Reseñas
Lo que comparten nuestros clientes
Le sobra una estrella
Estimado Gonzalo Gracias por dedicar unos minutos a compartir su valoración. Nos alegra saber que encontró a nuestro personal profesional y queremos agradecerle su mención a Luis, de recepción, y Santiago, de mantenimiento. Lamentamos, sin embargo, que varios aspectos del hotel no hayan cumplido sus expectativas. Sentimos también las molestias ocasionadas por el frigorífico de su habitación. Gracias de nuevo por destacar tanto los aspectos positivos como aquellos que, en su opinión, debemos mejorar. Saludos cordiales, Hoteles MedPlaya Benidorm
Really nice hotel with lovely staff
Dear Vinnie Thank you for your sharing your review. We are delighted to hear that you enjoyed our location, the cleanliness of the hotel and the variety of food available with our All Inclusive service. It is particularly pleasing to know that our team made such a positive impression and that you found everyone friendly, pleasant and always happy to help. We also appreciate your feedback regarding the All Inclusive drinks finishing at 11pm. Thank you again for all your comments. We are very pleased that, overall, you had such an enjoyable stay and hope to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm
The hotel is in a perfect location
Dear Anita Thank you for taking the time to share your review. We are pleased to hear that you found our location perfect and that you were particularly happy with the friendly and attentive service provided by our housekeeping team. We appreciate your comments regarding the condition of your room, particularly the flooring, and will pass these observations on to the relevant department. We have also noted your suggestion regarding the breakfast selection and English-style bacon. We are sorry, however, that you found some members of our restaurant team less welcoming than expected. Thank you again for your constructive comments. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind regards, MedPlaya Hotels Benidorm
Excellent hotel. Great location
Dear Joanne Thank you for sharing your comments. We are delighted to hear that you enjoyed your stay and particularly appreciated our convenient location and the food. It is always a pleasure to know that our guests leave with such a positive impression. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, MedPlaya Hotels Benidorm
Agradable
Estimado Severo Muchas gracias por compartir su experiencia y, especialmente, por elegirnos por tercera vez. Nos alegra saber que su estancia volvió a ser agradable y que le resulta familiar reencontrarse con miembros de nuestro equipo de anteriores visitas. Agradecemos también su comentario sobre el uso de las hamacas de la piscina. Gracias de nuevo por su fidelidad y por ayudarnos con sus sugerencias a seguir mejorando la experiencia de nuestros huéspedes. Esperamos tener el placer de recibirle por cuarta vez muy pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Enjoyed my stay
Dear Alan, Thank you for sharing your feedback and, especially, for choosing MedPlaya Hotel Riudor on several occasions. We are very pleased to know that you continue to enjoy your stays with us, and we truly appreciate your loyalty. We are, however, very sorry for the repeated problems with the lift during your ten-day stay. Thank you for continuing to place your trust in Riudor despite this inconvenience. We hope to welcome you back again and provide you with an even smoother and more enjoyable experience. Kind regards, MedPlaya Hotels Benidorm
Fantastic staff amazing especially the receptionist that checked us in shevwas amazing
Dear Linda Marie Thank you very much for your wonderful review and for choosing the Riudor for your second stay, especially for the occasion for your partner’s birthday. We are delighted to hear that you received such excellent service from everyone, from our reception team through to our housekeeping staff. It is also great to know that you were so pleased with your room and that we could contribute to making your partner’s birthday celebration even more special. Thank you again for returning to Riudor. We hope to have the pleasure of welcoming you both back for many more memorable stays. Kind regards, MedPlaya Hotels Benidorm
Great 5 days in Benidorm!
Dear Steven Thank you for sharing review. We are delighted to hear that you enjoyed such a great five days in Benidorm and that your experience was positive from the moment you arrived. It is wonderful to know that our team made you feel welcome, check-in was smooth and your room was both comfortable and clean. We especially appreciate your recommendation and are pleased to hear that you would happily stay with us again. We look forward to welcoming you back for another memorable visit. Kind regards, MedPlaya Hotels Benidorm
Fantastic stay in a little lovely hotel. The staff were lovely . Food delicious and plenty of drinks
Dear Alison, Thank you for your kind words. We are delighted that you had an enjoyable stay with us and we hope to see you soon again.
Great again
Dear David Thank you for your lovely review. We are delighted to hear that you enjoyed the hotel, our great location and, most importantly, the friendly service provided by our team. We are also pleased that you found the breakfast satisfactory and that, overall, you had a fault-free stay. Thank you again for your continued support. We look forward to welcoming you back for another great stay. Kind regards, MedPlaya Hotels Benidorm