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Reviews

What our customers share

PAULA MARIE left a review on 2/2/2026
10 / 10

The Best Hotel will be back

Great hotel stayed here lots of times but finding the beds not very comfortable need new mattress xx

Dear Paula Thank you very much for sharing your feedback and for your continued loyalty to our hotel. We are delighted to hear that you consider us the best and plan to return. We appreciate your comments regarding the beds and mattresses. Please be assured that your feedback has been passed on to our management team for review. We look forward to welcoming you back and providing an even more comfortable stay. Kind regards, MedPlaya Hotels Benidorm

Francisco Antonio left a review on 2/2/2026
9 / 10

FIN DE SEMANA EN BENIDORM

Fuimos a pasar un fin de semana a Benidorm en régimen de pensión completa.Hemos de decir que nos hemos sentido muy cómodos en este hotel , destacando la profesionalidad y la simpatía del personal en general que nos ha atendido haciéndonos sentir como en casa.En nuestro caso nos instalamos en una habitación grande y espaciosa muy bien equipada.Buenas instalaciones en general (piscinas, salas de juego, cafeteria, terrazas...).En definitiva es un hotel al que volvería sin dudarlo.

Estimado Francisco Le agradecemos sinceramente que haya compartido su experiencia. Nos alegra enormemente saber que se sintieron cómodos y bien atendidos por nuestro personal, y que su habitación y nuestras instalaciones cumplieron con sus expectativas. Nos llena de satisfacción conocer que consideraría volver a nuestro hotel y esperamos tener el placer de recibirle nuevamente para ofrecerle otra estancia tan agradable como la que describe. Saludos cordiales, Hoteles MedPlaya Benidorm

RHYS left a review on 2/2/2026
10 / 10

Few day stay!

Perfect stay! Hotel was spotless throughout, staff were amazing!

Dear Rhys, we are delighted to hear that the Rio Park ticked all of your boxes and that you enjoyed your stay. Thank you for taking a moment to share your comments. We hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm

deborah left a review on 1/2/2026
9 / 10

Friendly hotel with lots of amenities, comfy bedroom.

Good size room. Very clean. I had use of a fridge and safe in my room. The bed was very comfy and I enjoyed the view of the pool and mountains. The pool was very cold but it was a February stay, the sun didn't let us down though and it was really warm. It was a good location for getting the airport bus. The food was really good and a large selection. I think the only think that let it down was there weren't enough lifts and they broke down while we were there.

Dear Deborah Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our amenities, comfortable and spacious room, cleanliness, in-room facilities, views, location, and the variety of food offered. We appreciate your comments regarding the lifts and apologise for any inconvenience caused during your stay. We look forward to welcoming you back for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm

SUSAN PHILOMENA left a review on 1/2/2026
10 / 10

Best time at Rio Park

I am quite happy with everything, that is why I go to Rio Park every chance I can get there. The staff are really friendly and nothing is too much bother for them to help you in any way. Definitely love the cream cakes yum yum.

Dear Susan Thank you very much for sharing your kind words. We are thrilled to hear that you continue to enjoy staying with us and appreciate the friendliness and helpfulness of our staff. It is wonderful to know that you especially enjoyed our cream cakes! We look forward to welcoming you back to Rio Park on your next visit for another memorable stay. Kind regards, MedPlaya Hotels Benidorm

Chris left a review on 28/1/2026
9 / 10

Exceptional breakfast and value for money.

We had a great stay at The Medplaya Rio Parc. Our room was comfortable and well equipped . Without doubt the thing that impressed us most was the breakfast. The range and quality of the items was exceptional. If we were to improve anything it would be the speed of check in. We arrived at the same time as a coach tour, and despite completing online check-in we had to wait 30 minutes, for most of this time there was only two receptionists.

Dear Chris Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your comfortable room, the facilities, and especially our breakfast, and that you found excellent value in your stay. We appreciate your feedback regarding the check-in process and the wait time. We look forward to welcoming you back to Medplaya Rio Park for another enjoyable stay. Kind regards, MedPlaya Hotels Benidorm

William left a review on 28/1/2026
7 / 10

Value for money,and good location

Food temperature could be improved Lifts need a good servicing and speeding up. The outside of the hotel front isn't very appealing

Dear William Thank you for sharing your feedback. We are pleased to hear that you appreciated our location and the value of your stay. We regret that the temperature of the food, the lifts, and the exterior appearance of the hotel did not meet your expectations. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience. Kind regards, MedPlaya Hotels Benidorm

Jose left a review on 27/1/2026
7 / 10

Buena relación calidad precio

En recepción bien atendidos, el hotel en si muy bien, se nota por parte de los camareros que tienen más amabilidad con la gente extranjera y es entendible... El buffet todo muy bueno, una cosa que no nos gustó es que la segunda vez que nos levantamos en la comida cuando llegamos cuando llegamos ala mesa el camarero ya había recogido la mesa y la bebida que aún quedaba media botella... Según el camarero se pensaba que nos habíamos ido, y resulta que acabamos de llegar pero en fin.. por lo demás todo bien

Estimado José Le agradecemos que haya compartido su experiencia. Nos alegra saber que valoró positivamente la atención en recepción, la calidad del hotel y la amabilidad de nuestro personal, así como la variedad y calidad del buffet. Lamentamos el incidente ocurrido durante la comida y le pedimos disculpas por cualquier incomodidad que esto le haya causado. Esperamos poder recibirle nuevamente y ofrecerle otra estancia tan agradable como la que describe. Saludos cordiales, Hoteles MedPlaya Benidorm

Iain left a review on 26/1/2026
8 / 10

Short break

Easy check in

Dear Iain, Thank you for your review. We're glad to hear that you had a smooth check-in experience during your short break at MedPlaya Hotel Rio Park. We hope to welcome you back soon. Kind Regards, MedPlaya Hotels Benidorm

EDUARDO left a review on 26/1/2026
8 / 10

Pobre para cuatro estrellas

Desayuno y cena bien,las comidas escasas de variedad y la reposición, media hora antes ya quitaban parte de las comidas ,algo de descontrol sobre todo al mediodía.Un saludo

Estimado Eduardo Le agradecemos que haya compartido su opinión tras su estancia con nosotros. Lamentamos que algunos aspectos del servicio de comidas no hayan estado a la altura de sus expectativas, especialmente en lo referente a la variedad, reposición y organización durante el almuerzo. Nos alegra saber que el desayuno y la cena fueron de su agrado y esperamos poder recibirle nuevamente para ofrecerle una experiencia más satisfactoria en todos los aspectos. Saludos cordiales, Hoteles MedPlaya Benidorm