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TIMOTHY a laissé un avis le 02/06/2026
9 / 10

A really good hotel!

Only a short stay here but it was worthwhile. We stayed at the Riudor recently and there are some similarities with both hotels.They both give very good value for money and all areas are smart and tidy.The food standard and choice at the Rio Park in my view was better,food was served hotter than a great many hotels of this standard,maybe down to the fact that it was busier and can accommodate more guests.My vegetarian wife was well impressed with the choice of dishes that were available and the high standard served,also caters more for families,great pool with lots of kids toys installed.Very good UK TV channel choice in the rooms.Entertainment was on whilst we were there but we did use the "Strip" for our fun and games! It is a small walk uphill from the main Benidorm entertainment area,nothing to be a problem for most of us and this also gives the hotel a good bit of insulation from the crowds and noise that can be be an issue with certain hotels located right in the middle of the mayhem that can be a little too intrusive at busy times.The only downside for us initially was the lifts in the hotel.First use was terrible,overloaded lifts showing up after waiting far too long,one lift giving out false alarms when it was NOT overloaded and when we finally got in the lift the doors just opened and closed when they wanted,we actually got out and walked.Saw many families with pushchairs and young children walking down the last couple of floors to the dining room at meal times.Advice is choose the lift times to avoid peak use,early meal times were best.Would we return to the Rio Park? - Yes anytime!

Dear Timothy, Thank you for taking the time to share your comments. We're pleased to hear that you enjoyed your stay at MedPlaya Hotel Rio Park and found it to be a worthwhile experience. It's great to know that you appreciated the variety and quality of the food, as well as the facilities for families and children. We apologise for the inconvenience you experienced with the lifts. We are always looking at ways to improve this service. We're delighted to hear that you would return to the Rio Park anytime and look forward to welcoming you back for another enjoyable stay. Kind Regards, MedPlaya Hotels Benidorm

RAFAELA a laissé un avis le 02/06/2026
7 / 10

Familiar, divertido

Estuvimos dos días y una noche, en general muy completo este hotel, lo que sí es verdad esque el wifi se internet no llegaba a la habitación, tuvimos problemas con la caja fuerte pero llamamos y en seguida vino el técnico 😊, el tema de la comida pues está bien, no es una comida para tirar cohetes, ya que es un hotel de 4 estrellas, me esperaba más y mejor, pero calidad precio muy bien !!! El personal muy bien porque cualquier cosa que te pasaba les llamabas y contestaban en seguida, para disfrutar en familia super ! Y lo que menos me gustó fue que la mayoría de hoteles por no decir todos, tienen parking propio y este hotel no tiene parking te dan la opción de aparcar a diez minutos del hotel ...menos mal que cogimos aparcamiento en frente del hotel, pero en un aparcadero de la calle😅. Quizás vuelva a repetir ! 😊😊😊

Estimada Rafaela, Muchas gracias por compartir su experiencia en el MedPlaya Hotel Rio Park. Nos alegra saber que disfrutaste de ts estancia en familia y que nuestro personal estuvo a la altura de sus expectativas. Lamentamos los inconvenientes que tuviste con el Wi-Fi y la caja fuerte, pero nos alegra que nuestro equipo pudiera ayudarte rápidamente. Agradecemos también sus comentarios sobre la comida. Respecto al aparcamiento, entendemos que puede ser un inconveniente. Esperamos verle de nuevo en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm

María jose a laissé un avis le 01/06/2026
7 / 10

Hotel enfocado para ingleses, nada para españoles

El hotel estaba muy limpio y bien ubicado pero tanto las comidas ( variedad y horarios) como la animación era enfocada a ingleses, la piscina cierra a las 18h, cena desde 19-21h, y no hay servicio de comida a medio día. El primer día fuimos a cenar a las 20.30 y ya estaban recogiendo toda la comida e insistiendo para que comiésemos rápido, la segunda noche decidimos no cenar alli

