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Reviews

What our customers share

Caroline left a review on 20/2/2026
8 / 10

Enjoyed our stay

Lovely hotel with great staff, great location, close enough to everything. Food could be slightly better. But overall a good hotel.

Thank you for your kind words! We're delighted to hear that you enjoyed your stay at MedPlaya Hotel Regente and appreciated our team and location. We also appreciate your feedback regarding the food and will take it into consideration as we continuously strive to improve our services. We hope to welcome you back for another enjoyable stay in the future! Kind regards, MedPlaya Hotels Benidorm

Kieran left a review on 18/2/2026
10 / 10

Cheltenham trip

Comfortable room friendly staff

Hi Kieran, Thank you for your kind words! We’re delighted to hear you enjoyed your stay and appreciated the friendliness of our team. We hope to welcome you back soon! :) Kind regards, Guest Service Manager

ANTONIO left a review on 14/2/2026
10 / 10

UN FINDE COMPLETO Y SIN INCOVENIENTES

Destacamos la amabilidad del personal en todo momento. Desde el principio al reservar con Almudena por teléfono, muy eficiente y detallista, hasta la atención en el comedor, Muchas gracias Almudena y en general a todos.

Hola Antonio, Muchísimas gracias por tu fantástica valoración! Nos alegra enormemente saber que habéis disfrutado de vuestra estancia y que nuestro equipo os ha hecho sentir bienvenidos. Te agradezco personalmente tus amables palabras, ha sido un placer atenderte y ayudarte con tu reserva. Esperamos tener el placer de volver a recibiros pronto. Un saludo Almudena Guest Service Manager Hoteles MedPlaya Benidorm

NURIA AMPARO left a review on 9/2/2026
10 / 10

Como siempre, todo ok

Todo muy bien

Hola Nuria, Muchas gracias por compartir experiencia y por tu fantástica valoración. Nos alegra saber que, una vez más, todo ha estado a tu gusto y que has disfrutado de tu estancia con nosotros. Será un placer volver a recibirte muy pronto. Un saludo, MedPlaya Hoteles Benidorm

MICHELLE left a review on 8/2/2026
9 / 10

Another great stay in Regente

Another great stay at the Regente. As always staff are amazing, and can't do enough for you, nothing is too much trouble. Rooms are cleaned daily to a high standard, towels changed daily, beds so comfortable. Food was good. Went HB, breakfast great but couple of nights at start of week choice was limited if you dont meat or fish. Rest of the week was very good, especially the Chinese night and Gala night. Plenty of beds round the pool and places to sit. Entertainment was OK, better on some nights than others. Plenty of bars a short walk away if you wanted different entertainment. Improvement would be the lifts. 3 times they were out if service or would not go up or down to restaurant from the higher floors. They are slow but never had any problems on our previous stays. Would definitely recommend and we will return later in the year as always. Thank you for another great stay, we had fantastic time, topped with amazing weather

Hi Michelle, Thank you so much for your wonderful review. We are delighted to hear that you had another great stay with us and that you felt well looked after by our team. It is also lovely to know that you found the rooms comfortable and appreciated the cleanliness and daily service. We appreciate your feedback regarding the food options and we are glad to hear that you enjoyed the themed evenings, especially the Chinese Night and the Gala Night. Thank you as well for mentioning the lifts. We are sorry for the inconvenience caused during your stay and your comments have been noted so that we can review this and continue improving our guests’ experience. Thank you for recommending us and for your continued trust in choosing our hotel. We truly look forward to welcoming you back soon! Kind regards, MedPlaya Hotels Benidorm

DAVID left a review on 7/2/2026
8 / 10

Would definitely stay again.

On the edge of town but on the main bus route, so easy to get about. Easy parking in the near by streets. Easy walk to entertainment. A big selection of food as long as your not a picky eater. Great place over all & value for money hotel.

Hi David, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring the area. It's great to know you appreciated the food selection and found value in your experience. We look forward to welcoming you back on your next visit! Kind regards MedPlaya Hotels Benidorm

Gareth left a review on 7/2/2026
8 / 10

Good

Ideally located for the Benidorm Palace and the seafront. Room clean and functional. Coffee in room could have been included in base price. Good breakfast choice. Parking prices expensive.

Hi Gareth, Thank you for your feedback! We're glad to hear you enjoyed our ideal location and found your room clean and functional. It is also lovely to know that you appreciated the breakfast selection. Thank you as well for your comment regarding the coffee in the room. We would like to kindly mention that we provide a courtesy tray in the room which includes instant coffee, tea, sugar and milk for our guests’ convenience. We truly appreciate your feedback and hope to have the opportunity to welcome you back again in the near future. Kind regards, MedPlaya Hotels Benidorm

Lissett left a review on 6/2/2026
9 / 10

Bueno

Fuimos con un gran grupo y nos gustó mucho, buena comida y limpieza en general.

Hola Lissett! Muchas gracias por compartir su experiencia. Nos alegra saber que han disfrutado de su estancia con nosotros y la comida fue de su agrado. Esperamos tener le placer de volver a recibirles pronto. Un saludo,

James left a review on 5/2/2026
8 / 10

Great hotel for a short stay.

We were only in the hotel for 3 nights. The room was good, nice and clean. We were only left one hand towel the 2nd day, but not a disaster. The breakfast was excellent. Food was warm and restocked regularly. No complaints overall and would stay again.

Hi James, Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found the room clean and comfortable. We appreciate your comment about the hand towel—please remember our reception team is always happy to help and would gladly provide extra towels if needed. We're also pleased that you enjoyed the breakfast and that everything was warm and well stocked. We hope to welcome you back again soon! Kind regards, MedPlaya Hotels Benidorm

BORJA left a review on 5/2/2026
10 / 10

Increible

El personal increíble, muy amables tanto recepcionistas, camareros, animadores y las actuaciones muy buenas.

Hola Borja, Muchísimas gracias por tu maravillosa puntuación y por tus amables palabras. Nos hace muy felices saber que habéis disfrutado de estos días con nosotros y estaremos encantados de volver a recibiros pronto. Un saludo. Hoteles MedPlaya Benidorm