Reviews
Michael Bennett left a review on 04/11/2025
good stay
really enjoyed our stay , the only thing was I booked it through your site as you said you would match the price i was quoted from another site and when I checked the booking you had made it for 1 person not 2 so I had to pay 70 euros extra so i did not get the deal I thought I was getting and I would have been better off with the other site and because I paid up front in full I did not the all the Amego points I should have so I was not as happy as I could have been .
Hotel Regente responded to this review. View the response.
Hi Michael Thank you so much for sharing your feedback. We’re really happy to hear you enjoyed your stay! We just wanted to explain that MedPlaya Amigo discounts don’t apply to non-refundable or prepaid bookings. We’re very sorry if this wasn’t clear and truly appreciate your comments—they help us improve. We’d love to welcome you back soon and make sure your next stay is even more enjoyable. Warm regards, MedPlaya Hotels Benidorm
Emma Liddon left a review on 04/11/2025
Great Hotel
We stayed for half term week in October - 3 of us in one room, the rooms are clean but small for 3 people. The rest of the hotel was great, staff very friendly, AI drinks were premium, food was varied and hot, didnt have any trouble finding something to eat. The food van in the day was cooked to order. Pool area was clean. We didnt stay for any of the entertainment as went into town most nights. Not much to do for a teenager, only a ping pong table, no pool table or darts. Overall a good stay and would come back
Hotel Regente responded to this review. View the response.
Hi Emma, Thank you so much for your review! We’re really glad to hear you enjoyed your stay and appreciated the great attention from our team, as well as the food and drinks. We also value your feedback about the room size and activities for teenagers—it helps us keep improving. We’d love to welcome you back soon for another wonderful stay! Warm regards, MedPlaya Hotels Benidorm
Daynes left a review on 31/10/2025
Hotel regente
Excellent hotel staff all very friendly nothing too much trouble will defiantly return
Hotel Regente responded to this review. View the response.
Dear Daynes, Thank you so much for your kind words! We're delighted you had a great stay and look forward to welcoming you back soon. Kind regards, MedPlaya Hotels Benidorm
Alan FOSTER left a review on 29/10/2025
Good stay, excellent reception staff.
Spanish residents and visiting family staying in Benidorm. Excellent reception staff, help with all questions and needs. The room was good for our stay and the food good quality. Breakfast items very good. We enjoyed our stay and would visit them again.
Hotel Regente responded to this review. View the response.
Dear Alan, Thank you very much for your kind review. We're delighted to hear you enjoyed your stay and that our team was able to assist you during your visit to Benidorm. It would be a pleasure to welcome you again in the future. Kind regards, MedPlaya Hotels Benidorm
Vicky left a review on 21/10/2025
Another great stay
Being coming to this hotel for many years and its gets better every time we visit. All the staff are so welcoming its like home from home. Cant wait to return.
Julie Dawn James left a review on 20/10/2025
Met all expectations
Value for money, staff very friendly and helpful. The restaurant manager is very friendly and hard working.
Hotel Regente responded to this review. View the response.
Hi Julie, Thank you very much for your kind words. We’re delighted to know you found our hotel good value for money and that our friendly and helpful team made a positive impression — especially Juan. We truly appreciate your feedback and hope to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm
paul davenport left a review on 19/10/2025
lovely hotel good food great staff
weve been coming here for 32 years lovely hotel good food exceptional staff from our cleaner luiz to all on reception and bar and restaurant special see you all again soon thanks to almudena on customer service
Hotel Regente responded to this review. View the response.
Hi Paul, Thank you so much for your lovely feedback! It’s always such a pleasure to have you with us, and we truly appreciate your kind words about our team — they’ll be so happy to hear them. We’re really grateful for your loyalty over the years and can’t wait to see you again very soon! Kind regards, MedPlaya Hotels Benidorm
Andrew Norris left a review on 16/10/2025
Submariners Reunion
We meet twice yearly in Benidorm and the Regente Hotel is the Hub of our stay. The friendly bar staff are on hand to cater for our liquid refreshment from 1000 until late, and the evening entertainment compered by Nacho completes the day. The whole experience is welcoming from the Reception staff to the Restaurant staff. Always very clean and relaxing we will be back more often. The Customer Services Manager Almudena is always on hand to assist with the booking thankyou all
Leslie Catlin left a review on 15/10/2025
Fantastic stay
As a regular visitor to the Regente Hotel in Benidorm at least twice a year my wife and I always enjoy our visits. The hotel suits us and we are always well looked after by the staff when we are there. Especial mention must by made to the staff in Reception, the friendly bar staff and especially Nacho and his brilliant entertainment team. Nothing is too much bother from the all with a special thanks to Almudeda the Guest Services manger for her usual service with a smile. We will be off there again in December. We cant wait.
Moira left a review on 07/10/2025
Great Holiday
Arrived at the hotel to be met by a friendly member of staff sorry didnt get a name . Check in went smoothly, our room was 507 on 5th floor, clean comfortable everything you needed. Pool and surroundings very nice and clean always loads of sunbeds to be had. The negatives that we encountered were: 1. No information pack in hotel room to tell you where everything was located ie dining room, entertainmentbar, etc 2. All inclusive stopped at 11pm, and you were only allowed to go and get two drinks at a time, we were in a company of 4 all of us all inclusive, so that made it a bit annoying having to do a double trip to the bar. The lifts were temperamental at times they wouldnt take 4 adults in a lift no luggage just people, then there was a considerable wait for them to come back. On the whole we would consider coming back if these were things were looked at then it would make such a difference, make it a more enjoyable stay.
Hotel Regente responded to this review. View the response.
Hello Moira, Thank you very much for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your stay, especially the cleanliness of your room, the comfort, and our pool area. It’s great to know that our team made you feel welcome upon arrival. We also appreciate your constructive comments . Your suggestions are extremely valuable and will help us improve our guest experience. We hope to have the pleasure of welcoming you back again soon. Kind regards, MedPlaya Hoteles.