Reviews
Susan Hession left a review on 18/09/2018
Great hotel
This was our second stay here this year. The staff are outstanding and the club room facilities amazing. What does let them down is the entertainment. I know this is a family hotel but the majority of guests are adults but sadly the only adult entertainment is the old fogies piano bar or the disco which doesn’t start till midnight. The piano bar would be a perfect venue for a band and dancing.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Susan, Thank you for once again choosing the Flamingo Oasis for your holiday. We are glad that you enjoyed your stay with us. Your comments and suggestion have been sent forward to the hotel management. We hope to see you again soon for a third stay! Kind regards, MedPlaya Guest Relations team
Donald Stewart left a review on 26/08/2018
Has been better
Been coming here for over 10 years now, this was my 5th visit, 3rd visit as a club guest. The club benefits are great! The quality of entertainment has dropped drastically. The hotel’s own entertainment team are great, work so hard, and should be used a lot more like they used to, rather than the numerous poor quality tribute acts that are on now! The food quality has also dropped, many meals are quite bland, & the repitition is ridiculous, there was roast beef carvery 3 or 4 times in a week! Also the wifi is very weak! Used to work well when it was exclusive to club but now its not worth trying to use! The bizarre rule of not being allowed to take drinks from the lounge to your room also needs reviewed, i understand it being there if people are going over the top & filling there own fridge but most just like a few drinks while getting ready in the evening. We also noticed families were allocated rooms in club, when it is supposed to be adults only?!! Apart from my negative comments, it is otherwise a great hotel & i would like to see some of these issues rectified before i would return.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Donald, Thank you for leaving your comments about your stay at the Flamingo Oasis. Your feedback is of the utmost importance to us and your comments have been sent on to the hotel manager. Families are not allocated rooms on the Club floors and only guests over the age of 18 years old are allowed on these floors. We are very sorry if other guests might have invited family members or friends up to their room. We assure you that if the staff is made aware of this, it will be dealt with. Unfortunately, we cannot allow guests to take drinks out of the Club lounge. As yourself, most guests would only take 1 drink out of the lounge to enjoy it in the room, but we have unfortunately had a few too many issues with guests stocking up their suitcases with bottles from the lounge so at the time being this rule will not be changed. It is very unfortunate that a few will spoil it for everyone but we hope that our guests will understand why we need to have this rule. We are pleased that in spite of these issues you had a good holiday with us and we sincerely hope that you will give the Flamingo Oasis another chance on your next Benidorm visit. Kind regards, MedPlaya Guest Relations team
JOHN WILSON left a review on 19/08/2018
Our Stay
We booked last minute for 5 days during the school summer holidays, we were expecting it to be busy & it was absolutely manic, could not fault the staff, animation team & food. Our room was upgraded on arrival which was lovely with everything you could need only downside families who should know how to behave unfortunately fighting in room & corridor and arguing on balconies very late at night, maybe security would be better used monitoring the corridors late at night, however the feral people did not ruin our stay.
Hotel Flamingo Oasis responded to this review. View the response.
Hello John Thank you for taking the time to share your thoughts woth regards to your stay at the Hotel Flamingo Oasis. We are pleased that overall you enjoyed your time with us and apologise for any disturbances caused to you. Hopefully this would not deter your from staying with us again in the future. Kind Regards MedPlaya, Guest Relations Team
JUANA EVANS BARROW left a review on 27/07/2018
Visiting family
We only stayed only one night but was pleased with all of it our family is there for another week and reception managed to give us a room near them which was just great
Hotel Flamingo Oasis responded to this review. View the response.
Hi Juana, We are pleased that you enjoy your short stay at the Flamingo Oasis. Hopefully we will see you for a longer stay in the future! Kind regards, MedPlaya Guest Relations team
JUANA EVANS BARROW left a review on 27/07/2018
Visiting family
We only stayed only one night but was pleased with all of it our family is there for another week and reception managed to give us a room near them which was just great
STEPHEN KENNETH NEWTON left a review on 27/07/2018
Flamingo
Brilliant hotel ,great position ,great staff i would recommend this hotel ,
Hotel Flamingo Oasis responded to this review. View the response.
Hi Stephen, Thank you very musch for your comments. We are delighted that you had a good holiday with us. We hope to see you soon again! Kind regards, MedPlaya Guest Relations team
JUANA EVANS BARROW left a review on 26/07/2018
Visiting family
We only stayed only one night but was pleased with all of it our family is there for another week and reception managed to give us a room near them which was just great
Hotel Flamingo Oasis responded to this review. View the response.
Hi Juana, We are pleased that you enjoy your short stay at the Flamingo Oasis. Hopefully we will see you for a longer stay in the future! Kind regards, MedPlaya Guest Relations team
ronald white left a review on 21/07/2018
hotel
every thing was brilliant,every where in the hotel was full but you expect it this time of the year
Hotel Flamingo Oasis responded to this review. View the response.
Hi Ronald, We are delighted that you had an enjoyable stay with us at the Flamingo Oasis. Thank you very much for adding your comments. Hopefully we will see you soon again! Kind regards, MedPlaya Guest Relations team
VICTORIA ILORRAINE TINDAL left a review on 03/07/2018
Excelente
We had a fantastic stay and will be recommending to family and friends and hope to return next year.
Hotel Flamingo Oasis responded to this review. View the response.
Hello Victoria We are delighted to hear that you enjoyed your stay with us at the Hotel Flamingo Oasis. We are even happier to hear that you hope to return again next year and look forward to welcoming you back to the Flamingo Oasis. Kind Regards MedPlaya, Guest Relations Team
stephen morfee left a review on 02/07/2018
Stayed one week June 2018
This was our second visit with our Grandchildren in two years. The food is excellent with lots of variety and choices. The hotel is very clean and the staff are friendly. The bed were not very comfortable which resulted in a bad back for bothe me and my wife. The entertainment could have been a lot better if the dancers were not laughing and joking with each other whilst performing serious dancesroutines. we thought that the hotel allowing large inflatables in gthe shallow part of the pool was dangerous, we voiced our concerns after our three year old grandaighter had gone under one twice, The life guard just said it was the rules and it was parents responsibilty. I had to pull one child out of the pool, the guards were texting on tehir phones a lot and not paying the rightful attention. All this said it would not stop another visit as it is only a very small part of a very good hotel.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Stephen, Thank you for sharing your views with us regarding your stay at the Flamingo Oasis. We are pleased that you had an overall good holiday with us although there are aspects where you feel that e could improve. Your feedback is of the utmost importance to us and your comments have been sent through to the hotel management to be looked into further. We look forward to seeing you again at the Flamingo Oasis. Kind regards, MedPlaya Guest Relations team