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Avis

Ce que partagent nos clients

STEPHEN a laissé un avis le 17 Sept 2026
9 / 10

Value for money

Reception staff brill food brekky good fantastic pool

Dear Stephen Thank you for your kind review. We are delighted to hear that you found our hotel good value for money and that you enjoyed the service from our reception team, our breakfast and our fantastic pool. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm

Anthony a laissé un avis le 17 Sept 2026
10 / 10

Really enjoyed my stay and look forward to returning.

Check in was a breeze and food was nice too.

Dear Anthony Thank you for sharing your comments. We are delighted to hear that you really enjoyed your stay, found the check-in process smooth and easy, and were pleased with the food. It is great to know that you are already looking forward to returning. We will be delighted to welcome you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm

Marc a laissé un avis le 16 Sept 2026
9 / 10

3rd time staying here great hotel

Food was great , hotel was clean

Dear Marc Thank you very much for your kind review and, above all, for choosing to stay with us for the third time. We are delighted to know that you continue to enjoy your stays at our hotel. It is great to hear that you were pleased with the food and found the hotel clean. We look forward to welcoming you back for your next visit Kind regards, MedPlaya Hotels Benidorm

Juan Antonio a laissé un avis le 16 Sept 2026
10 / 10

Todo perfecto

Todo genial aunque me gustaria que hubiera mas actividades para los niños

Estimado Juan Antonio Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que, en general, todo fue perfecto y que disfrutó de su estancia. Agradecemos también su sugerencia sobre ampliar las actividades para los niños. Esperamos tener el placer de recibirles de nuevo muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Darren a laissé un avis le 16 Sept 2026
10 / 10

Always a pleasure to stay at this hotel.

Food, staff, cleanliness, easy check in. Swimming pool lovely. They wasn't a green Samsung S22 phone handed in by any chance

Dear Darren Thank you for your lovely review and for choosing to stay with us once again. We are delighted to hear that you continue to enjoy your visits, and that you were pleased with the food, friendly staff, cleanliness and easy check-in process. We are also glad you enjoyed our swimming pool. Regarding the green Samsung S22 phone, we are sorry to hear that you may have misplaced it. We will check with our reception and lost property to see if anything has been handed in. Fingers crossed! We hope to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm

MARK a laissé un avis le 16 Sept 2026
8 / 10

Friendly staff, clean and good location

Nice hotel with friendly staff, room cleaned daily and all communal areas were clean and bright, location is good, we only had breakfast but it was fine with various options.

Dear Mark Thank you for sharing your thoughts with your stay with us. We are delighted to hear that you found our staff friendly, your room clean and well maintained, and our communal areas bright and welcoming. It is also great to know that you enjoyed our convenient location and found the breakfast to offer a good variety of options. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm

MARTIN a laissé un avis le 14 Sept 2026
8 / 10

Enjoyable Stay

Very clean hotel incl rooms. Food was very good with plenty of choice. Main problem which has been the same for a few years is the lifts. It is impossible at breakfast and dinner times to get a lift quickly. You need to sort it. When ringing reception the answer machine asking which department you want is only in Spanish. Majority of your customers are English and don't speak Spanish. We were asked to pre register before we arrived ,which we did spending 30 mins doing this to find when we arrived at reception we had to go through the same procedure and there was a long queue to check in.

Dear Martin Thank you for taking the time to share your comments. We are pleased to hear that you enjoyed the cleanliness of the hotel and rooms, as well as the quality and variety of our food. We are sorry, however, that the lifts once again caused frustration during your stay. We also take note of your comments regarding the telephone answering system. Regarding the pre-registration process, we are sorry that you had to repeat information at reception after spending time completing the process in advance. Thank you again for your constructive comments. We are glad that, despite these issues, you had an enjoyable stay overall, and we hope to welcome you back for an even smoother experience in the future. Kind regards, MedPlaya Hotels Benidorm

JOSE a laissé un avis le 10 Sept 2026
8 / 10

Descanso

Lo que mas me gustó fue el trato del personal y lo que menos la comida

Estimado José Gracias por compartir su valoración. Nos alegra mucho saber que lo que más destacó de su estancia fue el trato recibido por parte de nuestro personal. Lamentamos, sin embargo, que nuestra oferta gastronómica no estuviera a la altura de sus expectativas. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm

Esther Paula a laissé un avis le 10 Sept 2026
9 / 10

Hicimos un viaje en familia y lo pasamos muy bien y bien. La habitación está genial y la media pensión también, aunque sólo era desayuno y cena. El servicio de limpieza muy bien. Pero deberían utilizar primero el español y luego el inglés.

Todo estuvo perfecto. La única pega fue que la media pensión sólo podía ser desayuno y cena, aunque el buffet está bien. El personal muy amable y la habitación nos gustó mucho. Esperamos repetir.

Estimada Esther Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutaron de su viaje en familia y que quedaron satisfechos con la habitación, la limpieza, el trato de nuestro equipo y la oferta del buffet. Es especialmente gratificante saber que esperan repetir su estancia. Tomamos nota también de su comentario sobre el régimen de media pensión y agradecemos su sugerencia respecto a la posibilidad de contar con mayor flexibilidad en las comidas. En cuanto al uso de los idiomas, agradecemos sinceramente su observación. Contamos con una clientela internacional y nuestro objetivo es atender a todos nuestros huéspedes de la manera más cómoda posible. Muchas gracias nuevamente por su confianza y por recomendarnos. Será un placer volver a recibirles en una próxima visita. Saludos cordiales, Hoteles MedPlaya Benidorm

Andrew a laissé un avis le 9 Sept 2026
10 / 10

Excellent stay, great hotel. Staff, food, rooms and pool all amazing

The reception staff are great. The rooms are clean and a good size. The food and pool were spot and and the hotel is close to the beach and nightlife.

Dear Andrew Thank you very much for your sharing your comments. We are delighted to hear that you had an excellent stay and that you enjoyed so many aspects of the hotel, from the cleanliness and size of your room to our food and swimming pool. It is especially pleasing to know that our reception team made such a positive impression on you. We are also glad that you appreciated our convenient location, close to the beach and nightlife. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, MedPlaya Hotels Benidorm