We take care of the transfer from the airport.
We make it easy for you with Economy Connect.
Terms and conditions of the free transfer service
Guests staying at Medplaya for six nights or more in Benidorm are offered the free Economy Connect Shuttle transfer service to and from Alicante Airport.
To benefit from the free Economy Connect Shuttle transfer, your hotel booking must have been made through our website www.medplaya.com, the transfer booking confirmed at least 48 hours before your arrival date, and you must meet the minimum stay requirement of 6 nights.
After confirming your hotel booking, you can reserve your free Economy Connect Shuttle transfer using the form found at the end of this page. You will need your hotel booking number to do this, and when the transfer booking is completed, you will receive a booking confirmation from Beniconnect S.L. Your transfer booking is not confirmed until you receive the confirmation voucher from Beniconnect. This service cannot be booked directly at the hotel and is only available for return journeys.
The Economy Connect Shuttle transfer service from Alicante Airport is available seven days a week except on 25th December. From 1st April to 31st October, the service operates 24 hours. From 1st November to 31st March, the service is available for flights with arrival and departure times between 07:00 and 23:50.
The free shuttle transfer service includes one suitcase per person and one piece of hand luggage. If you decide to add an additional piece of luggage to your booking, you must pay for it directly to the transfer provider upon your arrival. Child seats are not available on this service.
For any queries, you can contact us via email at contactcentre@medplaya.com or through our telephone number (34) 951 989 315 (Spain) or 0843 508 5479 (United Kingdom). We will be happy to assist you.
Note: We do not offer any other free service except the Economy Connect Shuttle to and from Alicante Airport
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Additional information
Queries, cancellations and amendments
This shuttle transfer service is carried out in collaboration with the transportation provider BENICONNECT S.L.U. If you have any doubts or specific enquiries about the transfer service after making the reservation, you should contact Beniconnect directly via email at reservas@beniconnect.com or by phone at +34965850790.
It is crucial to provide accurate flight details, including flight numbers and arrival/departure times when booking the transfer. In cases where this information is incorrect or doesn't match, Beniconnect and MedPlaya Hotels will not assume any responsibility for the loss of your transfer. The flight number will always be the primary information for Beniconnect. The customer will be responsable for any additional costs resulting from such errors.
According to the cancellation policy of Beniconnect S.L., cancellations can be made free of charge provided that you contact reservas@beniconnect.com more than 48 hours before the arrival date.
Your transfer will be automatically cancelled in the event of cancellation or modification of your hotel booking.
In case of cancellation, for any reason, within 48 hours prior to the arrival date, a fee of €15 per person will be applied.
Beniconnect's free Economy Connect Shuttle transfer service is indeed complimentary, and you will not be required to provide your credit card details under any circumstances. If there is no availability for the free service, payment options will be presented.
Book your transfer
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