Reviews
Lorraine Bowie left a review on 10/02/2025
Fantastic
What a fantastic hotel. Very clean, staff always polite and happy to help. Food was superb and plenty to choose from. As per other people’s comments the only problem is the lifts. But as you are on holiday and not rushing around to get to work not really a major problem, just something to be aware of. Would highly recommend this hotel and will definitely be back on my next trip to Benidorm.
Hotel Rio Park responded to this review. View the response.
Dear Lorraine, thank you for sharing your thoughts about the Hotel Rio Park. We are pleased that you enjoy all that we have to offer and apologise for any inconvenience with the lifts. We hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
luke coverdale left a review on 06/02/2025
Great hotel but terrible lifts
Ive stayed here many times as a couple but this time I was solo. The hotel has lots of positives for me and I chose this mainly to the lack of noise from other rooms which I have experienced at other hotels Servigroup Peublo. Great location, good food and generally a great service all round. The biggest issue with this hotel is the lifts and this is mentioned in several reviews. The waiting time for a lift is boarding on ridiculous which i why I chose a lower floor so I could walk up and down rather than having to wait up to 10 to 15 minutes longer during peak times. The hotel reception acknowledge the issue but some how cant seem to resolve this, other hotels I have stayed in with more rooms and less lifts dont have this problem. Another issue is the noise from the outside attached lifts, if your room is nearby as was mine then the loud creaking will wake you at 7am and this continues until the early hours of the morning. Restaurant was good as has been previously, the man on the entrance can be a bit curt with customers demanding everyone use the hand sanitiser before entry. Large queues develop at opening times so best to get 15 mins after the restaurant opens if you dont want to queue up the stairs waiting to get in. Top tip: make sure you ask for a lower floor if you are not disabled and for a room well away from the outside lifts.
Hotel Rio Park responded to this review. View the response.
Dear Luke, thank you for choosing to return once again to the Rio Park and for updating us on your latest visit. As a returning guest your comments are invaluable to us and we thank you for sharing them. We hope that if you do choose to return we can provide you with a more satisfactory stay. Kind Regards, MedPlaya Hotels Benidorm
Leonard Lomas left a review on 01/02/2025
Excellent Stay.
We had a traumatic start to our trip due to flight cancellation caused by UK weather. After advising the hotel of our delay the staff were superb in reassuring us all would be fine on arrival, which it was. This is the only hotel to stay in Benidorm as everything is 5 star ,with a special thank you to all the staff.
Hotel Rio Park responded to this review. View the response.
Dear Leonard, we are delighted that you enjoyed an excellent stay with us at the Rio Park. Thank you for all of your positive feedback, we hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
Verónica left a review on 29/01/2025
Muy agradable!
Hemos estado de viaje familiar durante el fin de semana.Ha sido todo estupendo,lo hemos pasado genial,todo muy limpio y el personal muy agradable.Esperamos volver a repetir pronto!
Hotel Rio Park responded to this review. View the response.
Estimada VerónicaLe agradecemos sinceramente su comentario y nos alegra saber que su viaje en familia fue tan agradable. Es un placer saber que disfrutaron de la limpieza y del trato de nuestro personal.Esperamos recibirles nuevamente muy pronto para otra estancia igual de especial. Saludos cordiales, Hoteles MedPlaya Benidorm
Anisoara Grosu left a review on 29/01/2025
Fenomenal
Nos ha encantado, todo espectacular, el personal encantador, volveremos muy pronto.
Hotel Rio Park responded to this review. View the response.
Estimada AnisoaraMuchas gracias por su maravillosa valoración. Nos alegra enormemente saber que su estancia fue espectacular y que nuestro equipo contribuyó a que se sintieran bien atendidos.Será un placer recibirles de nuevo muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Mihaela Gherman left a review on 28/01/2025
Super bien
Hemos estado muy agusto en este hotel.Todo limpio i la comida muy buena,nos a encantado!! Seguro repetiremos.!! I gracias por el detalle de bienvenida i la bolsita para el viaje es algo que se agradece.
Hotel Rio Park responded to this review. View the response.
Estimada MihaelaMuchas gracias por su amable comentario. Nos alegra saber que su estancia fue tan agradable y que disfrutaron de la limpieza, la comida y los pequeños detalles que preparamos con cariño para nuestros huéspedes. Será un placer recibirles nuevamente en su próxima visita. Saludos cordiales, Hoteles MedPlaya Benidorm
OMAR left a review on 28/01/2025
PERFECTO
PERFECTO EN TODOS LOS SENTIDOS
Hotel Rio Park responded to this review. View the response.
Estimado OmarMuchas gracias por su breve pero maravillosa reseña. Nos llena de alegría saber que su experiencia fue perfecta en todos los sentidos.Será un placer recibirle nuevamente en su próxima visita. Saludos cordiales, Hoteles MedPlaya Benidorm
IAN WALKER left a review on 27/01/2025
Lovely stay
I have stayed stayed in several different hotels in Benidorm when this hotel was not available. I am always drawn back to Rio Park. All the staff are very polite, hotel is lovely and clean, food good. All in all a brilliant stay.
Hotel Rio Park responded to this review. View the response.
Dear Ian, we are delighted that once again you were drawn back to the Rio Park and enjoyed another lovely stay with us. Thank you for sharing your comments with us. We hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Lorenzo Lawrence Lollo Cozzutto left a review on 21/01/2025
PRETTY EXPERIENCE TO LIVE AGAIN
NICE EXPERIENCE, GREAT WELCOMING STAFF AND SERVICE, TO COME SURELY AGAIN AND TO LIVE SOME MORE DAYS, THANKS FOR EVERYTHING
Hotel Rio Park responded to this review. View the response.
Dear Lorenzo, we are delighted that you enjoyed all that we have to offer at the Rio Park. Thank you for all of your positive comments. We look forward to welcoming you again in the future. Kind Regards, MedPlaya Hotels Benidorm
Francisco Muñoz left a review on 19/01/2025
Navidad
Una estancia muy agradable, sin duda repetiremos. Destacar el personal del hotel, todos muy amables
Hotel Rio Park responded to this review. View the response.
Estimado Francisco, Muchas gracias por su amable comentario. Nos alegra saber que tuvo una estancia muy agradable y que tiene intención de repetir. Apreciamos especialmente que destaque la amabilidad de nuestro personal. Será un placer recibirle nuevamente en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm