Reviews
ERIC BATHGATE left a review on 05/12/2022
Still good BUT...
Continue to reccomend this hotel for value and cleanliness BUT the quality of food and the attitude of the dining room staff has declined. Clearly they are not providing the range of food they once did I used to say they provided the best food in any Benidorm hotel - not so sure now because of cost limitations. It is still GOOD but it did used to be much better. e.g. I always enjoyed their thicker soup - now not much difference between that and the thin soup. Fewer dining room staff, who are clearly too busy to chat, smile and make eye contact like they used to. Also one evening we were surrounded, for the majority of our meal, by tableS left littered with plates of uneaten food etc. Bedroom and bathroom very clean. Mattress excellent. Reception staff friendly and helpful. Will stay again but they will have to have improved for any subsequent visit.
Hotel Rio Park responded to this review. View the response.
Dear Eric Thank you for choosing to return to stay with us once again at the Hotel Rio Park and for taking the time to share your comments with us. We are sorry to hear that on this occasion you did not feel that the food or the restaurant service met with your expectations and we appreciate all of your feedback. Hopefully if you do choose to return again in the future we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
Florent Wuyts left a review on 03/12/2022
goed hotel
het hotel is goed gelegen, wel voledig gericht op Engelse toeristen maar dat is buiten het hoog sezoen geen probleem daar het hoofdzakelijk gepensioneerden zijn het hotel is heel proper en heeft een prima restaurant met een grote keuze aan gerechten de kamers zijn ok en kraaknet kan het hotel zeker aanraden
Hotel Rio Park responded to this review. View the response.
Beste Florent, Hartelijk dank voor het delen van uw mening over uw verblijf in Hotel Rio Park. We zijn blij dat je een prettig verblijf bij ons hebt gehad. Bedankt voor uw vertrouwen en het zal een genoegen zijn u weer te verwelkomen bij uw volgende bezoek aan Benidorm. Met vriendelijke groet, MedPlaya Hotels Benidorm
STEPHEN SHAW left a review on 26/11/2022
My stay
Had a fantastic time. staff very helpfully and pleasant hotel brilliant food brilliant lifts can be a bit of a nightmare at meal times but overall not too bad. Already booked for next year and looking forward to staying here again
Hotel Rio Park responded to this review. View the response.
Dear Stephen Thank you for choosing the Hotel Rio Park for your recent stay in Benidorm and for taking the time to share your thoughts with us. We are delighted that you enjoyed all that we have to offer and we hope to get the opportunity to welcome you back again in the future. Kind Regards, MedPlaya Hotels Benidorm
Lynsey Green left a review on 23/11/2022
Lovely hotel and staff at Rio Park Benidorm
Brilliant hotel with lovely helpful staff. Rooms were cleaned amazing and breakfast was great! Wide variety to chose from! Thank you Rio Park!
Janice Dempsey left a review on 22/11/2022
Disappointed
I booked a clubroom and paid 500euros half board for 5 nights, it was supposed to be a much bigger room, there was no toiletries and the view from the balcony was another hotel. There was dressing gowns and slippers and 2 small bottles of water, 2 small cans of orange and Pepsi. My friend had a standard room which over looked the pool, the only differance in both rooms apart from the drinks was I had a small 2 seater sofa, my friend had a small table table and 2 chairs.... The rooms were the same size. I was disappointed paying for what I thought was an upgraded room, when infact it wasnt.
Hotel Rio Park responded to this review. View the response.
Dear Janice We are sorry to hear that you were disappointed during your recent stay with us at the Hotel Rio Park. The Club Service rooms are exactly the same size as the standard rooms, the only difference is that there are extra amenities provided (welcome drinks in the fridge, teas & coffee facilities, dressing gowns & slippers, safe box and a bottle of wine on arrival). The larger rooms are the Family Rooms and the Quadruple Rooms. We are sorry that you did not realise this when you booked. The reception staff will always do all that they can to fulfill any requests. Thank you for taking the time to share your comments with us and hope to welcome you back again to MedPlaya Hotels. Kind Regards, MedPlaya Hotels Benidorm
Malcolm Benison left a review on 21/11/2022
Benidorm Fiestas
Excellent Hotel very enjoyable stay, staff excellent, food lovely
Hotel Rio Park responded to this review. View the response.
Dear Malcolm It is great to hear that overall you enjoyed your stay with us at the Hotel Rio Park. Thank you for taking a moment to share your review with us, we hope to see you again in the future. Kind Regards, MedPlaya Hotels Benidorm
Kevin Fitzgerald left a review on 18/11/2022
Excellent
Staff where excellent when needed
Hotel Rio Park responded to this review. View the response.
Dear Kevin Thank you for taking a moment to share your thought of the Hotel Rio Park. We are delighted to hear that you were pleased with the service that you received from the staff and we hope to have the opportunity to welcome you back again in the future. Kind Regards, MedPlaya Hotels Benidorm
Emilio Alonso Martinez left a review on 16/11/2022
Estupenda estancia
Ocho días maravillosos. Buen tiempo buena comida y personas maravillosas y trabajadoras. Gracias a Mario, Nelson, manoli, sarok
Hotel Rio Park responded to this review. View the response.
Estimado Emilio, Muchísimas gracias por sus amables palabras. Es fantástico leer que el Hotel Rio Park cumplió con sus expectativas y que estuvo especialmente contento con la comida y el servicio del personal. Esperamos verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Genaro Alonso Perez left a review on 11/11/2022
Visita rapida
Encantados con el hotel y con el trato recibido por la dirección y todo su personal.
Hotel Rio Park responded to this review. View the response.
Estimado GenaroMuchas gracias por escoger Hotel Rio Park para su estancia en Benidorm y por compartir su opinión con nosotros. Apreciamos su valoración y por su mención especial sobre el personal. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm.Saludos cordiales, MedPlaya Hoteles Benidorm
SARAH-JANE DILWORTH left a review on 06/11/2022
brilliant
After reading reviews I was unsure on what my family holiday would be what I can I say first time in Benidorm Rio Park Staff so friendly entertainment brilliant only thing I found was it started late 9pm10pm and was finished by midnight as a family I would of liked entertainment to be starting at 78pm but all the entertainment in the surrounding bars was the same food lots of choice but got a bit boring same thing on the buffet every night we went half board and decided to eat out most daysnights I would recommend anyone staying to go bed and breakfast as it’s cheap enough to eat elsewhere family rooms start on the 5th floor anyone with young babieschildren may find that a bit high when on the balcony as previous reviews said the lifts can be a bit of wait at times if you have mobility issues they have a mobility scooter hire centre just outside the hotel and is half the price of what the hotel charge I would recommend this hotel and look forward to returning
Hotel Rio Park responded to this review. View the response.
Dear Sarah-Jane Thank you for choosing the Hotel Rio Park for your first family holiday to Benidorm. We are pleased to hear that overall you enjoyed all that the hotel has to offer and found the staff to be very friendly. Your comments and feedback are important to us and so we thank you for sharing them. We hope to see you all back again soon for another holiday at the Rio Park. Kind Regards, MedPlaya Hotels Benidorm