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Reviews

What our customers share

YVONNE HENDRIKA CHRISTINA left a review on 11 Oct 2026
8 / 10

Fijn hotel

Restaurant heeft goed ontbijt, kaart in het restaurant is hetzelfde als vorig jaar dat is erg jammer. Als je een maand verblijft dan is dat niet fijn. Waarom niet in de even weken menu 1 en oneven weken menu 2? Marcelo is een goede manager die de jongere dames onder zijn hoede neemt, wat ook echt nodig is.

Beste Yvonne, Bedankt voor het delen van uw ervaring met ons. Uw feedback is voor ons van groot belang en we hebben uw opmerkingen met het team gedeeld. We zijn blij dat u een prettig verblijf heeft gehad en we kijken ernaar uit u opnieuw te mogen verwelkomen.

Neeta left a review on 10 Oct 2026
8 / 10

Enjoyed our stay

Excellent stay. Loved rooftop area. Breakfast great. Bathroom little tired

Dear Neeta, Thank you for taking the time to leave your comments. We are pleased that you had an enjoyable stay with us and we hope to see you again soon.

Gary left a review on 7 Oct 2026
10 / 10

Fantastic small hotel

Superb short stay, laid back vibe, lovely roof top pool and bar.

Dear Gary, Thank you for your wonderful review. We are delighted to hear that you enjoyed the relaxed atmosphere, as well as our rooftop pool and bar. We hope to have the pleasure of welcoming you back again soon.

EVA PIEDAD left a review on 6 Oct 2026
10 / 10

Súper buena!!

Desaliño y cena súper bien , habitación muy limpia , Vistas muy buenas . Lo único que a partir de las 22:00 abajo en el bar , ya no ponen un café

Estimada Eva Muchas gracias por compartir su valoración tan positiva. Nos alegra saber que disfrutó de su estancia, especialmente de la cena, la limpieza de la habitación y las buenas vistas. Agradecemos también su observación sobre el servicio de café en el bar a partir de las 22:00. Esperamos tener el placer de volver a recibirle y ofrecerle otra estancia igual de agradable. Saludos cordiales, Hoteles MedPlaya Benidorm

David left a review on 1 Oct 2026
10 / 10

Great location.

Loved the hotel. Very chilled out rooftop bar and pool. Staff friendly. Rooms lovely and comfortable. We will definitely be back.

Dear David, many thanks for sharing comments with us. We are delighted that you enjoyed your stay and were pleased with all that we have to offer. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm

Maritza left a review on 30 Sep 2026
10 / 10

Satisfactorio

Muy buena experiencia, todo el personal muy amable.

Estimada Maritza Muchas gracias por compartir su valoración. Nos alegra saber que tuvo una muy buena experiencia con nosotros y que destacó especialmente la amabilidad de todo nuestro equipo. Esperamos tener el placer de volver a recibirle en Agir Springs en una próxima ocasión. Saludos cordiales, Hoteles MedPlaya Benidorm

Angela left a review on 28 Sep 2026
9 / 10

Hard to get through to reception - when traveling from abroad it can be worrying if there is no direct number to the hotel

Breakfast time - good round short before ending time

Dear Angela Thank you for taking the time to share your comments with us. We are pleased to hear that you enjoyed our breakfast and found it a good option, even when visiting shortly before the end of breakfast service. We are sorry, however, that you experienced difficulties getting through to our reception team by telephone. All calls are directed to our contact centre and then to the requested destinations. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide you with an even more reassuring and enjoyable experience. Kind regards, MedPlaya Hotels Benidorm

Matthew left a review on 24 Sep 2026
9 / 10

Excellent location, friendly & helpful staff

I stayed Thursday - Monday, the 1st 3 nights as part of a bigger group then the last night was a separate booking, personally couldn’t fault the hotel, staff, location, facilities etc, only thing that I was told wasn’t great was the breakfast by other members of my group booking, however I never made it to breakfast so it didn’t affect my stay, I would definitely stay again myself & recommend to friends/family

Dear Matthew Thank you for sharing your comments. We are delighted to hear that you personally had such an enjoyable stay and that you were pleased with our friendly and helpful team, convenient location and facilities. Thank you for your recommendation, and we are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit. Kind regards, MedPlaya Hotels Benidorm

Mark left a review on 23 Sep 2026
10 / 10

Lovely hotel

Lovely staff very friendly

Dear Mark Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your stay and, especially, that you found our staff so friendly and welcoming. We hope to have the pleasure of welcoming you back for another lovely stay in the future. Kind regards, MedPlaya Hotels Benidorm

PEDRO left a review on 18 Sep 2026
6 / 10

Buena estancia

El menú aunque bueno para una estancia larga se hace repetitivo. Durante la estancia un ascensor estuvo averiado

Estimado Pedro Gracias por compartir su valoración y por destacar que disfrutó de una buena estancia con nosotros. Lamentamos que, durante una estancia más prolongada, el menú le resultara algo repetitivo. Asimismo, sentimos las molestias ocasionadas por la avería de uno de nuestros ascensores durante su estancia. Esperamos tener el placer de volver a recibirle y ofrecerle una experiencia aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm