Reseñas
Lo que comparten nuestros clientes
Great again
Dear David Thank you for your lovely review. We are delighted to hear that you enjoyed the hotel, our great location and, most importantly, the friendly service provided by our team. We are also pleased that you found the breakfast satisfactory and that, overall, you had a fault-free stay. Thank you again for your continued support. We look forward to welcoming you back for another great stay. Kind regards, MedPlaya Hotels Benidorm
Great hotel. Terrible lift delay problem
Dear Christine Thank you for sharing your feedback. We are delighted to hear that you enjoyed the food, comfortable beds, daily housekeeping and lovely pool area, and that you were able to find a sun lounger whenever you wanted one. We are sorry, however, that the lift service caused frustration during your stay. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm
Hotel muy familiar
Estimada Yasmina Muchísimas gracias por compartir una valoración tan completa y, sobre todo, por seguir eligiendo el Riudor como vuestro hotel de referencia en Benidorm. Nos alegra enormemente saber que, a pesar de encontrarnos en una zona con tanta actividad y música en directo, disfrutáis de un ambiente tranquilo dentro del hotel. Nos encanta saber que valoráis la ubicación, nuestras habitaciones, la gastronomía y, especialmente, la atención de nuestro equipo. Vuestro reconocimiento es una gran motivación para todos nosotros. Lamentamos, eso sí, que durante varias de vuestras estancias uno de los dos ascensores haya estado fuera de servicio. También agradecemos la sugerencia sobre incorporar yogures al buffet de desayuno. Gracias por vuestra confianza y por seguir contando con nosotros año tras año. Esperamos continuar siendo vuestro hotel de referencia durante muchas estancias más. Saludos cordiales, Hoteles MedPlaya Benidorm
Excellent hotel, facilities and staff
Dear Graham Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that our team was helpful and attentive from the moment you arrived until your departure. It is also great to know that you were pleased with your room and found our facilities to provide everything you needed for a comfortable stay. We hope to have the pleasure of welcoming you back to the Riudor in the future. Kind regards, MedPlaya Hotels Benidorm
Cómodo y tranquilo.
Estimada Neus Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de una estancia cómoda y tranquila, destacando especialmente la atención de nuestro personal, la excelente limpieza y la calidad de nuestras comidas y bebidas. También nos complace saber que los horarios de desayuno y comida fueron de su agrado y que encontró el comedor cómodo y sin colas. Lamentamos, no obstante, que el horario de la cena haya resultado demasiado temprano para usted. Esperamos tener la oportunidad de volver a darle la bienvenida y ofrecerle otra agradable experiencia. Saludos cordiales, Hoteles MedPlaya Benidorm
Most enjoyable
Dear Ian Thank you very much for your lovely feedback and for choosing to stay with us again. We are delighted to hear that you once more received excellent service and that we were able to accommodate your request regarding the floor of your room. It is wonderful to know that your request was taken care of and contributed to another enjoyable stay. Your continued trust and loyalty are greatly appreciated. We look forward to welcoming you back again for another most enjoyable stay. Kind regards, MedPlaya Hotels Benidorm
We had a fantastic break from start to finish. The facilities were great, and every aspect of the hotel exceeded our expectations.
Dear Leigh Thank you very much for taking the time to share such wonderful feedback following your recent stay with your friends. We are delighted to hear that you had a fantastic break from start to finish and that our facilities and the overall experience exceeded your expectations. It is especially rewarding to know that our team made such a positive impression. Your kind words about their welcoming, helpful and attentive service are greatly appreciated, and we will be sure to share your sincere thanks with the whole team. Recognition such as yours is a great motivation for our staff and means a great deal to us. Thank you also for your recommendation. We are thrilled to know that you are already looking forward to returning, and we will be delighted to welcome you and your friends back for another fantastic stay. Kind regards, MedPlaya Hotels Benidorm
4 estrellas,que podían ser 3
Estimado Cesar Gracias por compartir su valoración y por destacar especialmente la atención de nuestro personal. Lamentamos que otros aspectos de la experiencia no hayan cumplido con sus expectativas. En cuanto al ambiente del hotel, contamos con una clientela internacional y trabajamos para ofrecer un entorno agradable, respetuoso y acogedor para todos nuestros huéspedes. Agradecemos sus observaciones, ya que nos ayudan a identificar aquellos aspectos en los que podemos seguir mejorando, y esperamos tener la oportunidad de ofrecerle una experiencia más satisfactoria en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm
Another brilliant time at this hotel !
Dear Audrey Thank you very much for sharing your comments and for choosing to stay with us again. We are delighted to hear that you had another brilliant stay and that you were pleased with our fantastic team, the food and your room. We are sorry, however, that other guests smoking and vaping on the terrace affected your experience. Thank you again for your continued support and for your kind words. We look forward to welcoming you back for another stay again soon. Kind Regards, MedPlaya Hotels Benidorm
Relaxing
Dear Robert Thank you for your lovely feedback. We are delighted to hear that you had a relaxing stay and found our team helpful and polite. We hope to have the pleasure of welcoming you back for another relaxing stay in the future. Kind regards, MedPlaya Hotels Benidorm