Reviews

EDUARDO NAVARRO left a review on 04/05/2023

Habitación decepcionante 315

Buen hotel en general excepto la supuesta suite junior 315 y es de suponer que también las 115,215,y 415 únicas habitaciones en todo el hotel sin balcón con dos mini ventanas que es preferible no abrir ya que tiene unas vistas horribles a la lavandería,la escalera de emergencia y el parking del hotel colindante, claustrofóbica en general,cuando esperas otra cosa de una Junior suite en un hotel de 4 estrellas , cuando además todas las demás habitaciones del hotel disponen de balcón,en resumen cuando reservas una habitación mejor y pagas por una habitación mejor esperas una habitación mejor no lo que nos encontramos a nuestra llegada, sin más.

The Agir Springs Hotel responded to this review. View the response.

Hola Eduardo, Agradecemos su comentario y lamentamos que su estadía no haya cumplido con sus expectativas en cuanto a la habitación asignada. Nos esforzamos por ofrecer una experiencia satisfactoria a todos nuestros huéspedes y en su caso, parece que no hemos cumplido con nuestras expectativas. Nos gustaría aclarar que en nuestras descripciones de habitaciones, hacemos referencia a la disponibilidad de balcones en algunos de nuestros suites, sin embargo, entendemos que esto puede haber causado una confusión. Lamentamos cualquier inconveniente que esto pueda haber causado. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una estadía más satisfactoria. Saludos Cordiales, Hoteles MedPlaya Benidorm

Mark Drury left a review on 03/05/2023

4 nights

Lovely little hotel. In a great location great roof top pool. Reasonable priced drinks not much selection of snacks though. Room was very comfortable and clean. You have to pay to use the safe. I dont think the air con was very good might be a problem in the summer. Plenty of choice for breakfast no complaints at all. Will definitely go back

The Agir Springs Hotel responded to this review. View the response.

Hello Mark, Thank you for choosing our hotel and for sharing your experience with us. We are pleased to hear that you enjoyed your stay, particularly the location and rooftop pool. We appreciate your feedback regarding the limited selection of snacks and the in-room safe, as this information helps us to improve the experience of our guests. We are glad to know that you found your room to be comfortable and clean, and that you enjoyed our breakfast selection. Regarding the air conditioning, we apologize for any inconvenience caused during your stay. We will certainly review and address this issue to ensure that our guests are comfortable during the warmer months. It is wonderful to hear that you plan to return to our hotel in the future, and we look forward to welcoming you back. Thank you for your kind words and for choosing our hotel. Kind Regards, MedPlaya Hotels Benidorm

Gustavo Lara Ros left a review on 03/05/2023

Súper coqueto

habitaciones muy bonitas y cómodas, todo de 10

The Agir Springs Hotel responded to this review. View the response.

Hola Gustavo, No podríamos estar mas contentos al leer sus comentarios sobre el Hotel Agir Springs. Es fantástico saber que haya pasado unas vacaciones agradables con nosotros y que le haya encantado todo del hotel. Esperamos volver a verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Duncan Graham left a review on 30/04/2023

Agir Springs.

Nice Hotel Rooms and restaurant but …… it you want somewhere quiet to stay this hotel is not for you going to the roof top pool bar you’re greeted by loud “Boom Boom” music all day impossible to relax and chill the day away with stag and hen parties taking over drinking and smoking in the pool which states you shouldn’t do totally ruined the experience of would have been a beautiful place to relax. No consideration for other guests who would have liked peace and quiet as we regularly saw guest arrive and leave the pool area. Maybe we were unlucky as these parties were there at the same time but being in Benidorm they’ll be arriving every week.

The Agir Springs Hotel responded to this review. View the response.

