Reviews

ISIDORO ROMERO ROMERO left a review on 10/05/2019

Posibles mejoras

Debería haber más camas de matrimonio. No fue posible que me dieran una al ser dos personas y platos de ducha en vez de bañeras. Los animadores parece que ya se dirigen también al público español. Es de agradecer. Espero que sigan así. Los artistas que hacen los espectáculos, la mayoría siguen hablando solo en inglés sin preguntar si hay espectadores españoles. Espero que esto cambie. Todo lo demás muy bien. En el comedor, destacar la buena atención de TEO.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Isidoro, Gracias por compartir sus pensamientos con nosotros sobre sus vacaciones en el hotel Flamingo Oasis. Lamentamos que hayan aspectos que en su opinion deberían de mejorar y hemos enviado sus comentarios a la dirección del hotel. Nos alegra que estuvo contento con la atención de Teo. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Flamingo Oasis en su próxima visita a Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

MARILYN HILL left a review on 07/05/2019

Another great stay

Medaplaya never fail us we had a great time cant wait to book again everything perfect

Hotel Flamingo Oasis responded to this review. View the response.

Hi Marilyn, Many thanks for the lovely words! We are delighted that you once again had a great stay with us and that you will book to come again. We look forward to seeing you! Kind regards, MedPlaya Hotels Benidorm

JESSICA HERRERA SUSARTE left a review on 06/05/2019

MUY BIEN TODO

Hotel muy bueno con buenas instalacion y el todo incluido muy bien con comidas variadas y ricas

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Jessica, Muchas gracias por sus amables palabras. Nos complace saber que haya disfrutado de su estancia con nosotros y esperamos tener la oportunidad de darle de nuevo la bienvenida al hotel Flamingo Oasis en futuras ocasiones. Saludos cordiales, Hoteles MedPlaya Benidorm

ROBERT PEARCE left a review on 05/05/2019

A nice midweek break

We had a very nice four-day break at this hotel and would recommend it to anyone.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Robert, We are delighted that you had a good stay with us at the hotel Flamingo Oasis. Hopefully we will see you again in the near future. Kind regards, MedPlaya Hotels Benidorm

John James left a review on 03/05/2019

FABULOUS

Had a fabulous stay at Flamingo Oasis. Lovely food and staff. Still awaiting a reply from reception about my lost debit card an early response is required when my card was probably left at reception on check in.

Hotel Flamingo Oasis responded to this review. View the response.

Hi John, It's fantastic to read that you had a fabulous stay with us at the hotel Flamingo Oasis. We are delighted that you were happy with the choice of food and the staff. The reception will get back to you as soon as possible about your card. We hope to see you again in Benidorm and at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

June Fincham left a review on 03/05/2019

April visit

A little disappointed with the food this time the choice was there ,but either over cooked or undercooked ,hotel looking a little run down ,needs more maintenance ,especially in the toilets Things broken toilet seats ,flushing button broken ,no toilet paper , lights bulbs need replacing

Hotel Flamingo Oasis responded to this review. View the response.

Hi June, Thank you for your comments on your stay at the hotel Flamingo Oasis. Our guests feedback is of the utmost importance to us as a company and your comments have been sent to the hotel management. We are pleased that you had an overall good stay with us and we hope to see you again at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

ALMUDENA MIGUEL MARTINEZ left a review on 02/05/2019

Fantástico

La estancia en el hotel fue extraordinaria. El trato del personal inmejorable, muy atentos, super serviciales, fantástico equipo. Sin duda, si vuelvo a viajar a Benidorm me hospedare allí

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Almudena, Muchisimas gracias por sus amables palabras. Es alentador saber que su estancia fue "extraordinaria" y que estuvo muy contenta con el trato recibido del personal. ¡Esperamos verle de nuevo pronto! Saludos, Hoteles MedPlaya Benidorm

Joan Brown left a review on 29/04/2019

4 days away

Excellent entertainment

Hotel Flamingo Oasis responded to this review. View the response.

Hi Joan, Many thanks for adding your views on your stay at the hotel Flamingo Oasis. We are pleased that you enjoyed your stay with us and that you thought that the entertainment was excellent. Hopefully we will see you again in the near future! Kind regards, MedPlaya Hotels Benidorm

JULIA DE LA CRUZ LOPEZ left a review on 26/04/2019

Mejoras

Primero felicitaros por el maravilloso Personal del que dispone el Hotel. Sí que comentar que la calidad de la comida podría ser muy mejorable. Las instalaciones ya un poco viejas

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Julia, Muchas gracias por sus comentarios sobre su estancia en el hotel Flamingo Oasis. La opinión de nuestros clientes es de suma importancia ya que nos ayuda a perfeccionar nuestros servicios e instalaciones. Sus comentarios han sido enviados al gerente del hotel. Nos alegra que estuvo muy contenta con el trato del personal. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

Jose Antonio Alonso Mateo left a review on 22/04/2019

Personal sensacional

En líneas generales y teniendo en cuenta que casi todos los huéspedes son de fuera de España, he de decir que vale la pena pasar unos días en familia y divertirse un poco. Para mi tiene una mención especial el personal del hotel y especial el responsable de comedor Marcelo, no se pueden hacer mejor las cosas y con una profesionalidad envidiable.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado José Antonio, Muchas gracias por sus comentarios sobre su estancia en el hotel Flamingo Oasis. Es alentador saber que haya disfrutado de su estancia con nosotros y que estuvo muy contento con el trato recibido del personal, sobre todo del maitre Marcelo. Sabemos que se pondrá muy contento con los cumplidos. ¡Esperamos tener al oportunidad de volver a verle de nuevo en el hotel Flamingo Oasis! Saludos cordiales, Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

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- Improper use of the MedPlaya Amigo! Programme.
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- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
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