Reviews
Cristina left a review on 27/06/2025
Encantados
Nos gustó todooo deseando volver
Ian Rooks left a review on 25/06/2025
Hotel riudoy
Although the hotel, staff, cleanliness etc are excellent, the food over the last year has gone down hill in my estimation. The breakfast is excellent but the evening meals are ok if you like boiled rice because most of the food is curry etc
Hotel Riudor responded to this review. View the response.
Hi Ian, Thank you so much for your continued trust and for taking the time to leave your comments. We're really happy to know that you continue to enjoy the hotel, our team and the overall experience. We’re sorry to hear that the evening meals haven’t quite met your expectations recently. We truly appreciate your honest feedback—it’s especially valuable coming from a guest who knows us well. We'll certainly share your comments with the kitchen team as we continue working to improve and offer more variety. We hope to welcome you back again soon and thank you, as always, for choosing us. Warm regards, MedPlaya Hotels Benidorm
Robert Robertson left a review on 23/05/2025
Another Great Holiday
Just back from our latest visit to the Riudor and had a great holiday. All the usual things, great location, staff, and cleanliness. As frequent visitors 20+ we were sad to see that Paco has retired, he will be sorely missed, but the new staff are settling in well and are as hard working and friendly as ever. We even thought the food, which gets a lot of unfair criticism seemed to have improved. The biggest improvement however is the return of Sherri as animation team leader, taking time to do various activities during the day and keeping the entertainment going at night. We even thought there was a slight improvement here and the Martin Kent Show on Tuesday instead of Coco Chanel, was brilliant, a hard working and very funny entertainer. Keep it up please a vast improvement on the past few years when the entertainment has been dire. Only bad thing we have to say is the withdrawal of our gold band privileges soulmates, was a little disappointing, hope you review this decision, but again we love this hotel so much we will continue to return.
Hotel Riudor responded to this review. View the response.
Hello Robert, Thank you so much for your continued trust and kind words — it truly means a lot to us to welcome you back time and time again. We’re delighted to hear you had another great stay and really appreciate your lovely comments about our team, the cleanliness, and the improvements in both food and entertainment. We’ll all miss Paco too, but we’re lucky to have Christian with us — he’s doing a fantastic job! And we’re so glad that Shari’s return made a difference to your stay — she’ll be thrilled to know how much her efforts are appreciated. Thank you as well for your feedback regarding the Gold Band. While this service is no longer available, we hope the new benefits and the updated all-inclusive experience will continue to meet your expectations. We look forward to welcoming you back again soon! MedPlaya Hotels Benidorm
MICHELLE GRAY left a review on 20/05/2025
Lovely hotel great location.
Great clean lovely hotel. food was good and value for money. Ideally located next to Waikiki bar and all amenities. Staff friendly.
Hotel Riudor responded to this review. View the response.
Hi Michelle, Thanks so much for your lovely feedback! We’re really happy to hear you enjoyed the cleanliness, food, and our great location right by Waikiki bar and all the amenities. It’s also wonderful to know our team made you feel welcome. We can’t wait to see you again soon! MedPlaya Hotels Benidorm
Paula left a review on 19/05/2025
Lovely hotel, great location
Had a fantastic stay at this hotel, very clean and well maintained. Food was good and the staff were friendly. Entertainment was great, we especially enjoyed the karaoke which was on once the professional singers had finished. We would definitely stay here again.
Hotel Riudor responded to this review. View the response.
Hi Paula, Thank you for your lovely review! We're so pleased to hear you had a fantastic stay and enjoyed the cleanliness, food, and especially the entertainment. We’d love to welcome you back again soon! MedPlaya Hotels Benidorm
Jean Blatcher left a review on 16/05/2025
Another enjoyable stay
This hotel is my home from home. Superb staff who are extremely helpful and extremely hard working.
Hotel Riudor responded to this review. View the response.
Hi Jean, Thanks a lot for your lovely words! It really means the world to us that you feel at home here. We’re so happy our team has been able to make your stays comfortable and enjoyable. Can’t wait to see you again soon! MedPlaya Hotels Benidorm
Pauline Trayner left a review on 15/05/2025
Lovely hotel
Thoroughly enjoyed hotel and all its facilities. Lovely bar, terrace and pool area. Hotel very clean and staff efficient and friendly. Requested a lower floor and got that which was great. The food was varied and plentiful but we did find it a bit bland at lunch and dinner. There could have been more cold cheese and meat varieties if you didn’t want hot food. Did book Premium all inclusive and asked for the ice creams that should have been available. We were told there were none, disappointing. Enjoyed the premium drinks though. Location great if you want to be in the thick of it and noise not too bad at night, however, a quieter location next time for us.
Hotel Riudor responded to this review. View the response.
Hello Pauline, Thank you for your feedback. We’re delighted to hear that you enjoyed the hotel, our facilities, and the service provided by our team. It’s also great to know your room request was met and that you appreciated the cleanliness and atmosphere of the hotel. We’re sorry to hear that some aspects of the dining experience didn’t fully meet your expectations, and we’ve taken note of your comments regarding food variety and the Premium All-Inclusive options. Your feedback helps us identify areas for improvement. We hope to have the opportunity to welcome you again in the future and provide a better experience. Best regards MedPlaya Hotels Benidorm
peter grieves left a review on 30/04/2025
Amazing Hotel
Having been to this Hotel 10 times I can highly recommend it, If you are looking for a 4 star hotel, with all the amenities that goes with it, then look no further.Fantastic rooms,food,and staff.
Hotel Riudor responded to this review. View the response.
Hello Peter, Thank you so much for your kind words and continued loyalty! We’re thrilled to know that you’ve enjoyed your stays with us, and we’re glad to hear you appreciated the food, cleanliness, and the friendly service from our team. We look forward to welcoming you back again soon! Best regards, MedPlaya Hotels Benidorm
Gloria Omara left a review on 29/04/2025
Back again
we have been coming to this hotel Riudor for over 30yrs ,we would go no were else, the food has got better, the staff are so friendly and maids are hard working, also reception staff are helpful and lovely .Guest relations staff are also very helpful. were back in July and October and we cant wait , only one problem the evening Entertainment is not as good as it use to be needs to bring back some of the old entertainers like singers we had before .
Hotel Riudor responded to this review. View the response.
Hello Gloria, Thank you so much for your lovely words and for your continued loyalty over the past 30 years— it’s always a pleasure to have you with us! We're glad to hear you enjoyed the food and appreciated the friendly service from our team. We’ve taken note of your comments about the entertainment and will share them with the relevant team. Looking forward to seeing you soon! Warm regards, MedPlaya Hotels Benidorm
Kathryn left a review on 29/04/2025
Excellent
Location good clean hotel staff friendly and helpful.
Hotel Riudor responded to this review. View the response.
Hello Kathryn Thank you for your kind comments! We're pleased to hear you enjoyed the location, cleanliness, and the friendly service from our team. We hope to welcome you again soon. Best regards, MedPlaya Hotels Benidorm