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Lo que comparten nuestros clientes

Jason dejó una reseña el 14 Jul 2026
6 / 10

Overall great holiday

Got off to a bad start, Booked quadruple room and on entering the room it was just a double and no one told us. Andreas the manager sorted it the next day. Breakfast was lovely and the staff were so kind and helpful Reception staff so kind and helpful as well Pool area brilliant Evening entertainment was great and lots of fun especially for kids. Lifts are very busy you be waiting awhile. Biggest problem was people had towels and bags lined at the door for sunbeds at ridiculous hours and then taking all the sunbeds with shade at the baby pool that's meant for families not having children. Overall really enjoyed the stay

Dear Jason Thank you for taking the time to share your feedback. We are delighted to hear that, overall, you had a great holiday and enjoyed your stay with us. We sincerely apologise for the confusion regarding your room allocation on arrival. However, we are pleased that Andreas was able to resolve the situation for you promptly and help get your holiday back on track. It is wonderful to know that you enjoyed the breakfast, our pool area and the evening entertainment, especially for the children. We are also grateful for your kind comments about our reception team and staff, We appreciate your feedback regarding the lifts and understand that waiting times can be frustrating during busy periods. Regarding the sunbeds, we understand your concerns. We kindly ask guests not to reserve sunbeds for extended periods, and our team does their best to monitor this situation to ensure that all guests have the opportunity to enjoy the pool areas. Thank you once again for your valuable feedback. We are delighted that, despite a few issues, you had an enjoyable stay, and we hope to welcome you and your family back again in the future. Kind Regards, MedPlaya Hotels Benidorm

Bruno dejó una reseña el 13 Jul 2026
8 / 10

Muito boa

Num geral gostamos de tudo. O unico ponto aonde acho que poderiam ser um pouco melhores e no jantar, alem de muita variedade acho que muitas das coisas se repetem todos os dias. Podiam ter coisas diferente

Caro Bruno Muito obrigado por partilhar a sua experiência connosco. Ficamos muito satisfeitos por saber que, de um modo geral, gostou da sua estadia e que teve uma experiência positiva no nosso hotel. Agradecemos também o seu comentário relativamente ao jantar. Valorizamos muito a opinião dos nossos hóspedes e compreendemos a sua sugestão sobre a variedade e a repetição de alguns pratos. Esperamos ter o prazer de o receber novamente em breve para mais uma agradável estadia. Com os melhores cumprimentos, MedPlaya Hotels Benidorm

Andrew dejó una reseña el 12 Jul 2026
8 / 10

Lovely holiday great hotel.

Don’t charge 3 euros for a bottle of water with dinner. Far too expensive .

Dear Andrew Thank you for taking the time to share your feedback. We are delighted to hear that you had a lovely holiday and enjoyed your stay with us. We also appreciate your comments regarding the price of water during dinner. Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future. Kind regards, MedPlaya Hotels Benidorm

Ana Isabel dejó una reseña el 12 Jul 2026
10 / 10

Increíboe experiencia en familia.

Personal 10, buffet e instalaciones fantásticas.

Estimada Ana Isabel Muchas gracias por compartir su fantástica valoración. Nos alegra enormemente saber que disfrutaron de una experiencia inolvidable en familia y que tanto nuestro personal como el buffet y las instalaciones estuvieron a la altura de sus expectativas. Esperamos tener el placer de darles la bienvenida nuevamente muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Nikola dejó una reseña el 11 Jul 2026
9 / 10

Good stay for value

All is good, just pool towels are not all the time available

Dear Nikola Thank you for taking the time to share your comments with regards to your stay at the Rio Park. We are pleased that overall you enjoyed what we have to offer and we apologise for any inconvenience with the pool towels. We hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm

ELIZABETH MARY dejó una reseña el 10 Jul 2026
9 / 10

Fine hotel. Great pool area.

Great hotel. Fine large pool. Food is average but something for everyone. Not easy to feed the crowds. Nice staff. Good entertainment for kids and adults. Games room is ideal.

Dear Elizabeth Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our large pool area, the games room and the entertainment programme for both children and adults. It is also wonderful to know that you found our staff friendly and welcoming throughout your stay. We appreciate your comments regarding the food. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, MedPlaya Hotels Benidorm

Brent dejó una reseña el 4 Jul 2026
10 / 10

Very good hotel

I booked with a group of Men to celebrate a 50th Birthday, It probably Is not the best hotel for this but the hotel itself for family or couples was 10/10, nice clean rooms, good food, nice pool area. reasonable prices for drinks & snacks and friendly staff.

Dear Brent, Thank you for taking a moment to share your comments with regards to your stay with us at the Hotel Rio Park. We are pleased that you enjoyed your stay and we hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm

Andres dejó una reseña el 4 Jul 2026
10 / 10

Todo perfecto, personal increíble y habitaciones bien

Los shows un poco mejores y de estilos variados no solo van guiris, esto es españa

Estimado Andrés Muchas gracias por compartir su valoración. Nos alegra saber que disfrutó de su estancia y que destaca la atención de nuestro personal, así como la comodidad de nuestras habitaciones. Agradecemos también su comentario sobre los espectáculos nocturnos. Esperamos tener el placer de darle la bienvenida nuevamente muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Eduardo dejó una reseña el 3 Jul 2026
9 / 10

Muy bien

El cierre de la piscina si fuera hasta las 20 horas sería perfecto La espera del ascensor pero es algo inevitable ya que es un edificio muy alto

Estimado Eduardo Muchas gracias por compartir su valoración. Nos alegra saber que, en general, disfrutó de su estancia con nosotros. Le agradecemos su comprensión respecto a la espera de los ascensores. En determinados momentos del día y debido a la altura del edificio, pueden producirse tiempos de espera más prolongados. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Saluds cordiales, Hoteles MedPlaya Benidorm

HENRIQUE dejó una reseña el 2 Jul 2026
8 / 10

Muito bom

Funcionários excelentes muito atentos

Caro Henrique Muito obrigado pelo seu comentário tão positivo. Ficamos muito felizes em saber que teve uma ótima experiência connosco e, especialmente, que destacou a atenção e a simpatia dos nossos colaboradores. Esperamos ter o prazer de o receber novamente em breve. Com os melhores cumprimentos, MedPlaya Hotels Benidorm