Reviews
Michael Vickers left a review on 13/05/2025
Pleasant Hotel
Checking in a bit of a pain. Walked from our apartment to a three Day stay for 1200 but after paying we were told we couldnt get in the room until 1400. Actually got in room at 1415. We walked back to apartment with my wife ina wheelchair until we could check in.
Hotel Rio Park responded to this review. View the response.
Dear Michael, we are pleased that you found the Rio Park to be a pleasant hotel. Unfortunately the check in time is not until 14:00 but we do have a luggage storage area where bags can be kept until rooms are ready. Thank you for sharing your comments with us, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Lisa Fitzpatrick left a review on 12/05/2025
Very enjoyable stay
Had a lovely stay. Hotel was spotless, plenty of food options, friendly staff. Will definitely be back.
Hotel Rio Park responded to this review. View the response.
Dear LisaThank you for your lovely feedback. We're delighted to hear you enjoyed your stay, found the hotel spotless, appreciated the variety of food, and felt welcomed by our staff.It means a lot to know you plan to return and we hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
MARIO DURAN GARCIA left a review on 06/05/2025
FENOMENAL
Estuvimos en el puente de mayo y la verdad, nos sorprendio el hotel y su limpieza. tambien el personal super amable y el buffet muy variado y rico. volveremos a repetir. relacion calidad precio muy buena. Encargados muy atentos y les vimos muy pendientes de todo.
Hotel Rio Park responded to this review. View the response.
Estimado MarioMuchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutaron de su estancia durante el Puente de Mayo y que tanto la limpieza, como la atención del personal y la variedad del buffet fueron de su agrado.Agradecemos especialmente su reconocimiento al trabajo de nuestros encargados, será un placer volver a recibirles. Saludos cordiales, Hoteles MedPlaya Benidorm
Elaine Gunn left a review on 06/05/2025
Short Break
Have stayed on several occasions and each time has been very enjoyable. I booked direct with the hotel this time and received a nice bottle of wine on arrival. The mezzanine area is perfect for sitting and enjoying the sun if you dont want to be around the pool. Didnt make breakfast!! Would recommend and will stay again.
Hotel Rio Park responded to this review. View the response.
Dear ElaineThank you for your continued trust in us and for sharing your kind feedback. We're delighted to hear that each of your stays has been enjoyable, and that you appreciated the welcome gesture upon booking directly with us.It's great to know you enjoyed the mezzanine area—an ideal spot for relaxing in the sun. We look forward to welcoming you back on your next visit. Kind Regards, MedPlaya Hotels Benidorm
Sandra left a review on 06/05/2025
Fenomenal para repetir
La estancia estuvo fenomenal nos lo pasemos tanto grandes como los pequeños muy bien estamos pensando en volver en cuanto podamos gracias por todo
Hotel Rio Park responded to this review. View the response.
Estimada SandraMuchas gracias por su amable comentario. Nos alegra saber que tanto adultos como niños disfrutaron de la estancia y que se lo pasaron tan bien con nosotros.Será un verdadero placer volver a recibirles cuando decidan regresar. Saludos cordiales, Hoteles MedPlaya Benidorm
Pablo Masedo Gomez left a review on 05/05/2025
Repitiria
Muy buenos días de estancia con mi hijo con una atención del personal excepcional Muchas gracias
Hotel Rio Park responded to this review. View the response.
Estimado PabloLe agradecemos sinceramente su comentario. Nos alegra saber que disfrutó de una estancia tan agradable junto a su hijo y que destaca la atención excepcional de nuestro personal.Será un placer volver a recibirles muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Julia Urbano Molina left a review on 05/05/2025
Animación sólo hablan ingles para turistas a los Españoles ni caso
Como he dicho en las puntuaciones el hotel, limpieza, habitación, servicios, comida el personal, etc....todo muy bien El problema llega en la noche cuando acabas de cenar y te vas a ver el espectáculo, los presentadores hablan en inglés, todo se hace en inglés en ningún momento van traduciendo para que los españoles nos enteremos.....todo el mundo se ríe por algún chiste que dicen y a tí se te queda la cara de tonta porque no entiendes nada... durabamos 15 minutos cómo mucho en el espectáculo y nos largabamos porque para no entender nada mejor descansar..... estoy muy cabreada en este sentido he ido por toda España en muchísimos hoteles donde hay muchos turistas y siempre han traducido en todas las nacionalidades sin problema y en este hotel Rio Park NO Cómo hay muchos más hoteles la próxima vez que me escape a Benidorm buscaré otro hotel que NO sea el HOTEL RIO PARK
Hotel Rio Park responded to this review. View the response.
Estimada JuliaAnte todo, le agradecemos que haya compartido su experiencia con nosotros. Nos alegra saber que aspectos como la limpieza, la habitación, la comida, los servicios y, especialmente, la atención de nuestro personal hayan sido de su agrado.Lamentamos sinceramente que la experiencia con los espectáculos nocturnos no haya cumplido sus expectativas. Esperamos que, pese a este inconveniente, pueda darnos otra oportunidad en el futuro. Estaremos encantados de recibirle nuevamente y trabajar para que su experiencia sea plenamente satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm
Alan left a review on 05/05/2025
Another Great Stay
Thank you all all the staff once again for a great stay. Everyone is so kind and helpful. See you all again soon.
Hotel Rio Park responded to this review. View the response.
Dear Alan, it is great to hear that you found all of the staff at the Rio Park to be so helpful. Thank you for your kind comments. We hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
Shella Marshall left a review on 04/05/2025
Great hotel
This is our third stay at Rio Park. Standards gets better each time. Quality of food was really nice, our room was always clean. The hotel is central to everything. The hotel staff were accomodating to our room request upon booking. Thank you to the staff, cleaners, security personnel, lift engineers. They all ensured that guests remained safe and comfortable during their stay especially when Spain had the power cut. We will be booking again for our next holiday this November. All praises to Rio Park Hotel.
Hotel Rio Park responded to this review. View the response.
Dear Shella, thank you for choosing to return once again to the Hotel Rio Park and for taking a moment to share your comments with us. We are delighted that you find the standards get better each time and you enjoy all that we have to offer. We look forward to welcoming you back again for a fourth time. Kind Regards, MedPlaya Hotels Benidorm
David Bartlett left a review on 02/05/2025
Are stay at Rio Park Benidorm
We have stayed at this hotel twice now the first time was lovely the second time not so good as when we got in the room the toilet was leaking. The patio doors was hard to open and close I reported this to the reception no Wi-Fi for the two days there was a stain on the bedsheet. It didn’t look like the room. I’ve been prepared for us on our arrival. I had to ask the maid to change the sheet. The Power of the shower was very poor
Hotel Rio Park responded to this review. View the response.
Dear DavidThank you for returning to stay with us and for taking the time to share your experience. We are pleased to hear that your first visit was lovely, though we are sorry to learn that your second stay did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered.We hope you will consider giving us another opportunity to provide you with a more satisfactory stay. Kind Regards, MedPlaya Hotels Benidorm