Reviews
Antony Wilson left a review on 31/08/2017
Another Great Family Week
Once again another great week at San Eloy. Not smart or chic but ideal for the family at incredibly good value. The staff are amazing and friendly, and the animacion team are fantastic, working day and night entertaining children, parents, and grandparents and remembered me from last year!
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Wilson, Thank you for sharing your views with us regarding your recent visit at the MedPlaya San Eloy. We are flattered to receive your evaluation and we are happy to read that you and your family enjoyed your holiday with us. Thank you for mentioning our friendly staff. We will share your kind words with the team that for sure will be encouraged by your remarks. We appreciate your confidence and we look forward to welcoming you soon on your next visit to Tossa de Mar. Best regards, Laura Guest Relations
JUAN CARLOS PADILLA DOMINGUEZ left a review on 30/08/2017
Relación calidad precio muy buena
Relación calidad precio muy buena
Hotel Sant Eloi responded to this review. View the response.
Estimado Sr. Padilla, Muchas gracias por compartir su opinión con nosotros. Le agradecemos su valoración y nos alegra leer su comentario en referencia a la buena relación calidad precio del nuestro hotel. Le agradecemos su confianza y deseamos poder darle nuevamente la bienvenida en su próxima visita a Tossa de Mar. Saludos, Laura Atención Cliente
Macheala Wallhead left a review on 28/08/2017
San Eloy Review
Good facility. Food and choice wasnt very good. Facilities, rooms and pool area ready for a revamp looking very tired.
Hotel Sant Eloi responded to this review. View the response.
Dear Mrs. Wallhead, Thank you for sharing your views with us regarding your recent visit to the MedPlaya San Eloy. Our guest’s opinion is of utmost importance to us as it helps us to improve. We will forward your comments on to the correspondant department. We are delighted to announce the refurbishing for next year that will provide some new superior rooms and improvements at the pools area. Thank you for your confidence and we look forward to welcoming you back on your next visit to Tossa de Mar. Best regards, Laura Guest Relations
Safia VILLAR left a review on 28/08/2017
La restauration
Regrets de ne pas avoir mangé davantage des plats espagnols... beaucoup trop d aliments gras !
Hotel Sant Eloi responded to this review. View the response.
Bonjour Mme. Villar, Nous vous remercions d'avoir partagé votre expérience concernant votre séjour à MedPlaya San Eloy. Nous sommes désolés de lire que la nourriture n´a pas répondu aux attentes. Vos remarques nous sont précieuses pour améliorer notre service et nous en prenons bonne note. Merci de votre confiance et nous espérons vous accueillir à nouveau dans un future proche. Salutations, Laura Service Client
Vanessa Molina Flix left a review on 27/08/2017
Valoración
No tenían mucho conocimiento del tema Sin Gluten en el buffet
Hotel Sant Eloi responded to this review. View the response.
Estimada Sra. Molina, Muchas gracias por escoger nuestro hotel y por dedicar unos minutos en compartir su opinión con nosotros. En relación a las dietas especiales, nos extraña su comentario ya que disponemos de las fichas técnicas de todos los alimentos del buffet para poder facilitar lo más ágilmente toda la información requerida. Lamentamos si la información facilitada no fue completa. Le agradecemos su confianza y esperamos poder darle la bienvenida pronto en cualquiera de nuestros hoteles MedPlaya. Saludos, Laura Atención Cliente
KARINE ROBERT left a review on 25/08/2017
SUPER SEJOUR
TRES BON SEJOUR, CADRE TRES AGREABLE, APPARTEMENTS FONCTIONNELS, SERVICES ET ANIMATIONS AU TOP. PARFAIT
Hotel Sant Eloi responded to this review. View the response.
Bonjour Mme. Robert, Nous vous remercions de votre confiance et d'avoir partagé votre expérience concernant votre séjour à MedPlaya San Eloy. Nous sommes heureux de lire que vous avez eu un bon séjour et merci d'apprécier nos services et l'animation. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Salutations, Laura Service Client
xavier muñoz meliz left a review on 23/08/2017
Volveremos
Estancia muy agradable, ya hemos estado varias veces y estamos muy contentos. Volveremos
Laurent KIEFFER left a review on 23/08/2017
Agreable séjour
Appart hotel agréable et familial, nous avons passé un bon séjour. Les piscines sont super. L aire de jeu est un point positif aussi. Les choses a revoir: pas de clim donc tres chaud dans les chambres. Emplacement de parking difficile pour trouver une place nous avons d ailleurs pris un pv... dommage également des gens qui ne respectent rien, bouteilles et verres dans la piscine... et personne leur dit rien.
SEAN NICHOLSON left a review on 23/08/2017
Brilliant with children
Read trip advisor reviews before you book. If your not with children then then probably best to select somewhere else. We stayed with out two Grandchildren aged 9 and 6. The negative points are, no air con and well small windows so the rooms are very, very warm. There are two toddler pools but the big pools are far too deep for young children who are weak swimmers, 3.5m is just not necessary. The teenage kids run about in packs they often take over the courts forcing the younger kids off, not intentional just teenagers being teenagers. Avoid rooms adjacent to the football court, the teenagers blast the ball against the railings and the sound echos through the room, the football goes on until well after midnight. The Positve points are that the children had a fantastic time and that more than makes up for the negatives above. The animation team are fantastic with the kids. All staff appear to love working there and are extremely helpful and polite. The Place seems small enough so that you can give the children a lot of freedom. When the restaurant is closed the snack bar is open very basic but food there if you miss breakfast etc Tips, We booked flights to Girona which is far nearer only 30 mins. We booked a car but a private transfer for 4 persons online was about £120 which is very reasonable. Book direct with Medplaya..We saved at least £200 booking direct. We packed two small fans one in each bedroom which did help a litltle. Would we recommend this hotel:- Yes if its a holiday with children, no if travelling as a couple. This is an excellent place for a holiday with children. Would we return:- Yes if taking kids. If no Kids then no way. According to posters on site, the hotel is due a revamp in 2018 with all rooms getting modernised with Air Con installed. Also the pools and playing areas getting radically changed. Once this is complete then many of the negatives will dissapear. But bear in mind that extensive disruption will be needed to achieve this so check before you book that youre not staying on a building site. Enjoy.
Hotel Sant Eloi responded to this review. View the response.
Dear Mr. Nicholson, Thank you for your choosing our hotel and for sharing your impressions of your holiday with us. We are very pleased to read that you enjoyed your holiday with your Grandchildren. We are happy to read that the entertainment has met your expectations. Thank you for your confidence and for booking directly with us. On our website we have our best price garantee and we are very happy that you have been able to get a better price on this booking. We appreciate your opinion that our hotel is an excellent place for a holiday with children and thank you for your recommendation. Regarding the refurbish for next year, we would like to explain that not all the rooms will be refurbished and it will take place on winter. We still do not know exactly how many rooms will be refurbished. The new superior rooms will have air conditioning. Thank you for your confidence and we looking forward to welcome you again very soon at any of our MedPlaya Hotels. Best regards, Laura Guest Relations
raphael moretti left a review on 22/08/2017
Bonns vacances
Hôtel très agréable !! Très bon rapport qualité prix
Hotel Sant Eloi responded to this review. View the response.
Bonjour M. Moretti, Nous vous remercions d'avoir partagé votre expérience concernant votre séjour à MedPlaya San Eloy. Nous sommes heureux de lire que votre séjour a été agréable et merci de mentionner que le rapport qualité prix a répondu entièrement aux attentes. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Salutations, Laura Service Client