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Reviews

What our customers share

Craig left a review on 01/06/2026
6 / 10

Ok

Kettle and cups but no spoon! Only two milks for two people and did not replace!

Dear Craig, Thank you for your feedback. We’re sorry to hear about the inconvenience regarding the welcome courtesy tray during your stay. We appreciate your comments and will review this to ensure a better experience and comfort for our guests in the future. Please also remember that our reception team is always available to assist with anything you may need during your stay, so we can resolve any issues immediately. Kind regards, MedPlaya Hotels Benidorm

Annisa left a review on 31/05/2026
9 / 10

Amazing stay, no issues with adjustments

I arrived and booking.com hadn't informed hotel of medical needs but thankfully hotel staff helped accommodate and moved rooms to an accessible one. Room itself was perfect and bathroom was amazing. So grateful you switched our rooms. Nothing was an issue for the hotel and I can't wait to stay again soon. The ladies who cleaned were really nice and continued to check on us and if needed anything. Then they also ensured the transfers were aware of my wheelchair. Shame only stayed 3days definitely staying longer next time. Thank u so much

Hi Annisa, Thank you very much for your wonderful feedback. We’re delighted to hear that our team was able to assist you and that you enjoyed your stay. We look forward to welcoming you back soon.Kind regards, MedPlaya Hotels Benidorm.

Joanne left a review on 26/05/2026
10 / 10

Excellent Hotel

I booked this for my son and granddaughter and her friend the accommodation choice was excellent and the hotel was in a great location

Hello Joanne! Thank you very much for your lovely feedback.It is wonderful to hear that they had such a positive experience, and we hope to have the pleasure of welcoming them — and perhaps yourself as well — again in the near future. Kind regards, MedPlaya Hotels Benidorm.

Juan antonio left a review on 26/05/2026
10 / 10

Muy a gusto, como siempre

Realmente no estuvimos alojados en el regente pq hubo algún problema con nuestra reserva y nos cambiaron al flamingo oasis ,q es de la misma cadena,y estuvimos muy bien. De cualquier modo,todos los días íbamos al regente a tomarnos algo,ya q conocemos a camareros y animadores y los echábamos de menos.

Hola Juan Antonio, Muchas gracias por tu fantástica valoración y por tu comprensión. Nos alegra enormemente saber que disfrutasteis de vuestra estancia, ya que para nosotros siempre es un verdadero placer recibiros. Esperamos tener la oportunidad de volver a daros la bienvenida muy pronto. Un saludo, Hoteles MedPlaya Benidorm.

Paul left a review on 21/05/2026
10 / 10

Brilliant stay, lovely hotel

Lovely, clean rooms. Nice bar and big sports screen. Lovely food and good choice. Very good value for money.

Hello Paul, Thank you very much for your kind feedback. We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back again soon! Kind regards, MedPlaya Hotels Benidorm

Virginia left a review on 20/05/2026
7 / 10

Estancia buena

lo bueno de la estancia fue la comida mucha variedad pero lo que no me gustó es que no hubo nada de entretenimiento por la mañana para los niños y la animación nocturna todo ambientado para los ingleses ni una música en español.

Hola Virginia, Muchas gracias por su comentario. Nos alegra saber que disfrutó de la variedad de la comida durante su estancia. Tomamos nota de sus observaciones sobre el entretenimiento y la animación, y las trasladaremos al departamento correspondiente para su revisión. Esperamos poder darle la bienvenida de nuevo en el futuro. Un saludo, MedPlaya Hotels Benidorm

Gary left a review on 18/05/2026
8 / 10

Enjoyed my stay but the karaoke staring at 11o/cwith to many children,I think that time at night should be adult time as it ends at 12o/c.

As below.

Hello Gary, Thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. We appreciate your comments regarding the evening entertainment and will take them into consideration. We hope to welcome you back again in the future. Kind regards, MedPlaya Hotels Benidorm

HELEN left a review on 18/05/2026
10 / 10

Lovely hotel

Lovely Hotel,great staff and delicious food in a great location

Hello Helen, Thank you very much for your feedback. We’re delighted to hear you enjoyed your stay and we look forward to welcoming you back again soon! Kind regards, MedPlaya Hotels Benidorm

Maureen left a review on 12/05/2026
10 / 10

My Happy place

I stay here regularly this year stayed March 14-21 then May 2-9 and due back July 7th for 15 days. I feel really at home know all the staff very well and reception also the great Nacho entertainment he really makes it for everyone. Wouldn't go anywhere else now .

Hi Maureen! Thank you so much for your wonderful review! We're thrilled to hear that the Regente has become your happy place. It's fantastic that you feel at home and for us it is always a pleasure to welcome you back. We look forward to seeing you very soon. Kind regards, MedPlaya Hotels Benidorm

Robert left a review on 12/05/2026
10 / 10

Just lovely

A lovely hotel with lovely people. I always stay with you. I feel so welcome. The staff team are like a family. Your enthusiasm and happiness is infectious. Hopefully, I can be back next year. Have a greatsummer . all the best to all of you at the hotel.

Hello Robert, Thank you so much for your lovely review! We are truly delighted to hear that you feel so welcome and we really appreciate your kind words for the whole team. It is always a pleasure to have you with us and we very much hope to welcome you back next year. Wishing you a wonderful summer as well. Kind regards, MedPlaya Hotels Benidorm