Estimada Maria José Gracias por compartir su experiencia con nosotros. Lamentamos que la oferta gastronómica y los horarios no hayan cumplido con sus expectativas. Apreciamos su comentario sobre la limpieza y ubicación del hotel, y tomaremos en cuenta sus observaciones sobre la animación y los horarios de las comidas. Nuestro objetivo es brindar una experiencia agradable para todos nuestros huéspedes, y su feedback es invaluable para mejorar nuestros servicios. Esperamos que nos den otra oportunidad en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm

sheryl a laissé un avis le 01/06/2026
10 / 10

Great week

Had a great 1 week stay.the only negatives for me were waiting for lifts at meal times and the entrance to the hotel was a bit dreary at night time.food,rooms,staff,pool area were great though I do think the hotel should stop non residents using the pool.its unfair on guests who have payed to use the facilities. Most hotels now need your room card to access the pool

Dear Sheryl, Thank you for your feedback! We're thrilled to hear that you had a great week with us and enjoyed the food, rooms, staff, and pool area. We appreciate your comments regarding the lift wait times and the entrance ambiance at night; your insights will help us improve. We also understand your concerns about non-residents using the pool, and we will take your suggestions into consideration. We hope to welcome you back soon for another enjoyable stay! Kind Regards, MedPlaya Hotels Benidorm

Andrew a laissé un avis le 31/05/2026
8 / 10

Great break great hotel

Lifts were a problem at peak times being on 9th floor

Dear Andrew, Thank you for your feedback! We're glad to hear you had a great break at MedPlaya Hotel Rio Park. We apologise for the inconvenience you experienced with the lifts during peak times. Your comments are valuable, and we will look into ways to improve this for our guests. We hope to welcome you back for another stay in the future! Kind Regards, MedPlaya Hotels Benidorm

DAVID JOHN a laissé un avis le 30/05/2026
8 / 10

Few nights away

The lifts were a nightmare.

Dear David John, Thank you for your feedback regarding your recent stay at MedPlaya Hotel Rio Park. We apologise for the inconvenience you experienced with the lifts. We understand how frustrating that can be especially during meal times. We appreciate your input and hope to welcome you back for a more enjoyable stay. Kind Regards, MedPlaya Hotels Benidorm

CLAIRE a laissé un avis le 29/05/2026
10 / 10

Excellent hotel

Just returned from a great stay at Rio park will definitely return

Dear Claire, Thank you for your wonderful review! We're thrilled to hear that you had a great stay at MedPlaya Hotel Rio Park. We look forward to welcoming you back on your next visit! Kind Regards, MedPlaya Hotels Benidorm

Karen a laissé un avis le 29/05/2026
10 / 10

Brilliant

Had a great time

Dear Karen, Thank you for your wonderful feedback! We're thrilled to hear that you had a great time at MedPlaya Hotel Rio Park. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm

joseph a laissé un avis le 28/05/2026
8 / 10

Nice Hotel and location was perfect.

First time we stayed at the Rio Park and overall very happy that we picked it.

Dear Joseph, Thank you for your kind words! We're pleased to hear that you enjoyed your stay at MedPlaya Hotel Rio Park and that our location met your expectations. We hope to welcome you back for another memorable visit in the future! Kind Regards, MedPlaya Hotels Benidorm

Emily a laissé un avis le 27/05/2026
8 / 10

Good value for money

Hotel is amazing value for money, breakfast was good, evening meal was not so good. Lifts seem to stop working a lot. Pool area is really good especially for Benidorm, lots of space and plenty of sun loungers. If your looking for a good value hotel just off the main strip it’s definitely worth a visit

Dear Emily, Thank you for your review! We're delighted to hear that you found our hotel to be amazing value for money and that you enjoyed the breakfast and pool area. We appreciate your feedback regarding the evening meal and the lifts. We're glad you enjoyed your stay and hope to welcome you back to MedPlaya Hotel Rio Park in the future! Kind Regards, MedPlaya Hotels Benidorm