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We reward your trust
We value your trust
Discover MedPlaya Amigo!, your loyalty programme
At MedPlaya, we value your trust in choosing us for your holidays and, as a token of our appreciation, we have created the MedPlaya Amigo! loyalty programme. This programme offers exclusive benefits, discounts, and rewards to customers for each stay, promoting a more rewarding experience with greater benefits as the length of stays increases.
Registration is completely free. Your membership level is calculated based on the number of nights you have spent with us at any MedPlaya hotel*, in the two years prior to the check-in date of your next booking.
Discover Our Levels
Levels of the MedPlaya Amigo programme!
Holiday Friends: This is the beginning of a wonderful relationship, similar to the friendships that are formed during the summer holidays. Although we meet by chance, we enjoy each other's company and make a good team.
BFFs: At this level, our relationship has matured and strengthened. We are no longer just acquaintances, but true friends. Together, we enjoy memorable moments, support each other, and share unforgettable adventures.
Soulmates: This is the deepest and most meaningful level of friendship. We have established a strong and lasting bond, supporting each other through all circumstances. Together, we overcome any obstacle and create memories that will endure over time.
| Holiday Friends (1-10 noches) |
BFFs (11-25 noches)* |
Soulmates (26 noches o más) |
|
|---|---|---|---|
| Descuento en reservas a través de MedPlaya.com | 5% | 7% | 10% (15% All Inclusive) |
| Mejor precio online garantizado | |||
| Ofertas y promociones especiales | |||
| Descuento en servicios extra | ** | ||
| Descuento en upgrades | 5% | 7% | 10% |
| Regalo al cambiar de nivel Amigo! | |||
| Regalo de cumpleaños | |||
| Detalle de bienvenida | |||
| Late check-out (según disponibilidad) |
* Total Stays: The MedPlaya Amigo! membership level takes into account the number of nights stayed within a period of the previous 2 years from the date of making the reservation. All direct bookings confirmed and in check-out in your name, within this timeframe will be considered in this calculation.
** 10% discount on the menu at bars and restaurants, outlets (Ondina, Agir Diner, Skyline, Ice Cream Shop, Food Trucks, etc.)
- To benefit from the discounts, customers must be registered with MedPlaya Amigo! before making their reservation, and the discount will be applied during the booking process and reflected in the final price in the booking confirmation.
- Once the BFFs or Soulmate Level is reached, you will not be downgraded until 2 years have passed since your last stay.
- The benefits will be available upon arrival at the hotel and applicable to rooms occupied by MedPlaya Amigo! members.
- Discounts are applied to the final price of the booking, excluding extras, at the time of confirming the reservation.
- MedPlaya Amigo! discounts are not applicable to Hotel + Transport bookings, but these stays count toward membership level calculation.
How is my membership level calculated in MedPlaya Amigo?
Your membership level is calculated based on the number of nights you have spent with us at any MedPlaya hotel in the two years prior to the confirmation date of your next booking.
It is important to know that discounts and benefits apply to confirmed direct bookings made on our official website, www.medplaya.com, or with our Contact Centre, Guest Service Managers, or at the receptions of MedPlaya hotels. They do not apply to bookings made through third-party agents, online travel agencies, or tour operators.
Can I cancel my membership with MedPlaya Amigo! ?
Yes, you can request the cancellation of your membership in the MedPlaya Amigo programme by sending an email to: contact@medplaya.com. You may also be automatically excluded from the programme if you withdraw your consent for the processing of your personal data.
What are you waiting for to sign up? It's all advantages!
Signing up is very easy. You just need to complete the online form, or if you are already at one of the MedPlaya hotels, through a QR code.
MedPlaya Amigo!
¿A qué estás esperando para registrarte? ¡Todo son ventajas!
Registering is very easy. You just need to complete the online form, or at MedPlaya hotels via a QR code.