Reviews

JOAQUIN DIAZ MINGARRO left a review on 07/08/2019

Muy inglés todo

Lo mejor del hotel : El personal que trabajaba con ustedes de lo mejor que hemos visto .Lo peor del hotel : Hemos pensado muchas veces que no estábamos en España . Pero saliendo por la ciudad a pasear no nos ha extrañado . Seguramente las próximas vacaciones NO visitaremos la ciudad de Benidorm.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Joaquin, Gracias por sus comentarios sobre su estancia en el hotel Flamingo Oasis. Nos complace que haya disfrutado de sus vacaciones aunque Benidorm no haya cumplido con sus expectativas. Esperamos tener la oportunidad de darle de nuevo la bienvenida a los hoteles de MedPlaya en Costa del Sol, Salou y Costa Barava. Saludos cordiales, Hoteles MedPlaya Benidorm

Kristy Rogerson left a review on 01/08/2019

Fantastic

Absolutely loved it from start to finish entertainers are amazing!! So much fun!! Although we done quiz and never revealed the winner!... food was outstanding poor that the pool kept being closed due to people using it as a toilet! But other than that it was fanatic

Hotel Flamingo Oasis responded to this review. View the response.

Hi Kristy, We are delighted that you loved your holiday from start to finish. It's lovely to know that you found the food to be outstanding. We hope to see you again at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

MARIA TERESA FERNANDEZ left a review on 24/07/2019

Todo bien

Parece que estés en otro país. Pero todo muy bien

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Maria Teresa, Nos alegra que haya disfrutado de sus vacaciones en el hotel Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

MARCUS OLIVER left a review on 18/07/2019

A surprise Visit

The staff at the hotel were great and accommodating for me for a 2 night stay, to surprise my other half for her birthday. The hotel was great and ideal.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Marcus, It's lovely to read that you had a great time at the Flamingo Oasis, especially as you were here for a special celebration. Many thanks for posting your comments. We hope to see you again in the near future! Kind regards, MedPlaya Hotels Benidorm

Mr S Adair left a review on 18/07/2019

Poor Food and entertainment

I have been to this hotel several times and like it very much, but I have noticed that the last couple of occasions that the food has deteriorated and the evening entertainment needs to be updated as its the same thing every visit. Other than that I love the hotel very much, if those two matters where looked into, it would make it a perfect place to stay.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Mr Adair, Thank you for sharing your views with us regarding your stay at the hotel Flamingo Oasis. We are pleased that you once again had a good stay with us although you feel that improvements can be made. Your comments have been sent to the hotel management. We hope to see you again at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

Michael Page left a review on 17/07/2019

Revisited

Excellent break at Flamingo again. Love it and will always return after about 70 visits since the year after it opened

Hotel Flamingo Oasis responded to this review. View the response.

Hi Michael, It is lovely to know that you once again had a great stay at the Flamingo Oasis. Thank you very much for your kind words. We hope to see you again soon! Kind regards, MedPlaya Hotels Benidorm

SARA GARCIA left a review on 10/07/2019

Vacaciones en familia

Excelente

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Sara, Es fantástico saber que haya pasado unas vacaciones buenas junto a su familia en el hotel Flamingo Oasis. ¡Esperamos volver a verle de nuevo en un futuro próximo! Saludos cordiales, Hoteles MedPlaya Benidorm

Pere Heredia Ardiaca left a review on 09/07/2019

buena semana de descanso

EN GENERAL LA ESTANCIA HA ESTADO BIEN TANTO LAS INSTALACIONES COMO EL HOTEL EN GENERAL UNA DE LAS UNICAS PEGAS QUE LE HEMOS ENCONTRADO ES LA COMIDA SIMPLE REPETITIVA Y SIEMPRE LO MISMO. ARROZ CON LECHE CALIENTE POSTRES PREFABRICADOS TODOS Y LOS QUE NO SIN GUSTO ALGUNO LAS ENSALADAS SIEMPRE LAS MISMAS LA CARNE Y COSTILLA AL HORNO SIEMPRE LA MISMA SALSA Y LA FALTA DE UN SHOW COCKIN PARA COMER ALGO A LA PLANXA.COCINA SIN IMAGINACION Y ABURRIDA . HEMOS ESTADO EN LA ZONA CLUB Y LO QUE NO ME HA GUSTADO ES QUE TUBIERA QUE SUBIR A LA PLANTA 24 SI QUERIA TOMAR UNA BEBIDA ALCOHOLICA DE MARCA AL ESTAR EN LA ZONA CLUB CREO Q TENDRIAMOS QUE TENER ACCESO A ESA CLASE DE BEBIDAS EN TODA LA ZONA DEL HOTEL. POR LO DENAS EL HOTEL MUY BIEN GRACIAS

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Pere, Gracias por compartir sus pensamientos con nosotros sobre su estancia en el hotel Flamingo Oasis. Es alentador saber que haya disfrutado de sus vacaciones con nosotros. Lamentamos que la comida servida no haya sido a su gusto, nuestros cocineros intentan ofrecer algo para todos y les enviaremos sus comentarios. Esperamos tener la oportunidad de darle de nuevo la bienvenida a Benidorm y a los hoteles de la cadena MedPlaya. Saludos cordiales, Hoteles MedPlaya Benidorm

HEATHER MACDONALD left a review on 04/07/2019

would ceretainly return with children

would return only a couple of faults would have liked a little dance as adults children,s activities domineer from 8pm on even the midnight disco is all children no shade at pool people were buying beach brollies the return of your plastic drinks cup or no repeat drink unless you have a ticket why on earth do we need the wrist band then? Our only solution is that is saves the staff collecting them

Hotel Flamingo Oasis responded to this review. View the response.

Hi Heather, Thank you for your comments on your stay at the hotel Flamingo Oasis. We are pleased that you had an enjoyable holiday with us and that you thought that there were plenty of things to do, especially for children. It is not allowed to buy parasols and use them around the hotels swimming pool, for safety reasons all parasols need to be fixed to the ground. As well as the fixed parasols, there are also shaded areas in the pool area. The drink ticket is part of a recycling scheme and has not got anything to do with the All Inclusive wristbands. Most of our guests are very positive to this initiative and we hope that all of our guests understand why we have started this new system for the outside area. We hope to see you again in Benidorm and at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

DOLORS BADIA OLIVA left a review on 01/07/2019

Bien en general

Muy bién en general, comida un poco floja adaptada mas bien a los ingleses

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Dolors, Nos complace que haya pasado una buena estancia en el hotel Flamingo Oasis. Gracias por compartir su opinión con nosotros. Saludos cordiales, Hoteles MedPlaya Benidorm

Website Terms Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Ps General Mendoza 1 6 17002 - (Girona) - Gerona.
Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Spain.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

English Español Català