robert, thank you for choosing to return to stay with us once again at the Hotel Rio Park. We are pleased that in general you enjoyed another good stay and we do appreciate all of your feedback. Hopefully we will see you back again soon. Kind regards, MedPlaya Hotels Benidorm
alison thompson left a review on 24/11/2021
Excellent
I love it there going again in April.
Hotel Rio Park responded to this review. View the response.
Dear Alison, we are delighted that you found the Hotel Rio park to be excellent. Thank you for taking the time to share your comments with us and we look forward to welcoming you back again in April. Kind regards, MedPlaya Hotels Benidorm
ANDREW WILD left a review on 16/11/2021
Best Hotel
Best Hotel. Staff excellent. No complaints at all
Hotel Rio Park responded to this review. View the response.
Dear Andrew Thank you so much for your kind words about the Hotel Rio Park, we are delighted that the hotel ticked all of your boxes and that you had no complaints at all. We hope to see you back again soon at the Rio Park. Kind regards, MedPlaya Hotels Benidorm
LARAINE SKIPPEN left a review on 08/11/2021
Absolute Gem
Live this hotel, feels like coming home, been several times, best hotel in Benidorm, stayed in several others, but nothing to compare.
Hotel Rio Park responded to this review. View the response.
Dear Laraine, thank you for choosing to stay with us once again at the Hotel Rio Park. As returning guests your feedback is invaluable to us and so we are delighted that once again you enjoyed another good holiday with us. Hopefully we will see you back again soon. Kind regards, MedPlaya Hotels Benidorm
THOMAS COSTELLO left a review on 08/11/2021
Reception staff are superb
Love the reception staff here and they go the extra mile for you
Hotel Rio Park responded to this review. View the response.
Dear Thomas, Thank you for taking a few minutes to share your thoughts with regards to your stay at the Hotel Rio Park. It is good to hear that you enjoyed your stay and you particularly like the service that you received. We hope to see you back again soon. Kind regards, MedPlaya Hotels Benidorm
Debra Furlong left a review on 04/11/2021
Holiday October 2021
We had a lovely stay at the hotel the entertainment was quiet due to hotel not being full. Rooms were lovely and clean beds and towels changed every day. Food was fresh and always hot could of been more choice for the children.
Hotel Rio Park responded to this review. View the response.
Dear Debra, thanks you for a taking a few moments to share your thoughts with regards to your recent stay with us at the Hotel Rio Park. We are happy that overall you enjoyed your time with us and we hope to welcome you back again in the future. Kind regards, MedPlaya Hotels Benidorm
Emilio Alonso Martinez left a review on 30/10/2021
Maravilloso
La estancia fue maravillosa.
Hotel Rio Park responded to this review. View the response.
Estimado Emilio, Es un placer leer comentarios tan agradables sobre el Hotel Rio Park. Nuestra meta es ofrecerles a nuestros clientes unas vacaciones fantásticas y es alentador saber que cumplimos con sus expectativas. Esperamos volver a verle de nuevo en un futuro próximo. Saludos cordiales, Hoteles MedPlaya Benidorm
Fernando Gutierrez left a review on 23/10/2021
Todo excelente!!!!
La atención del personal fue fantástica en todo momento, buena y variada comida en el restaurante, estuvimos 4 días y nuestra experiencia fue maravillosa, repetiremos sin duda mención especial a Mario por su dedicación y profesionalidad, posteriormente supimos que se trataba del subdirector del hotel, con profesionales así el éxito de una empresa está asegurado, ha sido una experiencia inolvidable.
Hotel Rio Park responded to this review. View the response.
Estimado Fernando, Muchas gracias por escoger Hotel Rio Park para su estancia en Benidorm y por compartir su opinión con nosotros. Apreciamos su valoración y nos place saber que disfrutaron de unos días agradables con nosotros. Gracias por su mención especial sobre Mario. Esperamos volver a verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm