Reviews
Dear Amy, thank you so much for your lovely review and, above all, for choosing to celebrate your birthdays with us! It is wonderful to know that you enjoyed another memorable stay and that the little birthday surprises helped make your visit even more special. Your kind words about Silvia, Victor and Maria mean a great deal to us, and I will be delighted to share them with the team. Thank you also for your suggestion regarding the Gold Lounge snacks. We always appreciate hearing how we can make your experience even better. The best part is knowing that we will see you again in December! We are already looking forward to welcoming you back. Warmest wishes, Guest Service Manager
Querida Lourdes, nos hace muy felices saber que ha disfrutado de otra semana estupenda con nosotros y que tanto nuestra ubicación como la comodidad y amplitud de nuestras instalaciones han contribuido a ello. Esperamos que esta sea la segunda de muchas visitas más. ¡Será un placer volver a recibirle! Un saludo, Guest Service Manager
Querida María del Rosario, muchas gracias por compartir su opinión y por recomendar nuestro hotel. Nos alegra saber que disfrutó de nuestra ubicación, del cuidado de las instalaciones, de la limpieza y, especialmente, de la amabilidad de nuestro equipo. Lamentamos que el buffet de las cenas no haya cumplido con sus expectativas y que la altura de las camas no le resultara cómoda. Agradecemos sinceramente sus comentarios, ya que nos ayudan a conocer mejor las preferencias y necesidades de nuestros huéspedes. Esperamos tener el placer de darle la bienvenida nuevamente y ofrecerle una experiencia aún más satisfactoria. Un saludo, Guest Service Manager
Querida María Nieves, muchísimas gracias por compartir su experiencia y, sobre todo, por seguir confiando en el Hotel Pez Espada después de tantos años. Nos alegra enormemente saber que disfrutó de su estancia y que el detalle de cumpleaños le hizo sentir ese cariño y cercanía que tanto nos gusta transmitir a nuestros huéspedes. Sus bonitas palabras hacia nuestro equipo nos llenan de satisfacción. Por supuesto, haremos llegar su mención especial a Vanesa y José Mari, que estarán encantados de recibirla. Será un verdadero placer volver a recibirle, como siempre, en su casa de La Carihuela. Un saludo, Guest Service Manager
Dear Henry, thank you so much for your lovely review! We are delighted to hear that you enjoyed your stay, especially the excellent food, the magnificent views from your room and, above all, the friendliness of our team. Your kind words about our team mean a lot to us. It is wonderful to know that you are already looking forward to returning in April. We can't wait to welcome you back! Warm regards, Guest Service Manager
Dear Michelle Louise, thank you so much for your wonderful review and for choosing to return to Pez Espada once again! It is lovely to know that you enjoyed another memorable stay, this time sharing the experience with your parents. We are delighted that you appreciated our team, the food, the rooms and our beautiful surroundings. We are especially happy that the birthday surprise for your husband added a special touch to your visit. It was a pleasure to celebrate with you! Thank you for your continued trust and loyalty. We look forward to welcoming you and your family back for many more wonderful stays. Warm regards, Guest Service Manager
Dear Ireneusz, thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our Gold Lounge team helpful. We are sorry if anything was missing during your visit to the lounge and appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you back soon! Kind regards, Guest Service Manager
Querido Rafael ¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que disfrutaste de la hermosa vista al mar y de tus momentos durante el desayuno. También es genial que hayas aprovechado el gimnasio con esas vistas tan agradables. Agradecemos tu recomendación y estaremos encantados de recibirte nuevamente en el Pez Espada. Un saludo, Guest Service Manager
Dear Caoimhe, thank you for your feedback and for your kind words about our hotel and staff. We are sorry to hear about your disappointment on the last day of your stay. We believe there may have been a misunderstanding, as we are always happy to accommodate late check-out requests whenever availability allows, and it is also in the hotel's interest to offer this service. It is possible that our team meant that your particular room or room category was not available for a late check-out, even though other rooms were still available to book online. We sincerely regret that this was not communicated more clearly and hope this experience will not overshadow the positive moments of your stay. Kind regards, Guest Service Manager
QUerido José Ramón, muchas gracias por sus amables palabras. Nos alegra saber que disfrutaron de su estancia y que nuestro equipo contribuyó a hacerla especial. Ha sido un placer formar parte de la celebración de su aniversario de boda. Esperamos volver a darles la bienvenida muy pronto. Un saludo, Guest Service Manager