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Reviews

What our customers share

Leo left a review on 7 Oct 2026
10 / 10

Niks te klagen! Gewoon goed.

Prima verblijf gewoon goed.

Bedankt voor uw positieve beoordeling! We zijn blij te horen dat u een prima verblijf heeft gehad bij MedPlaya Hotel Bali. We hopen u in de toekomst weer te mogen verwelkomen!

Rocio left a review on 5 Oct 2026
7 / 10

Bien

Nos gustó el hotel en cuestión de servicios( piscina..entretenimiento..) el desayuno estaba muy bien. Las habitaciones son amplias y el personal agradable. Pero lo que nos decepcionó era la limpieza . El pasillo de las habitaciones olía fatal.. Dentro de ellas, aunque ya estuviera hecha, no olía a limpio.. A mí me pusieron una toalla rota. Y la limpieza para nosotros es fundamental así que no sé si volveríamos. Y los 10 € de depósito del termo no me le devolvieron. ( Yo no me di cuenta y la recepcionista yo creo que no lo miro)

Thank you very much for sharing your feedback and for highlighting the positive aspects of your stay, such as our facilities, swimming pool, entertainment, breakfast, spacious rooms and the friendliness of our staff. We are sorry that the cleanliness was not to your expectations, as this is a very important aspect for us. Regarding the smell in the corridors and the appearance of the carpets, we would like to clarify that these are older carpets that are cleaned daily. However, over time, they can naturally show some signs of wear due to their age and continued use. Regarding the €10 charge, we would like to clarify that this was not a refundable deposit, but rather the charge for the kettle service. We are sorry if this was not sufficiently clear at the time of your stay. We sincerely appreciate your feedback and hope to have the opportunity to welcome you again and provide you with a more satisfactory experience.

Vendula left a review on 5 Oct 2026
8 / 10

Hotel was wonderful, especially beautiful room and delicious food.

We appriciated great activities for children. Clean and awesome kids pool. One and only disadvantage was noisy guests especially at night.

Thank you so much for your kind words about MedPlaya Hotel Bali! We're thrilled to hear that you enjoyed the beautiful room, delicious food, and the great activities we offer for children, as well as our kids' pool. If another guest bothers you, please let us know so that we can assist you immediately.We hope to welcome you back for another wonderful stay in the future!

MARTA left a review on 5 Oct 2026
7 / 10

Vacaciones en familia

Mejorar las frutas en la cena casi no hay ni piña la sandía inexistente y el melón también y me da la impresión de que todo en este hotel está enfocado en el cliente inglés a los españoles no se les trata igual lo de las tarjetas para las bebidas un incordio y lo del todo incluido es una medio verdad, hemos ido hace dos años pero no creo que repitamos más

Muchas gracias por compartir su opinión con nosotros. En cuanto a la selección de frutas, nos gustaría aclarar que, por ejemplo, durante el desayuno ofrecemos piña, melón y sandía, entre otras opciones. Nuestra selección de frutas va variando en cada servicio, ofreciendo diferentes tipos de fruta según la disponibilidad y la temporada. Respecto a la tarjeta de Todo Incluido, esta se proporciona para hacer un uso responsable. Los huéspedes pueden consultar en todo momento qué servicios y productos están incluidos en su Todo Incluido a través del código QR habilitado para ello, así como en nuestra página web. Agradecemos sus comentarios y esperamos tener la oportunidad de volver a recibirle y ofrecerle una experiencia aún más satisfactoria.

Lorna left a review on 5 Oct 2026
8 / 10

Great

Lovely room, great view and very comfy bed,

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your room, the stunning view, and found the bed comfortable. We hope to welcome you back to MedPlaya Hotel Bali soon for another relaxing stay!

Jennifer left a review on 4 Oct 2026
8 / 10

Nice little stay

Likes Friendly reception Clean Plenty of sun beds even if they were worn Comfy beds Loved the extra pillows Improvements The breakfast was OK but could be better and the sun beds at the lower pool had seen better days, it would be lovely if there we the same as the pool on the same level as reception. Female entertainment member was a bit fierce when trying to get people to join in, the guys were lovely and didn't shout! Advertise the pool bar food, didn't realise until the last day they did food and then it was too late.

Thank you very much for sharing your feedback and for highlighting the positive aspects of your stay, such as the friendliness of our reception team, the cleanliness of the hotel, the comfortable beds and the availability of sun loungers. We have taken note of your comments regarding breakfast and our entertainment team, as they help us continue improving our guests’ experience. Regarding the sun loungers around the lower pool, we would like to mention that we have recently added new loungers, and the new and older ones are currently being used together as we are carrying out the replacement process progressively. We also appreciate your suggestion regarding better communication of the food service available at the pool bar. We are sorry that you only discovered this service on your last day, and we will take your comment into consideration to make this information more visible to our guests. We hope to have the pleasure of welcoming you back in the future so that you can enjoy the improvements we are making.

Marzena left a review on 4 Oct 2026
9 / 10

Bardzo udany pobyt

Wszystko mi się podobało szczególnie baseny i jedzenie

Bardzo się cieszymy, że Twój pobyt w MedPlaya Hotel Bali był udany! To wspaniale, że szczególnie przypadły Ci do gustu nasze baseny i jedzenie. Dziękujemy za pozytywną opinię i mamy nadzieję, że wkrótce znów nas odwiedzisz!

BARBRO MARIE left a review on 4 Oct 2026
8 / 10

Good location

Nice staff and location. We stayed at highest ( 8th) floor and had an central AC machine on our roof which was a bit disturbing during evening and night.

Thank you for your feedback! We're glad to hear that you enjoyed our location and found our staff to be nice. We apologize for the disturbance caused by the central AC unit on the roof during your stay. Your comments are valuable to us, and we will look into this issue to improve our guests' experience. We hope to welcome you back in the future for a more pleasant stay!

ELLEN MARGARET left a review on 3 Oct 2026
8 / 10

Short trip to visit friends.

Male receptionist was rather rude and very unhelpful. English gent who spoke fluent Spanish also.

Thank you for your feedback regarding your recent stay at MedPlaya Hotel Bali. We are sorry to hear about your experience with our reception staff. It's important to us that all our guests feel welcomed and well-assisted. We will address this issue with our team to ensure better service in the future. We appreciate your comments and hope you will consider staying with us again.

Felipe left a review on 1 Oct 2026
9 / 10

Fenomenal

Muy agusto y todo muy bien

¡Muchísimas gracias por tu comentario! Nos alegra saber que disfrutaste de tu estancia en el MedPlaya Hotel Bali. Nuestro objetivo es ofrecer una experiencia inolvidable y es gratificante saber que logramos hacerlo. Esperamos verte de nuevo pronto. ¡Un saludo!