Avis
Dear Nicola, thank you so much for your lovely words. It was an absolute pleasure to welcome you back, and it means the world to us to know that you felt at home with us once again. Knowing how much your comfort and wellbeing matter, we are delighted that our team could be there for you and help make your stay as enjoyable as possible. Your kindness towards the staff is something we truly cherish. They will be so happy to read your comments, as they have a great deal of affection for you too. Thank you for your continued trust, your warmth, and your support over the years. We already look forward to seeing you again and welcoming you back to your home by the Mediterranean. With our warmest wishes, Guest Service Manager and The Pez Espada Team
Dear Michael, thank you so much for your beautiful words. Reading that you returned home feeling refreshed and relaxed truly means a lot to us, as this is exactly the experience we hope to create for our guests. We are delighted that you enjoyed the calm atmosphere of the hotel, the comfort of your room, and the kindness of our team. Your recommendation to family and friends is the greatest compliment we could receive. We very much look forward to welcoming you back to Pez Espada again soon. Best regards, Guest Service Manager
Dear Wilma, thank you very much for your lovely review. We are delighted to know that you enjoyed the comfort and cleanliness of the rooms, our spacious reception area, and especially our excellent location. It would be a pleasure to welcome you back again soon. Kind regards, Guest Service Manager
Querido Jose, muchas gracias por compartir su comentario y sus sugerencias. Tomamos nota de sus observaciones respecto a los baños de la piscina y las tendremos en cuenta. Asimismo, queremos informarle de que el hotel dispone también de una piscina separada para niños; no obstante, no podemos intervenir en la elección de los huéspedes sobre qué piscina utilizar. Esperamos volver a recibirle muy pronto. Un saludo, Guest Service Manager
Dear John, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay in our Junior Suites and that our location, staff, and facilities met your expectations. It's always a pleasure to welcome back our returning guests, and we can't wait to see you again in the future. Safe travels until then! Best regards, Guest Service Manager
Cher M. Levavasseur, merci beaucoup pour votre commentaire et pour votre confiance. Nous sommes ravis que vous ayez apprécié l’hôtel, son emplacement ainsi que l’amabilité et la disponibilité de notre personnel. Au plaisir de vous accueillir de nouveau très bientôt. Cordialment, Guest Service Manager
Dear Claire, thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your week with us at MedPlaya Hotel Pez Espada. It's great to know that you found our staff friendly and helpful, and that you had a relaxing and comfortable stay. We hope to welcome you back for another heavenly experience soon! Warm regards, Guest Service Manager
Dear Keith, thank you for your lovely feedback. We are pleased to inform you too that the small issue with the internet connection has now been fixed. We hope to welcome you back again soon for an even better experience. Kind regards, Guest Service Manager
Dear Russell, thank you so much for taking the time to leave such an honest and detailed review, and also for speaking with me personally during your stay. I truly appreciate both your lovely comments and your constructive feedback. It always means a lot to us to welcome returning guests like yourself who know the hotel so well and continue choosing us year after year. I’m really pleased to hear that you still enjoyed the location, the food, the entertainment overall, and especially the friendliness and effort of the staff. I know the team will really appreciate your kind words. I also completely understand the points you raised during your stay, and please be assured that I have already taken your comments on board. Feedback from loyal guests like yourself is genuinely important to us, as you know the atmosphere and spirit of the hotel better than anyone. Thank you again for your continued support and for already booking to return in December — that truly means a great deal to us. I look forward to welcoming you back again soon and hopefully making your next stay an even better one. Warm regards, Guest Service Manager
Querida Maria Nievs, muchísimas gracias por compartir su valoración y, sobre todo, por seguir eligiéndonos desde hace más de 20 años. Comentarios como el suyo significan muchísimo para todo el equipo de Hotel Pez Espada. Nos alegra enormemente saber que sigue disfrutando de nuestra ubicación privilegiada, del ambiente del hotel y de la atención de nuestro personal de recepción y restaurante. También nos complace que haya disfrutado de la habitación Club Superior, de su amplitud y de la comodidad de la cama, así como de nuestro desayuno buffet. Agradecemos también sus comentarios sobre el cambio de las cucharillas de café por palitos de madera. Tomamos nota de su observación, ya que opiniones como la suya nos ayudan a seguir mejorando nuestros servicios y la experiencia de nuestros huéspedes. Gracias de nuevo por su confianza y fidelidad durante todos estos años. Será siempre un placer volver a darle la bienvenida a su casa en La Carihuela. Un saludo, Guest Service Manager