Lo que mas nos gustó fue el bufete riquísimo y variado

5th time at the Rio park .Lovely staff and food

We only stayed 2 nights arriving late in the evening on the first night. Reception made me fill out all my details again despite pre checkin online. Just seemed to duplicate what I had done already online for no reason. Room clean and tidy no faults at all. Breakfast was very pleasant and to a good standard. Maybe requires more coffee machines as only 3 working, you can imagine how busy this got with a 450plus room hotel. Now the main 2 down side. Pool was freezing. I know my trip was in the Autumn but with 24 degrees sun I would have expected the pool to be warmer, or have heating for the size of it. Second negative was the lack of changing or shower facilities once checked out and still using the hotel complex. Our flight was later in the afternoon and my son wanted to use the pool. I asked about a shower room and was told the hotel stopped this since COVID. If you are no longer offering a day room for 30mins at a time, maybe consider building or converting the outside toilets to incorporate a heated shower or facility to change. On the whole a positive stay and had a great evening with the hotel entertainment. As I say in the title, room and staff amazing, just lacks those extra perks I would expect for a 4*

Me gustó el hotel, no tanto la habitación, muy normal para un cuatro estrellas, puerta del baño descorchada y pequeño, la puerta cerraba el acceso a la ducha, camas incómodas, pequeñas y muy duras, y para terminar el segundo día de 3 que estuvimos no hicieron la habitación, me gustó la comida y como digo el hotel. Muchas gracias!!

The quality of the food on the Sunday we arrived was poor except for the roast beef which is always good. The following two days was fair. We heard a number of regulars really complain about the food this time.

Really enjoyed staying there

Only thing to improve is new sunbeds around the pool are desperately needed, the ones you have are so old and uncomfortable and the pool area floor looks dirty these 2 areas need improvement as they let the hotel down. A mirror above the desk near the fridge in thd rooms would help too so can dry or style hair as a plug nearby is required

Friendliness of staff & great facilities. Comfortable room.

3rd time we have been to Rio Park in 18 months. We love so much about it here. The hotel is in a great location, it is clean, the staff are lovely and the food is amazing. Our room request was met. do feel a few improvements could be made to make people's stay even better by reviewing pool opening times (pool opens too late), having water refill station and not charging for water at dinner and maybe not charging extra to fill up coffee etc in rooms. Sometimes the air con struggles at peak times which can make rooms a bit hot. Personally for us it would be better to put a bit extra on the price and have those extras already included. I would still purchase other drinks from the pool cafe and at dinner but good to have water available without paying. Also we did hear multiple guests moaning about the same things I have mentioned aswell. For us the food at breakfast and dinner is the highlight, always a good variety, cooked to perfection. We will be back as it is a wonderful hotel for us but the points raised are maybe something to consider to make stays 10/10.

Great hotel, excellent food and service, rooms clean, pool area great .