Hello Duncan Thank you for taking the time to share your thoughts regarding your stay with us at the Hotel Agir Springs. We are sorry to hear that your experience of the hotel was not as you would have liked due to disturbance caused by other guests. Your comments and feedback are important to us and we shall make sure this is looked into for you. It is good to know that you liked the rooms and also the restaurant. Kind Regards, MedPlaya Hotels Benidorm

Robert Zoethout left a review on 20/04/2023

Verrassende hotel

Het hotel ligt gunstig in het centrum van Benidorm, vriendelijke ontvangst bij de receptie, binnen 10 minuten ingecheckt en koffer uitgepakt in onze kamer. s Avonds in het hotel gegeten, diner was geweldig, heerlijk gegeten, heel vriendelijke bediening, na het eten even het centrum in geweest. De volgende morgen perfect ontbijt gehad, was keurig verzorgd, alles ruim op voorraad, na ontbijt even naar het dakterras naar het zwembad, zag er fantastisch uit. Wij hebben 24 uur lang genoten van het hotel, komen absoluut nog een keer terug.

The Agir Springs Hotel responded to this review. View the response.

Hallo Robert, Hartelijk dank voor het kiezen van Hotel Agir Springs voor uw verblijf in Benidorm en voor het delen van uw mening met ons. Het is altijd een plezier om positieve opmerkingen over ons hotel te ontvangen en we zijn blij dat u een goed verblijf bij ons heeft gehad. Bedankt voor uw vertrouwen en we hopen u bij uw volgende bezoek aan Benidorm weer van dienst te kunnen zijn. Met vriendelijke groet, MedPlaya Hotels Benidorm

David Gaskell left a review on 19/04/2023

Friendly staff

Lovely hotel very clean the bar man on the roof terrace always had a smile on his face and very welcoming, and the receptionist really nice ,I would definitely offer different food in the restaurant down stairs more tapas and the hotel food was excellent

The Agir Springs Hotel responded to this review. View the response.

Hello David Thank you for sharing your feedback and comments regarding your time with us at the Hotel Agir Springs. It is great to hear you liked what we have to offer and we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm

ELVIRA GARCIA ALMEIDA left a review on 12/04/2023

Me encanto

Lo mejor del hotel su personal, y el resto es muy bueno

The Agir Springs Hotel responded to this review. View the response.

Estimada Elvira, Muchas gracias por sus amables palabras. Es un placer saber que haya pasado una buena estancia en el Agir Springs y que estuvo especialmente contenta con el trato recibido de todo el personal. Saludos cordiales, Hoteles MedPlaya Benidorm

Victor Manuel Arenas Valero left a review on 03/04/2023

Espectacular

Todo perfecto en general, pero aparte de la ubicación los trabajadores, recepción, camareros. Todo perfecto

The Agir Springs Hotel responded to this review. View the response.

Hola Victor Manuel, Es un placer leer comentarios tan agradables sobre el Hotel Agir Springs. Nuestra meta es ofrecerles a nuestros clientes unas vacaciones fantásticas y es alentador saber que cumplimos con sus expectativas. Esperamos volver a verle de nuevo en un futuro próximo. Saludos cordiales, Hoteles MedPlaya Benidorm

FRANCISCO RODRIGUEZ CARPENA left a review on 28/03/2023

MUY BIEN

NUESTRA ESTANCIA HA SIDO MUY BUENA Y AGRADABLE. ES LA SEGUNA VEZ QUE VAMOS Y VOLVEREMOS A REPATIR.

The Agir Springs Hotel responded to this review. View the response.

Hola Francisco Gracias por eligir el Hotel Agir Springs otra vez. Nos complace que haya pasado una buena estancia con nosotros. Muchas gracias por dejar sus comentarios, esperamos verle de nuevo pronto. Saludos cordiales, Hoteles Medplaya Benidorm

Ian Morrison left a review on 26/03/2023

Short Break

Very clean and nice hotel in a fabulous location with a lovely small pool area on the roof. A lot of the staff seemed to be new and we were surprised we could not get a drink in the bar at 22.20. Also, the bar did not have semi-sweet white wine, but it was available in the restaurant! Overall, a nice short break and a change from the Rio Park where we normally go.

The Agir Springs Hotel responded to this review. View the response.

Hello Ian Thank you for sharing your review of the Hotel Agir Springs. We are pleased that overall you enjoyed what we have to offer and we appreciate all of your feedback. Hopefully you will choose to return again in the future. Kind Regards, MedPlaya Hotels Benidorm

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1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

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MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

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The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
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