Opiniones
Dear Joan Ann Thank you for sharing your feedback. We are pleased to hear that you enjoyed the entertainment during your stay. However, we are sorry to learn that the food did not fully meet your expectations and that you found the drinks in the restaurant to be overpriced. Your comments are important to us, and we will certainly review them. We hope you may consider visiting us again in the future so we can provide you with a more enjoyable overall experience. Kind regards, MedPlaya Hotels Benidorm
Dear Pauline Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are delighted to read that you found our staff friendly and helpful throughout your visit, and that check‑in, the bar service, and our evening entertainment were all to your satisfaction. It is also wonderful to know that you enjoyed a spacious, clean and quiet room where you could rest comfortably. We appreciate your feedback regarding the lack of information about daytime activities. Regarding the bottled water during meals, we understand your comment. As indicated in the hotel description, drinks are included only at breakfast, while beverages during lunch and dinner carry an additional charge. We are sorry if this was not clear at the time of booking. We hope to have the pleasure of welcoming you back in the future. Kind regards, MedPlaya Hotels Benidorm
Dear David Thank you very much for your kind comments and for your continued loyalty to the hotel. It truly means a lot to us to know that you and your wife choose to stay with us each winter. We are especially pleased to hear that our team was able to support you during a difficult time while your wife was in hospital. Your words will be shared with the staff, as they will be very happy to know their help made a difference. We wish your wife a good recovery and look forward to welcoming you both back to the hotel again very soon. Kind regards, MedPlaya Hotels Benidorm
Estimado Asensio Le agradecemos que haya compartido su opinión. Nos alegra saber que disfrutó de nuestra ubicación y de las instalaciones del hotel. Esperamos poder darle nuevamente la bienvenida en un futuro próximo y ofrecerle otra estancia agradable. Saludos cordiales, Hoteles MedPlaya Benidorm
Dear Elizabeth Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay, finding our hotel very clean, the rooms spacious, and the entertainment varied and enjoyable. It is also wonderful to know that our staff made a positive impression with their friendliness and efficiency. We look forward to welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm
Estimado Francisco Le agradecemos que haya compartido su valoración. Nos alegra saber que disfrutó de nuestra ubicación, que la comida fue de su agrado y que el trato de nuestro personal estuvo a la altura de sus expectativas. Esperamos tener el placer de recibirle nuevamente muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Estimado Francisco Le agradecemos que haya compartido su experiencia y nos alegra saber que, como siempre, se ha sentido muy satisfecho durante su estancia. Lamentamos los inconvenientes ocasionados por la tardanza de los ascensores y agradecemos su comprensión. Esperamos recibirle nuevamente muy pronto y seguir ofreciéndole estancias agradables. Saludos cordiales, Hoteles MedPlaya Benidorm
Dear Kevin Thank you for taking the time to share your feedback. We are pleased to hear that you continue to enjoy staying with us and that you value the friendliness and helpfulness of our staff, as well as our convenient location near both the old and new town. However, we are sorry to hear that certain aspects of your recent stay did not meet your expectations. We greatly value your loyalty as a returning guest and hope to have the opportunity to welcome you back under better conditions for a fully enjoyable stay. Kind regards, MedPlaya Hotels Benidorm
Estimado Francisco Le agradecemos sus maravillosas palabras. Nos llena de satisfacción saber que su experiencia fue perfecta y que tanto nuestro personal como la comida estuvieron a la altura de sus expectativas. Muchas gracias por recomendarnos. Será un placer recibirle nuevamente muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Dear Paula Thank you very much for sharing your feedback and for your continued loyalty to our hotel. We are delighted to hear that you consider us the best and plan to return. We appreciate your comments regarding the beds and mattresses. Please be assured that your feedback has been passed on to our management team for review. We look forward to welcoming you back and providing an even more comfortable stay. Kind regards, MedPlaya Hotels Benidorm