Opiniones
Lo que comparten nuestros clientes
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Querido Jorge, gracias por tu puntuación. Un saludo, Guest Service Manager
erholsamer Urlaub
Dear Helmut, thank you very much for your kind comments. We are delighted to hear that you had such a pleasant and relaxing stay with us. We appreciate your suggestions regarding the TV reception and the breakfast selection, as they help us to continuously improve our services. We are especially grateful for your kind words about the friendliness of our team, which we will be happy to share with all staff. We look forward to welcoming you back for your next holiday. Kind regards, Guest Service Manager
Perfect short break
Dear Clare, thank you very much for your kind comments. We are delighted to hear that your stay met your expectations and that you had such a positive experience with us. It is especially rewarding to know that you would return and recommend us to your family and friends. Please do not hesitate to contact us directly for your next stay—we will be more than happy to assist in making sure you enjoy another perfect holiday, and to take care of your family and friends as well. We look forward to welcoming you again soon. Kind regards, Guest Service Manager
Holiday in Pez Espada
Dear Albert, thank you for sharing your feedback about your recent stay at MedPlaya Hotel Pez Espada. We are delighted to hear that you enjoyed your visit and appreciated the food, your room, and our beautiful coastal location. We sincerely apologize for the issues you encountered with ants and the unpleasant smells from the shower drain. Please know that we take such matters seriously, and we will address these concerns with our maintenance team to ensure a more comfortable experience for our future guests. We appreciate your loyalty and hope to welcome you back for a fourth visit soon, where we aim to provide you with an even better experience. Best regards, Guest Service Manager
Stunning hotel at an unbelievable price
Dear Richard, thank you very much for your wonderful feedback. We are truly delighted to hear that what was initially planned as a short stay turned into a full week with us—that is always the best compliment we can receive. It’s especially rewarding to know that our team, from reception through to departure, helped make your stay so enjoyable. We’re also very pleased that you found the hotel to be such great value and that it exceeded your expectations. Your kind words mean a lot to us and will certainly be shared with the team. We hope to have the pleasure of welcoming you back again in the near future. Kind regards, Guest Service Manager
Great weekend in lovely hotel
Dear Marie, thank you so much for your wonderful review! We're thrilled to hear that your daughter and her friends had a fabulous time during their stay at MedPlaya Hotel Pez Espada. It's great to know that our staff was helpful and that they enjoyed the hotel's location right by the beach. We appreciate your loyalty and can't wait to welcome you back in the near future. If there's anything specific you would like for your next visit, please feel free to let us know. Warm regards, Guest Service Manager
Weekend
Dear Janet, thank you so much for your wonderful review! We're thrilled to hear that you love our central location and that our staff made your stay memorable. It's our goal to provide a fantastic experience for all our guests, and your feedback truly motivates us. We look forward to welcoming you back to MedPlaya Hotel Pez Espada soon! Warm regards, Guest Service Manager
Agréable, reposant, cadre idyllique
Dear Salah, thank you very much for your feedback. We are pleased to hear that you enjoyed the cleanliness of the room, the calm atmosphere, the availability and friendliness of our staff, as well as the respectful environment among guests. Regarding the maintenance points mentioned, we always encourage our guests to inform reception or our team immediately of any issue during their stay, as our maintenance department is always available to resolve any incident promptly. With regard to the water service at dinner, this is part of our sustainability policy. We provide filtered water in order to reduce environmental impact and single-use packaging, helping us minimise waste and support a more responsible use of resources. Thank you again for your comments, and we hope to welcome you back in the future. Kind regards, Guest Service Manager
good time
Dear Kevin, thank you for your wonderful review! We're thrilled to hear that you enjoyed your time at MedPlaya Hotel Pez Espada and that our staff, location, and food quality met your expectations. We appreciate your feedback regarding the entertainment and will take it into consideration as we strive to improve. We hope to welcome you back for another great stay soon! Kind regards, Guest Service Manager
Bel hôtel
Dear Rose, thank you very much for your feedback and for highlighting the positive aspects of your stay, including the location, the well-maintained hotel, and the quality and variety of our buffet. We would like to kindly note that we always encourage our guests to inform us immediately of any malfunction or issue in the room during their stay, as our maintenance team is always on hand to resolve any problems straight away. We also appreciate your comment regarding the television, which we will certainly take into consideration for review. With regard to the corridor lighting, this is in place as a safety measure to ensure visibility during the night and to prevent any risk of guests tripping or falling. Thank you again for your helpful observations, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Guest Service Manager