Reviews

David Campbell left a review on 13/11/2024

Great Hotel

Brilliant hotel, great location. 10-15 mins stroll to the strip. 15-20 mins stroll to the beach. Loads of near by bars, restaurants and shops. Food is very nice and plenty of choice. Alcohol served in normal size glasses not like the small cups elsewhere. Staff very friendly. Stayed here 5 times upto now and will definitely return.

Hotel Flamingo Oasis responded to this review. View the response.

Dear David, We are delighted to hear that you found the Hotel Flamingo Oasis to be a brilliant hotel. Thank you for choosing to return to stay with us and for all of your positive comments, they really mean a lot to us. We look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm

Peter Wheelhouse left a review on 09/11/2024

General

Hotel very comfortable with friendly staff in every department. Food very varied with choices to cater for everyone Only downside is the entertainment which whilst adequate during the evening sadly is far from the standards of past years, especially in the daytime. Now only 3 or 4 entertainers to cover a whole day from 11am to 1.30amnext morning when karaoke ends. Entertainment staff work very hard but sadly not enough of them. This is through no fault of the hotel, rather decisions made by higher management far from the hotel who really have no idea what their guests want and sadly take no notice of the hotel management regarding this. On the whole despite the entertainment quality a very enjoyable holiday is provided by exceptionally friendly and efficient staff

Hotel Flamingo Oasis responded to this review. View the response.

Dear Peter, thank you for choosing to return to stay with us once again at the Hotel Flamingo Oasis. As a returning guest your comments are invaluable to us and we appreciate all of your feedback. We hope that if you do choose to return again we can try and change some of you opinions. Kind Regards, MedPlaya Hotels Benidorm

Faustino Rodríguez Martínez left a review on 05/11/2024

Magnífico

Hemos estado muchas veces en Benidorm, pero los detalles que tiene este hotel con los clientes no los tiene ningún otro hotel. El único pero, es que la animación, siendo español, te hace sentir que estás en el extranjero. Agradecer la amabilidad de la recepcionista Marina.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Faustino, Muchas gracias por sus amables palabras. Es un placer leer que haya pasado una estancia agradable en el Flamingo Oasis. ¡Esperamos volver a verle en un futuro cercano! Saludos cordiales, Hoteles MedPlaya Benidorm

Isidoro Romero Romero left a review on 31/10/2024

Buen hotel

Hotel confortable y muy espacioso. En otras ocasiones se echaba de menos que se hablara español en la presentación de las actividades y actuaciones, cosa que ha mejorado. El comedor bien, aunque se echa de menos el buen pan que había hace años. Personal en general agradable, Agustín, Josefina y mención especial para TEO, siempre muy atento y agradable para cualquier cosa o problema que haya. Para ser cliente habitual, me parece que deberían tener más descuento. Las actuaciones eran mejores hace unos años. Limpieza muy bien. Queja en cuanto a cama de matrimonio en la habitación, ya que siempre la pido y nunca me la dan.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Isidoro Gracias por su comentario y por ser un cliente habitual de nuestro hotel. Nos alegra saber que encontró el hotel confortable y espacioso, y que el servicio y la atención de nuestro equipo, especialmente de Teo, Agustín y Josefina, fueran de su agrado. También agradecemos sus observaciones sobre las actividades en español y la limpieza.Tomamos nota de sus sugerencias sobre el pan en el comedor y las actuaciones, y lamentamos no haber podido cumplir con su solicitud de cama de matrimonio. Esperamos que su próxima estancia sea aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm

Maxine corbett left a review on 24/10/2024

Lovely hotel

Lovely hotel very helpful staff food great , just the WiFi not that good

Hotel Flamingo Oasis responded to this review. View the response.

Hi Maxine, Thank you for once again choosing the Flamingo Oasis for your holiday. We are delighted that you had a great stay. Your feedback is important to us and we have taken note of your comments. Kind regards, MedPlaya Hotels Benidorm

Cristina left a review on 21/10/2024

EXCELENTE HOTEL

Excelente Hotel y todo su personal de 10, el comedor y la comida mejor que algunos 5 estrellas que hemos estado se afanan en qué todo esté perfecto, hotel recomendable, solo un pero... el horario de la cena acaba muy pronto Muchas gracias por la estancia

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Cristina, Estamos encantados que haya pasado una estancia agradable con nosotros. Sus comentarios son de suma importancia para nosotros como empresa y hemos tomado nota de sus comentarios. ¡Esperamos poder darle de nuevo la bienvenida al Flamingo Oasis! Saludos cordiales, Hoteles MedPlaya Benidorm

Sheila Ann loveridge left a review on 17/10/2024

Wonderful holiday

Had a wonderful week. Cant fault anything. Staff great as usual. Highly recommended

Hotel Flamingo Oasis responded to this review. View the response.

Hi Sheila, We are delighted that you once again had a great stay with us at the Flamingo Oasis. Thank you for leaving your review. Kind regards, MedPlaya Hotels Benidorm

Josefa mancebo castillero left a review on 17/09/2024

recomendable 100

espectacular, detallazo en la habitación, botella de vino, café e infusiones, en la habitación hay una neverita que viene genial para tener agua y leche para los niños. El personal super amable, dispuesto siempre a mejorar tu estancia, nos ha encantado❤️

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Josefa, Estamos encantados que haya pasado una buena estancia en el hotel Flamingo Oasis. Es fantástico leer que estuvo muy contenta con las instalaciones, los servicios y el trato del personal. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm

MONICA DUARTE HUESO left a review on 11/09/2024

TODO ESPECTACULAR VOLVERE SIN DUDA EL AÑO QUE VIENE!!!! MUCHAS GRACIAS POR TODO

ME ENCANTO

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Monica, ¡Qué alegría leer su comentario! Nos llena de satisfacción saber que todo fue espectacular durante su estancia. Estaremos encantados de recibirle nuevamente el próximo año. Saludos cordiales, Hoteles MedPlaya Benidorm

Hector García carneiro left a review on 11/09/2024

Regular

Hemos estado una semana,limpieza deja mucho q desear,polvo por todo el pasillo planta 12 y habitación. Ascensores hay ciertas horas q es imposible cogerlo,está totalmente enfocado para extranjeros sobre todo las actuaciones. No utilicéis el parking de pago,en las calles alrededor hay sitio para aparcar y os ahorráis un dinero. Lo mejor la atención del personal de 10,los animadores majisimos en general,con los niños de 10. Mención especial a una animadora de gafas creo q se llamaba Alejandra de lo mejorcito q he encontrado en mis viajes sin menospreciar al resto

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Hector,Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos que la limpieza de su habitación y del pasillo no haya estado a la altura de sus expectativas, así como las dificultades que encontró con los ascensores y el enfoque de las actuaciones. Apreciamos sus comentarios.Nos alegra mucho saber que la atención del personal, especialmente nuestros animadores, fue de su agrado. Esperamos tener la oportunidad de darle la bienvenida nuevamente y ofrecerle una experiencia aún mejor en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

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The programme is available to adults over 18 years old.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

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As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

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Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
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