Reseñas
Lo que comparten nuestros clientes
Good location, clean & friendly
Dear Julie Thank you for sharing your review. We are pleased to hear that you enjoyed our convenient location, found the hotel clean, and appreciated the helpful and friendly service from our team. We are also glad that the scooter parking arrangements were convenient for you. We appreciate your suggestions regarding breakfast, particularly the temperature of the buffet food and the availability of freshly prepared omelettes. Thank you again for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm
Disappointed with the room only
Dear Gary Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff polite, the hotel clean, and the breakfast offering satisfactory, although we are sorry that your room location and room service affected your overall experience. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a more comfortable and restful stay. Kind Regards, MedPlaya Hotels Benidorm
Estancia bastante agradable en un ambiente volcado a los ingleses
Estimado Pedro Muchas gracias por compartir su valoración y por destacar aspectos positivos de su estancia, como nuestra propuesta gastronómica y la limpieza de la habitación. Nos alegra saber que, en general, disfrutaron de una estancia bastante agradable. Lamentamos, no obstante, los inconvenientes que nos comenta. Contamos con una clientela internacional y procuramos ofrecer una programación variada e inclusiva para todos nuestros huéspedes, por lo que agradecemos su comentario sobre este aspecto. También sentimos que la incidencia con la luz del baño no pudiera solucionarse durante su estancia. Trasladaremos esta información al equipo de mantenimiento para su revisión. Gracias nuevamente por sus comentarios, que nos ayudan a identificar áreas de mejora. Esperamos tener la oportunidad de volver a recibirles y ofrecerles una experiencia aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm
la comida, la limpieza y la atencion de todos os trabajadores excepcional
Estimado Rafael Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de la comida, la limpieza y, especialmente, de la atención de todo nuestro equipo. Agradecemos también su sugerencia respecto al horario de la piscina. Esperamos volver a recibirle muy pronto y seguir ofreciéndole una estancia tan agradable. Saludos cordiales, Hoteles MedPlaya Benidorm
Hotel muy bueno tiene de todo
Estimada Consolación Muchas gracias por compartir su valoración. Nos alegra saber que disfrutó de su estancia y que encontró el hotel completo y con todo lo necesario para disfrutar de sus vacaciones. Agradecemos también su sugerencia sobre disponer de un servicio de comedor abierto al mediodía. Esperamos tener el placer de volver a recibirle en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm
We have a pleasant stay.
Dear Siana Thank you very much for sharing your comments following your recent stay with us. We are delighted to hear that you found all the staff members you interacted with to be polite, helpful and welcoming. We are also pleased that you enjoyed the food. We appreciate your suggestion regarding a greater selection of Spanish specialities. Thank you again for your valuable comments. We hope to have the pleasure of welcoming you back to MedPlaya in the future. Kind regards, MedPlaya Hotels Benidorm
Todo bien
Estimado Sofiane Muchas gracias por compartir su valoración. Nos alegra saber que disfrutó de la piscina y que, en general, todo fue bien durante su estancia. Tomamos nota también de su comentario sobre la comida. Esperamos tener el placer de volver a darle la bienvenida en MedPlaya próximamente. Saludos cordiales, Hoteles MedPlaya Benidorm
Just an overnight stay
Dear Sandra Thank you for sharing your comment following your overnight stay with us. We are sorry to hear that your arrival experience at reception did not feel as welcoming as you expected. We also understand your confusion regarding the online check-in process and the need to present your passports upon arrival. We appreciate your comments and will share your feedback with the relevant team so that the process and the information provided to guests can be communicated more clearly. We hope to have the opportunity to welcome you back and provide you with a more positive arrival experience. Kind regards, MedPlaya Hotels Benidorm
Great stay once room sorted
Dear Debra Thank you for taking the time to share your experience. We are delighted to hear that you thoroughly enjoyed your stay, particularly the food, facilities and entertainment, and that you would consider booking with us again. We are sorry, however, that there were not enough pillows in your room and that one was removed by housekeeping, which understandably affected your comfort. Thank you once again for your kind feedback. We look forward to welcoming you back and providing an even more comfortable stay next time. Kind regards, MedPlaya Hotels Benidorm
Rio Park
Dear Elaine Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us again and that you found the hotel to offer good value. We look forward to seeing you again for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm