Opiniones
Lo que comparten nuestros clientes
Rooms were spacious/clean/modern. Location/food/staff fantastic.
Dear Assumpta, Thank you so much for your lovely review and for choosing MedPlaya Hotel Pez Espada for your first visit to the area. We’re absolutely delighted to hear that your friend’s recommendation helped you find us—and even more so that your stay lived up to expectations! It’s wonderful to know that you and your family enjoyed the rooms, as well as our fantastic location. And yes, that sunshine is certainly something to miss. We truly appreciate your kind words about our team; it means a lot to all of us to know we helped make your first visit to this part of Spain so enjoyable. We’re sorry you just missed the opening of the waterpark—what unfortunate timing! That just gives you the perfect excuse to come back and experience it next time 😊 We would be thrilled to welcome you and your family again in the future and help you create even more wonderful memories. Kindest regards and Happy Easter to you too! Guest Service Manager
Genial
Querido Jose Angel, nos alegra muchísimo saber que ese aroma tan especial sigue siendo algo que les enamora desde el primer momento, ¡es parte de nuestra esencia! Lamentamos que en esta ocasión el descanso no haya sido perfecto. Es posible que el ruido por la mañana se deba a la época en la que nos visitasteis, ya que durante la Semana Santa hay mucha más afluencia en el paseo y el ambiente suele ser más animado de lo habitual. Esperamos poder ofreceros una experiencia más tranquila en vuestra próxima visita. Un saludo, Guest Service Manager
We will come again…we love this Hotel.
Thank you so much for your kind words! We're pleased to learn that you loved your stay at MedPlaya Hotel Pez Espada and that you're planning to return. We look forward to welcoming you back soon! Kind regards, Guest Service Manager
Excellent hotel
Dear Kambiz, thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at MedPlaya Hotel Pez Espada, and that our staff made your birthday celebration special. We appreciate your kind words about our location and service. We hope to welcome you back for another memorable stay soon! Warm regards, Guest Service Manager
Weekender
Dear Janet, thank you for your kind words! It´s great to hear that you enjoyed your stay and found our staff friendly and helpful. Comfort is a top priority for us, and we're glad you found your room to your liking. We look forward to welcoming you back for another wonderful weekend! Kind regards, Guest Service Manager
Gorgeous hotel!
Dear Jack, thank you for your wonderful feedback! We're pleased to hear that you enjoyed the hotel, our facilities, and the friendly service from our staff. We appreciate your comments about the breakfast. We hope to welcome you back soon for another enjoyable stay!
Nice break in a lovely hotel
Dear Sarah, thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay, the food, and our location. Regarding the room situation, we would like to clarify that, according to hotel policy, each room type has a maximum number of guests allowed. Your original reservation was for a Classic room, which is designed to accommodate up to two people only, as reflected in our system. Since you requested that your daughter join you for two nights, we were required to move you to a Superior Pool View room, which is permitted to host three guests. The upgrade was necessary to comply with this policy, even though the size of the room might be similar. We appreciate your understanding of the need to follow these regulations. Your feedback is valuable, and we will continue to look for ways to make such transitions as smooth as possible for our guests. Kinds regards, Guest Service Manager
Volveremos!
Querida Carmen, muchas gracias por tu maravillosa reseña. Nos alegra muchísimo saber que disfrutaste de tu estancia en el MedPlaya Hotel Pez Espada y que el servicio y la limpieza cumplieron con tus expectativas. Será un placer recibirte nuevamente en tu próxima visita. Un saludo, Guest Service Manager
Trevligt hotell vid stranden med god och varierad mat
Dear Barbara, first to thank you for your kind feedback. We are delighted to hear that you enjoyed your stay in all these aspects, it is always encouraging to know that our efforts contribute to a pleasant stay. We also truly appreciate your constructive comments. These insights are very valuable to us, and we will certainly review them as we continuously work to improve our guests’ experience. We hope to have the pleasure of welcoming you again in the future. Kind regards, Guest Service Manager
Ticks every box
Dear Elizabeth, thank you for your wonderful review! Our staff will be delighted to know they made a positive impression. We look forward to welcoming you back to MedPlaya Hotel Pez Espada in the future! Kind regards, Guest Service Manager