Reviews

MATILDE BLASCO GARCIA left a review on 16/09/2021

Relax

Hemos estado 4 días y la verdad es que muy bien. Las fechas ayudaban a que el hotel no estuviera masificado Por poner alguna pequeña objeción señalaría que deberían poner un poco más de variedad en las comidas y en el snack por la tarde poner algo de dulce para merendar o algún helado

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Matilde, Gracias por djear su reseña sobre su estancia en el hotel Flamingo Oasis. La opinión de nuestros clientes es muy importante para nosotros como empresa y hemos tomado nota de sus sugerencias. Nos alegra que haya pasado unas buenas vacaciones con nosotros y esperamos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

antonio vazquez nuñez left a review on 15/09/2021

Muy bien

Única pega el colchon sobresalía un muelle y clavaba en la espalda.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Antonio, Nos alegra que ha disfrutado de su estancia con nosotros en el hotel Flamingo Oasis aunque no estuvo contento con su colchón. Hemos tomado nota de sus comentarios. Esperamos volver a verle en Benidorm y en el Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

Lee Matthew Kelsall left a review on 15/09/2021

Excellent hotel

Excellent hotel, great location, good facilities, staff wonderful...would definitely stay again.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Lee, Many thanks for your kind words. We are delighted that you had a good holiday at the Flamingo Oasis and we hope to see you again soon. Kind regards, MedPlaya Hotels Benidorm

Eduardo Benavente Pérez left a review on 15/09/2021

Para repetir

Ha sido una experiencia positiva, las habitaciones necesitan renovar el mobiliario , la comida es muy variada pero se repite mucho a lo largo de la semana y sería muy necesario poner algo de plancha y menos salsas.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Eduardo, Gracias por dejar su valoración y sus comentarios sobre su estadía en el hotel Flamingo Oasis. Es alentador saber que ha disfrutado de sus vacaciones con nosotros y esperamos poder darle nuevamente la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

Anónimo left a review on 14/09/2021

Buena relación calidadprecio

Íbamos con dudas por haber leído algunos comentarios negativos, pero el hemos pasado una semana genial. El personal es atento, constantemente están limpiando las zonas comunes, la comida variada tienes donde elegir y además no repiten lo mismo cada día. La animación y espectáculo también es buena Hay un pequeño aparcamiento gratuito en la puerta, pero es difícil encontrar sitio, sin embargo en las calles cercanas al hotel puedes aparcar sin problemas. Por ponerle un pero, hay muchísimas colas para subir por los ascensores, ya que con el covid no se puede compartir ascensor entre varias familias, así que hay que tener paciencia especialmente en horas puntas.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado cliente, Muchas gracias por compartir sus pensamientos con nosostros sobre el hotel Flamingo Oasis. Nos complace que haya pasado una buena estancia y que estuvo contento con la relación calidad-precio. Esperamos tener la oportunidad de darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

Mercedes Trapote Casado left a review on 14/09/2021

Super bien

La animación para los niños espectacular

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Mercedes, Es fantástico saber que ha disfrutado de sus vacaciones en el hotel Flamingo Oasis. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm

Wendy Sheridan left a review on 14/09/2021

Our stay

Overall it was ok. Very clean. Food could have had more options. Quite repetitive and not much choices. I requested a low floor as I dont like heights. Was given the 12th floor which made me feel sick and dizzy, couldnt go near the balcony. Was eventually moved to 3rd floor which is still quite high. The location isnt too far out so thats good. The staff were friendly.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Wendy, We are pleased that you had an overall good stay with us at the hotel Flamingo Oasis. The reception staff will always do their best to meet with our guests requests but all requests are subject to availability. Thank you for leaving your comments. We hope to see you again. Kind regards, MedPlaya Hotels Benidorm

Carlos Vilà left a review on 11/09/2021

Bebida

Instalaciones buenas , comida muy variada y buena. La bebida lo peor. Todos los refrescos son de maquina. Incluso el agua es del grifo, por mucho tratamiento que le pongan sabe a grifo. Aun cogiendo la pulsera premium pagando un poco más, no pude beber nada embotellado. Por esto no volveremos a ir.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Carlos, Gracias por dejar sus comentarios sobre su estancia en el hotel Flamingo Oasis. Nos alegra que haya pasado una buena estancia en general aunque piensa que hay cosas para mejorar. Queremos aclarar que no cobramos por el upgrade a Todo Incluido Premium, hacemos el upgrade gratuito a los clientes que reservan directamente con MedPlaya. Esperamos que haya disfrutado de Benidorm y que vuelva en futuras ocasiones. Saludos cordiales, Hoteles MedPlaya Benidorm

CHRISTINE EMERY left a review on 11/09/2021

Great club class room.staff brilliant. Food 2 star

We booked a club class room which was well worth the extra as it has its own dining area. The room was very spacious and comfortable. The staff were excellent. The wine was good. The piano bar was closed off. Unfortunately the standard of the food let us down. It was more two star than four star. Powdered mix orange juice and no serrano at breakfast. Really cheap cuts of meat such as fatty breast of lamb and chicken drumsticks in tastless sauces for lunch. No carvery. Not a chef in sight. We ate out after two days for lunch and dinner

Hotel Flamingo Oasis responded to this review. View the response.

Hi Christine, Thank you for sharing your views with us on your stay at the Flamingo Oasis. We are pleased that you had an overall good holiday with us and that you were happy with the Club facilities even though you feel that there are things that could improve. We have taken note of your comments. Kind regards, MedPlaya Hotels Benidorm

Logistica velado,sl Logistica velado sl left a review on 11/09/2021

Excelente

Nos encanto,volveremos

Hotel Flamingo Oasis responded to this review. View the response.

Estimado cliente, Muchas gracias por dejar su valoración. Es fantástico saber que disfrutara de su estancia con nosotros y esperamos volver a verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

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- Improper use of the MedPlaya Amigo! Programme.
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- Cancellation of subscription to Newsletter
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