Certificates of excellence

Hotel results

Very goodVery good
GoodGood
FairFair
PoorPoor

Results by category

  • Cleanliness 67
  • Comfort 72
  • Location 89
  • Facilities & Services 76
  • Staff 80
  • Animation 77
  • Value for Money 76

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More information about how results are calculated

The calculations for the overall score shown are made in the following way: the categories of cleanliness, comfort, facilities & services, and staff have an equal weighting. The category “value for money” has been weighted with a +30% difference to the other categories. The four “faces” of customer satisfaction ( Very good, Good, Fair, Poor) correspond to the following points system respectively: 75,1 to 100; 50,1 to 75; 25,1 to 50; 0 to 25. In hotels where there is not a full entertainment programme, the category of “entertainment” is lower. The average score can be seen by placing the mouse over the “satisfaction” logo

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