We enjoyed this hotel as everything we needed was in it, all inclusive, kids paddling pool, poolside entertainment, Kiddie disco and in a central location (albeit up a steep hill which was a struggle with a double buggy). The cleaners visited the room every day. Staff were very friendly/helpful. No complaints about the food on offer. We got a family room and it was a very generous size, perfect for our needs. Things to improve: Hallways are in need of a revamp, they are very dark with old and deteriorating decor. This was probably just a specific problem for us as we had a double buggy. If we wanted to leave the room with the buggy during the day we had to ask several cleaners to move cleaning equipment out of the way as the hallway is too narrow for a double buggy and the cleaning trollies/equipment to pass. The family rooms we were in were a long way away from the main lobby which is not an issue for us, it just meant we had a lot of hallway to walk through with the cleaning equipment in it. Whilst still on the topic of the buggy, we could only fit the buggy and 1 other person in the lifts. So another parent would have to wait or take the stairs. The stairs in the Family rooms could be improved to make a bit more "child-proof" for very young kids, we had a 1 and 3 year old. A lot of the time in the room was spent trying to keep the kids from climbing/jumping/falling down the stairs. Stairgates or retractable screens could help with this a lot. We had one instance of no water in the room and another instance of no electricity for a couple of hours, unfortunately for us the electricity was the morning we were leaving so we had to get ready in the dark using torches. There was no water available in the all inclusive snack room for the duration of our stay so we had to buy bottled water from a local shop. Overall it was a positive experience with a few minor issues but we would gladly return again.

Hotel estupendo en todos los aspectos, buffet con comidas buenísimas, animación todo el día habitación limpia y bien equipada y lo más importante es la amabilidad con la que tratan al cliente, es la segunda vez que voy y seguro que volveré, gracias por todo

Hola se podría mejorar el poner algo de comida en la piscina de los niños y algo de más variedad en los desayunos, por lo general todo bien.

Los ascensores muy lentos y el aparcamiento nefasto

Durante mi estancia la verdad que las personas que trabajan allí súper amables ya sea en el salón para la hora de la comida, camareros, recpcionistas y los que trabajan en el bar, la mayor pega y lo tengo que decir es el problema de los ascensores, hemos tenido que bajar de un tercero a un -1 con un niñó que pesa y el carrito a cuestas porque te podías tirara alli media hora que te tocara cogerlo. La comida estaba buena pero muy poca variedad pero siendo un 3 estrellas bien, siendo celiaca he podido comer y súper tranquila, me lo explicaron súper bien todo, la gente majísima. La instalaciones me centro en la habitación, las camas un poco malas...., el baño podía estar más limpito. He pasado unos días buenos pero es verdad que hay cosas que decir para mejorar.

Me encantó todo, desde que entramos al hotel hasta que hemos salido

Não esquecendo que se trata de um hotel de 3 estrelas, por isso no global é muito bom. A comida é boa e variada. Bebidas de tudo incluído comparado com outros hotéis de 4 estrelas também é muito bom, o quarto bastante aceitável para uma família de 4 pessoas, com espaço e varanda e a limpeza também era boa e sempre a horas. O que podia melhorar, a oferta do tudo incluído entre as refeições achei fraca e com pouca variedade, os corredores do hotel, pelo menos da área onde fiquei poderiam ter melhoramentos pois são escuros e nota-se algum desgaste, e para mim é a área menos cuidada, de resto gostei da localização, e de tudo o que já referi. Outra coisa que gostei foi o cheiro sempre agradável quando entramos no hotel, na área da receção! Recomendo.

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Had a good holiday. Like others said it it very noisy in the restaurant one of the pools was very busy. But overall had a good holiday it was value for money.

We been impressed how good the hotel was. Love the children activities, children area. Food was great too, good selection, I was just missing bananas and cucumber. Apartment was great too, service great. Great facility for kids to stay and not far from sea. And also very quit hotel in night time as on that how busy is.