Reviews

Julie Dawn James left a review on 20/10/2025

Met all expectations

Value for money, staff very friendly and helpful. The restaurant manager is very friendly and hard working.

Hotel Regente responded to this review.

Hi Julie,   Thank you very much for your kind words. We’re delighted to know you found our hotel good value for money and that our friendly and helpful team made a positive impression — especially Juan. We truly appreciate your feedback and hope to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm 

paul davenport left a review on 19/10/2025

lovely hotel good food great staff

weve been coming here for 32 years lovely hotel good food exceptional staff from our cleaner luiz to all on reception and bar and restaurant special see you all again soon thanks to almudena on customer service

Hotel Regente responded to this review.

Hi Paul,  Thank you so much for your lovely feedback! It’s always such a pleasure to have you with us, and we truly appreciate your kind words about our team — they’ll be so happy to hear them. We’re really grateful for your loyalty over the years and can’t wait to see you again very soon! Kind regards, MedPlaya Hotels Benidorm 

Andrew Norris left a review on 16/10/2025

Submariners Reunion

We meet twice yearly in Benidorm and the Regente Hotel is the Hub of our stay. The friendly bar staff are on hand to cater for our liquid refreshment from 1000 until late, and the evening entertainment compered by Nacho completes the day. The whole experience is welcoming from the Reception staff to the Restaurant staff. Always very clean and relaxing we will be back more often. The Customer Services Manager Almudena is always on hand to assist with the booking thankyou all

Leslie Catlin left a review on 15/10/2025

Fantastic stay

As a regular visitor to the Regente Hotel in Benidorm at least twice a year my wife and I always enjoy our visits. The hotel suits us and we are always well looked after by the staff when we are there. Especial mention must by made to the staff in Reception, the friendly bar staff and especially Nacho and his brilliant entertainment team. Nothing is too much bother from the all with a special thanks to Almudeda the Guest Services manger for her usual service with a smile. We will be off there again in December. We cant wait.

Moira left a review on 07/10/2025

Great Holiday

Arrived at the hotel to be met by a friendly member of staff sorry didnt get a name . Check in went smoothly, our room was 507 on 5th floor, clean comfortable everything you needed. Pool and surroundings very nice and clean always loads of sunbeds to be had. The negatives that we encountered were: 1. No information pack in hotel room to tell you where everything was located ie dining room, entertainmentbar, etc 2. All inclusive stopped at 11pm, and you were only allowed to go and get two drinks at a time, we were in a company of 4 all of us all inclusive, so that made it a bit annoying having to do a double trip to the bar. The lifts were temperamental at times they wouldnt take 4 adults in a lift no luggage just people, then there was a considerable wait for them to come back. On the whole we would consider coming back if these were things were looked at then it would make such a difference, make it a more enjoyable stay.

Hotel Regente responded to this review.

Hello Moira, Thank you very much for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your stay, especially the cleanliness of your room, the comfort, and our pool area. It’s great to know that our team made you feel welcome upon arrival. We also appreciate your constructive comments . Your suggestions are extremely valuable and will help us improve our guest experience.  We hope to have the pleasure of welcoming you back again soon. Kind regards,  MedPlaya Hoteles. 

Alejandro Núñez left a review on 23/09/2025

Experiencia espectacular!

Pasamos una espectacular semana mi pareja y yo. Darle la enhorabuena a todo el personal de todas las áreas y sobre todo las gracias por haber hecho de nuestra semana de vacaciones una semana magnífica. La comida muy buena, el servicio sensacional y la limpieza de las habitaciones muy muy buena. Darle las gracias también al socorrista de la piscina por habernos hecho sentir como en casa! Un saludo para todos y nos vemos en un futuro!

Enrique Roca Castro left a review on 15/09/2025

Me sentí cómodo en el hotel

La verdad es que me sentí cómodo en el hotel. El personal muy amable, la comida buena, la relación calidad precio es buena, en definitiva mi valoración es buena.

Hotel Regente responded to this review.

Estimado Enrique, Muchas gracias por su amable comentario. Nos alegra saber que se sintió cómodo y que disfrutó de su estancia. Será un placer recibirle nuevamente.   Saludos cordiales, Hoteles MedPlaya Benidorm

Daniela Camelia Rasuceanu left a review on 05/09/2025

Excelente lugar,comida muy buena, personal amable y atento,nos hemos sentido genial!

Fantástico,nos ha encantado!

Hotel Regente responded to this review.

Estimada Daniela, Muchas gracias por su comentario tan positivo. Nos alegra saber que disfrutaron de su estancia y que se sintieron tan bien con nosotros. ¡Esperamos volver a verles de nuevo muy pronto!   Saludos cordiales, Hoteles MedPlaya Benidorm

Tiago Novais left a review on 05/09/2025

Férias de verão

Hotel agradável e tranquilo. Refeições normais mas saborosas. Relação qualidade preço bastante boa.

Hotel Regente responded to this review.

Caro Tiago,Muito obrigado pelo seu comentário. Ficamos felizes em saber que apreciou a tranquilidade do hotel e a boa relação qualidade-preço. Esperamos ter o prazer de recebê-lo novamente em breve. Com os melhores cumprimentos, Hoteles MedPlaya Benidorm

IRENE RUIZ ALDAZ left a review on 03/09/2025

Excelencia, calidez y detalles que marcan la diferencia

Estuvimos hace un par de semanas, nuestra estancia ha sido sencillamente inolvidable. No se trata solo de sus instalaciones impecables o de su excelente ubicación, sino de algo mucho más valioso: el equipo humano y profesional que hace que cada momento sea especial. Desde que llegamos, sentimos un ambiente cálido, cercano y lleno de detalles que hablan de la dedicación con la que todo el personal trabaja día a día. Quiero destacar la labor de las chicas de recepción ya que son el primer contacto del hotel, amables, resolutivas y siempre dispuestas a ayudar con cualquier duda o necesidad. Luego a la encargada de atención al cliente Almudena siempre dispuesta a dar lo mejor y ofrecer a los clientes el mejor servicio. Por otro lado mencionar al camarero Álvaro, su profesionalidad, simpatía y dedicación marcan la diferencia. Siempre atento, con una sonrisa y dispuesto a recomendarte lo mejor de la carta, así da gusto, y como no destacar al encargado del restaurante Juan cuya dedicación se refleja en cada detalle del servicio. Su manera de coordinar y atender con tanta cercanía transmite no solo profesionalidad, sino también auténtico cariño por su labor. Y por último mencionar a Rosie, Carla, Julie, Flora y a todo el equipo del hotel que gracias a su dedicación y atención sois los mejores. Gracias por todo, volveremos. Sin duda uno de los mejores hoteles, donde los detalles importan y donde el equipo humano es el auténtico valor añadido. Recomendadísimo para quienes quieran disfrutar de Benidorm con la tranquilidad de estar en las mejores manos.

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